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Gene Heiderich
Gene Heiderich at West Side Garage, INC.

Gene Heiderich

Service Consultant

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

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4.7
83 Reviews
4.7

83 Reviews

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83 Reviews of Gene Heiderich

May 26, 2026

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Employee Rating

Easy to deal with. No issues! I'm happy I found West Side Garage. Good place! More

by Wmiller6464
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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May 27, 2026

West Side Garage, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at West Side GM of Berlin. We appreciate your kind words and look forward to helping you again in the future. Please don't hesitate to share your experience with others! West Side GM Team (920) 361-5100

May 26, 2026

Dealership Rating
Employee Rating

Easy to deal with. No issues! I'm happy I found West Side Garage. Good place! More

by Wmiller6464
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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May 22, 2026

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Tge dis the service i need on time, and thorough. Professional , courteous, friendly service More

by catnpickles
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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May 23, 2026

West Side Garage, INC. responded

Thank you for your wonderful feedback! We are thrilled to hear that you received timely and thorough service at West Side GM of Berlin. Our team strives to provide a professional and friendly experience for all our customers. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

May 17, 2026

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Employee Rating

Always have good service with west side gm service dept is very friendly and helpful More

by CHUCKDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Stibb

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May 18, 2026

West Side Garage, INC. responded

Thank you for your kind words, Chuck! We're thrilled to hear that you consistently have a great experience with our service department at West Side GM of Berlin. Our team is dedicated to providing friendly and helpful service, and we appreciate your feedback. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

May 17, 2026

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Employee Rating

The staff at West Side are friendly and helpful. The shop performs the service that keeps our vehicles running well More

by KMWLABBUS
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Jeff Kapp

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May 17, 2026

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your feedback about our friendly and helpful staff at West Side GM of Berlin. It's great to hear that our service is keeping your vehicles running well. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

May 17, 2026

Dealership Rating
Employee Rating

The dealership staff are friendly and helpful. The service department provides the service that keeps are vehicles running well. More

by KMWLABBUS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Jeff Kapp

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May 17, 2026

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your positive feedback about our friendly and helpful staff at West Side GM of Berlin. It’s great to hear that our service department is keeping your vehicles running well. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

May 10, 2026

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Employee Rating

Very friendly. They listen to your concerns and answer any questions you might have. Always quality service work. More

by KLZIETL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Chris Schmidt, Jeff Kapp , Denise Chesnick

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May 10, 2026

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your positive feedback about the friendly service and quality work you've experienced at West Side GM of Berlin. Our team strives to listen to our customers and address any concerns they may have. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

May 07, 2026

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Employee Rating

Awesome No Stop texting me Hand ending didn't djejdjdjdjd djdjdjdjdjd Sheila's djdjdj didn't jdjdjdj dirk More

by KJBLOCK88
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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May 08, 2026

West Side Garage, INC. responded

We acknowledge this review and understand that it is not relevant to this page, nor does West Side GM of Berlin endorse any products, contacts, or services mentioned. Thank you for your understanding. West Side GM Team (920) 361-5100

May 07, 2026

Dealership Rating
Employee Rating

Awesome No Stop texting me Hand ending didn't djejdjdjdjd djdjdjdjdjd Sheila's djdjdj didn't jdjdjdj dirk More

by KJBLOCK88
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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May 05, 2026

Dealership Rating
Employee Rating

Gene did a fine job but the truck takes 2 additional quarts which I pointed out but did not receive. This truck has a Banks oversized oil pan installed by Westside. I also did not get the cabin air More

by johnmaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2026

West Side Garage, INC. responded

Thank you for sharing your experience with us, John. We appreciate your feedback regarding the truck's oil capacity and the cabin air filter. It’s important to us that our customers receive the best service, so we encourage you to reach out to West Side GM of Berlin directly so we can address these concerns and ensure you receive what you need. We value your input and look forward to assisting you further. West Side GM Team (920) 361-5100

May 06, 2026

johnmaye responded

Nno problem. Mistakes happen. I had oil at home & I was more curious than anything to see what the cabin filter looked like.

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