George E. GUSHULAK II | Page 50

Used to always get taken care of.. Now, not so much I guess if you don't have a top of the line 2015 model, the level of service you get drops off, quickly. Was told they wouldn't be able to offer a re I guess if you don't have a top of the line 2015 model, the level of service you get drops off, quickly. Was told they wouldn't be able to offer a replacement rental even though the part I came in to have replaced was due to an AUDI RECALL! Had to use Uber to get home and wasn't offered any compensation, thanks guys! 100 to 1 says if I had a 2015 model and not an old '06 A4 they'd have found a way to get me home... Oh by the way, they did a diagnosis (that George tried to charge me for initially which I turned down, which they ended up doing anyways so they could quote me on repairs) that ended up being over 7K in repairs, I had everything fixed at Lusti Motors for $1,200. Will never step foot in this place again, what a joke. More

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Awesome service I just want to say that George took care of me. He was always positive and attentive to taking care of my Q7.. Thank you again for the awesome custom I just want to say that George took care of me. He was always positive and attentive to taking care of my Q7.. Thank you again for the awesome customer service.. More

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Consistent Excellent customer service George Gushalak's attention and care was far and beyond. He constantly looked out for my needs and just took care of it all. I was in and out pretty f George Gushalak's attention and care was far and beyond. He constantly looked out for my needs and just took care of it all. I was in and out pretty fast. More

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First Audi service experience at Audi San Diego My A4 experienced an ignition coil failure. I contacted Audi San Diego service and spoke with George Gushlak. I explained this issue my beloved A4 was My A4 experienced an ignition coil failure. I contacted Audi San Diego service and spoke with George Gushlak. I explained this issue my beloved A4 was having and he diagnosed the problem over the phone. Audi Roadside Assitance dispatched a tow for my vehicle and kept in contact with to make sure that my vehicle had been collected for service. George contacted me when the car arrived at the dealership. We discussed the problem at hand which happened to be a recall. I also asked to have the recommended service performed since the car was already there. George also had taken care of a software upgrade and the starter engage button.unlike other dealership experiences , I was kept up to date on the on the staus of my vehicle. My entire service experience was "top shelf" and I was back behind the wheel within less than 24 hours! In this day and age, "customer service "has seemed to become non existant but George Gushlak proved that it truly still exists. Thanks again George! More

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Great service I have had nothing but great experiences every time I have dealt with the service department at Audi San Diego. Recently I was going on vacation and m I have had nothing but great experiences every time I have dealt with the service department at Audi San Diego. Recently I was going on vacation and my trunk latch failed. I called and was told that they did not have an appointment available prior to my departure date, but I contacted George and he told me to bring it in and they would take care of it. True to his word he set me up with a loaner and got the latch repaired in time for our trip, all at no charge because it was a warranty item. I highly recommend Audi San Diego, they are 5 star service group. More

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Great service center. Great service, when I serviced my car for an oil test, my car was clean and when I got it back it was really dirty, pretty disappointing. Great service, when I serviced my car for an oil test, my car was clean and when I got it back it was really dirty, pretty disappointing. More

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BEST SERVICE I WENT THERE WITHOUT AN APPT THEY BROUGHT ME IN AND SERVED PERFECTLY. GEORGE GUSHLAK PROVIDED THE BEST SERVICE. I REALLY APPRECIATE THEIR HELP THANKS I WENT THERE WITHOUT AN APPT THEY BROUGHT ME IN AND SERVED PERFECTLY. GEORGE GUSHLAK PROVIDED THE BEST SERVICE. I REALLY APPRECIATE THEIR HELP THANKS More

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Excellent service We were leaving for vacation on Wednesday when our trunk latch failed the Friday before, which prevented us from opening the trunk. I called George an We were leaving for vacation on Wednesday when our trunk latch failed the Friday before, which prevented us from opening the trunk. I called George and even though they were booked he worked me in and got me a loaner car on Monday and had the car repaired by Tuesday. Thanks to the service department at Audi San Diego our car was ready to go in time for our vacation. We have received nothing but 5 star service every time we go to Audi San Diego. More

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Impressed My first time to Audi SD after buying a used 2013 Q5 somewhere else. I never post reviews but the service delivery here warrants this. From the phone My first time to Audi SD after buying a used 2013 Q5 somewhere else. I never post reviews but the service delivery here warrants this. From the phone call to set up service, dropping off and receiving a rental, making a purchase from parts, to pick up - everyone I interacted with was professional, capable, friendly - genuinely invested in not only deliverng great service but providing an overall outstanding 'experience.' And that they did! More

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George is GREAT!! I have a warranty (QCertified) through this dealership though I purchased an Acura, so when my car was up for an all around check up, I took it into t I have a warranty (QCertified) through this dealership though I purchased an Acura, so when my car was up for an all around check up, I took it into the Kearney Acura serive department to get my car oil checked and everything. After the serviced my car, they said I had two leaks in my car and said I could pay a fee to see where the leak was (which was almost $200) which they said the 2 leaks were here and there and they needed to get fixed ASAP. They said they weren't sire if my warranty covered it so I took it back to Audi for them to get the leaks fixed. Come to find they didn't see any immediately attention that needed to be done. George said there was a leak but it was nothing that NEEDED to get fixed soon plus the warrnaty wouldn't have covered it so it would have just been money out of my own pocket that I didn't need to spend right now. When Audi took a look at my car, they gave me an Audi for 2 days, when I went to pick up my car, they have a nice waiting area, had my car washed, and best of all they didn't charge me anything!!! They felt bad that I was charged a fee to check my oil leaks so George managed to get my fees waived! Would highly recommend this place. They have always been wonderful to me. More

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