Gentrit Raka

My experience with Lexus of London was a great one. I already knew which model I wanted but Product Adviser Genrit took us ‘under his wing’ and helped us through the process of picking options and col I already knew which model I wanted but Product Adviser Genrit took us ‘under his wing’ and helped us through the process of picking options and colours as well as discussing ‘a deal’ and showing financing options. Financial Services Manager then assisted with ease that with that end of my purchase and on pick up day Brenden gave me a very detailed tutorial on all the many, many things my new vehicle can do. More

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I had a fantastic experience at Lexus of London, and a big part of that was due to our salesperson, Gentrit. Gentrik was incredibly knowledgeable about the Lexus vehicles, patiently answered our questions big part of that was due to our salesperson, Gentrit. Gentrik was incredibly knowledgeable about the Lexus vehicles, patiently answered our questions, and made the car-buying process smooth and enjoyable. There was no pressure, just genuine assistance. Gentrit's professionalism and friendly demeanour truly set him apart. I highly recommend him to anyone looking for a Lexus in London! More

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I recently visited Lexus to test drive a 2021 Audi S3 and had the pleasure of working with Gentrit. From start to finish, he was professional, knowledgeable, and genuinely helpful. He answered all my questio had the pleasure of working with Gentrit. From start to finish, he was professional, knowledgeable, and genuinely helpful. He answered all my questions without any pressure, making the entire experience smooth and enjoyable. You can tell he really cares about his customers. The dealership itself was clean, welcoming, and organized. Overall, a 5-star experience — both for Gentrit and the dealership. Highly recommend! More

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Great dealership and very professional. Gentrit was very easy to deal with, extremely understanding and knowledgeable. I would recommend both Gentrit and Lexus of London to all friends and Gentrit was very easy to deal with, extremely understanding and knowledgeable. I would recommend both Gentrit and Lexus of London to all friends and family! More

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Very helpful, answered questions and provided reasonable and clear options that met the requirements I provided. and clear options that met the requirements I provided. More

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Gentrit was amazing and i would continually come back for future deals. Thanks again brother future deals. Thanks again brother More

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Lexus of London is a model dealership, starting with the dealership premise all the way to it's staff. Although we did not buy a vehicle from Gentrit Raka (as we were looking for a very specific used Lexus) dealership premise all the way to it's staff. Although we did not buy a vehicle from Gentrit Raka (as we were looking for a very specific used Lexus), he worked hard trying to locate one. I will look forward to dealing with Gent in the future. More

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My first experience of purchasing a Lexus has been fantastic! Everybody at the dealership was super easy to work - Gent (sales), Chris (business), and Jaclyn (vehicle delivery & orientation). Lo fantastic! Everybody at the dealership was super easy to work - Gent (sales), Chris (business), and Jaclyn (vehicle delivery & orientation). Loving my new wheels...thank you all!! Randall Pee More

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I had a great experience working with Gentrit Raka when purchasing my vehicle. He's knowledgeable, patient, and made the entire process smoother and stress- free. Highly recommend! purchasing my vehicle. He's knowledgeable, patient, and made the entire process smoother and stress- free. Highly recommend! More

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Our Sales Advisor Gentrit Raka was excellent. 5 stars plus! He managed to fit us in, even though we did not have an appointment. He was very knowledgeable about the vehicles and the various pac 5 stars plus! He managed to fit us in, even though we did not have an appointment. He was very knowledgeable about the vehicles and the various packages. It was a pleasure working with him. We did have some issues with the business manager (Chris Ouellette) not responding to our emails, or answering our questions. When we expressed our concern over the lack of communication, he offered no explanation other then it was "incredibly busy". Having bought cars at Audi, BMW and Mercedes, we did not receive a level of service comparable. Gent was wonderful and helped to bridge the gap in communication. Again5 plus stars. Unfortunately, because of the other negative dealings, we can't give the overall dealership 5 stars. And while we might recommend (and we would definitely buy a car from Gent again), we would certainly disclose our experience. More

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