Dale Craig

Sue and her team were incredible from the first day we dealt with her. Super knowledgeable, and matched us with a vehicle based on our needs. She was easy to communicate with and goes the extra mile to en dealt with her. Super knowledgeable, and matched us with a vehicle based on our needs. She was easy to communicate with and goes the extra mile to ensure that we are happy…the best experience we have had thus far. We left Lexus/Toyota for another brand briefly and that was a big mistake. Lexus has welcomed us back with open arms and we are glad to be back. Sue, you have a long term client now with us. Thank you for everything More

Helpful 0

Report | Print

I have been dealing with Dale numerous times and the level of service is phenomenal! Dale has always been there for advice and assistant! Kudos level of service is phenomenal! Dale has always been there for advice and assistant! Kudos More

Helpful 0

Report | Print

Kevin was very helpful and give us a great experience to buy our rx 350 buy our rx 350 More

Helpful 0

Report | Print

Heather Broderick did a great job with her friendly personality. Everything she told me happened exactly as she said. Outstanding service! personality. Everything she told me happened exactly as she said. Outstanding service! More

Helpful 0

Report | Print

This dealership exemplified a true customer first experience. Lisa's friendliness and follow-up throughout our purchasing process showed their interest maintaining us as satisfied long term customers experience. Lisa's friendliness and follow-up throughout our purchasing process showed their interest maintaining us as satisfied long term customers. Email and phone call correspondence was always taken as gentle reminders, without being intrusive or nagging. This was our 5th new car purchase but our 1st luxury vehicle which the dealership showed very nicely. The RX 350 was our ultimate choice which "sells itself", however Lisa spent the time required to review all options available. More

Helpful 0

Report | Print

Rick Watson is very knowledgeable about Lexus products and made excellent suggestions that helped me narrow my search and get into the right vehicle for me. The dealership experience is first class from and made excellent suggestions that helped me narrow my search and get into the right vehicle for me. The dealership experience is first class from beginning to end. The sales experience, the support staff in finance and maintenance were thorough and efficient. I appreciate the support without pressure while searching for a vehicle. More

Helpful 0

Report | Print

This dealership is all about service and meeting the needs of its customers. This is the third vehicle we have purchased from this dealership and the approach of all of its staff keeps us coming back. needs of its customers. This is the third vehicle we have purchased from this dealership and the approach of all of its staff keeps us coming back. More

Helpful 0

Report | Print

Jillian is a very knowledgeable sales person and can easily discuss costs and features associated within of the Lexus models. She interacts comfortably and has a great personality. We would recommend he easily discuss costs and features associated within of the Lexus models. She interacts comfortably and has a great personality. We would recommend her to anyone considering buying a Lexus. More

Helpful 0

Report | Print

The atmosphere at Lexus London is phenomenal. Every time I go there, my experience is great. On two occasions, I have dealt with Heather, and she is always very pleasant, professional, and extr Every time I go there, my experience is great. On two occasions, I have dealt with Heather, and she is always very pleasant, professional, and extremely helpful. I am very satisfied with my Lexus dealer and the staff that I have dealt with there. More

Helpful 0

Report | Print

Everyone with whom I had contact was pleasant, professional and knowledgeable. The whole experience was a good one. If someone I know is interested in purchasing a Lexus, I would have no hesitati professional and knowledgeable. The whole experience was a good one. If someone I know is interested in purchasing a Lexus, I would have no hesitation in recommending Lexus of London, Jillian, Romeo, and Corey. More

Helpful 0

Report | Print