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Gene White
Refer Me
211 Reviews
Dealership Experience
16 yrs
Industry Experience
38 yrs, 9 mos
Employee Video
211 Reviews of Gene White
November 25, 2020
It started out good as usual but when I came to pick up my car from service my agent was not available. I waited a while but when no one helped me I asked someone who had just finished with a customer. He my car from service my agent was not available. I waited a while but when no one helped me I asked someone who had just finished with a customer. He rudely told me rhat he had another client and I needed to speak with my agent. When I tried to explain that he was not available he rudely pointed to someone else to help me that had just walked up. I wish I had gotten his name. Otherwise the person that helped me was very courteous and went to find my paperwork and we even shared a laugh. I say all of this to say that I generally have a great experience, so one time will not spoil the other times at this dealership. This is the second vehicle I purchased from Molle since 2001 and currently I am looking to purchase a 3rd. Hope this review is helpful. More
by MSGS2004
Verified Customer
Helpful 
November 23, 2020
Love my new Michelin Sport tires for my 2017 Prius! Molle provided several coupons pffering tire savings, alignment & balancing plus road hazard included! Now I feel safe for winter driving! Molle provided several coupons pffering tire savings, alignment & balancing plus road hazard included! Now I feel safe for winter driving! More
by SJSAGEKC
November 21, 2020
I was very disappointed when they tried to give me a bill or an estimate of $3,000 for a front end alignment for new tires I was told the front end alignment would be $300 I'm at the tires would be $2,700 I or an estimate of $3,000 for a front end alignment for new tires I was told the front end alignment would be $300 I'm at the tires would be $2,700 I don't know any tires that are worth that amount of money and I don't know if it was because I was a woman that they thought I was not very intelligent and would go ahead and do it but thank God I knew better More
by DEBBIEFISHER99
November 13, 2020
I've always had the best service at Molle's. Gene was very friendly and very helpful and explained in great detail what was going to be done to my car and things that will have to be taken care of in the very friendly and very helpful and explained in great detail what was going to be done to my car and things that will have to be taken care of in the future. More
by BHATLEY1
November 13, 2020
My service representative succinctly explained what was going on with my car. He explained why water was leaking behind my right front fender and what to expect when the weather gets cold. He even remind going on with my car. He explained why water was leaking behind my right front fender and what to expect when the weather gets cold. He even reminded me to make sure I do the last free maintenance in May 2021. More
by TFM511
November 05, 2020
Gene, my rep, was great and service was prompt. My Gene, my rep, was great and service was prompt. My problem was with other employees in the vehicle drop off area who weren't wearing masks. Masks a Gene, my rep, was great and service was prompt. My problem was with other employees in the vehicle drop off area who weren't wearing masks. Masks are required inside businesses in Jackson County and your employees should comply. Anyone inside the drop off area should be wearing a mask, regardless of if they're talking to a customer. I saw 4 people - 2 at drop off and 2 at pick up - that weren't wearing masks. More
by 4Runner
October 17, 2020
I received fast, courteous service. All of the individuals I interacted with were knowledgeable, friendly, and professional. The work was completed within the time estimate I was quoted. individuals I interacted with were knowledgeable, friendly, and professional. The work was completed within the time estimate I was quoted. More
by KICE1
Other Employees Tagged: Rick Laffoon
October 04, 2020
I had a check engine light come on while driving on a Saturday. Called Molle talked to Jamie and she said to come in at 1:pm. They got me in and fixed problem. Saturday. Called Molle talked to Jamie and she said to come in at 1:pm. They got me in and fixed problem. More
by LUCYSTLOU
September 25, 2020
I always get excellent service from this dealership. The employees are friendly, they keep me up to date, and the waiting area is clean. I’m pleased to recommend it to others. employees are friendly, they keep me up to date, and the waiting area is clean. I’m pleased to recommend it to others. More
by MELANIE4
Other Employees Tagged: Justin Ayers , Jay Beach, Bob Mathis
