George Franqui | Page 7

I should of learned the first time. But I thought since they fixed the mistake I ended back at ocala hyundai to buy a new car. I ened up taking a honda that I bought off them to honda. But I thought since they fixed the mistake I ended back at ocala hyundai to buy a new car. I ened up taking a honda that I bought off them to honda. Just to make sure all is corrected and fine. I was told from honda a few things need replacing. And also a aliment. So I took it back to Hyundai explained to them. Salina told me to come in to get it corrected. Only problem is the service manager didn't want to fix it cuz he didn't know who was paying for it. So he took my car for a ride. 15 min later as he pulls in and jumps my car hard over the speed bump. Says everything is fine. Nothing is needed. And yet my car drives every where. Honda is blaming the tires and the alinment.. cuz now my front tires after three months is got camber wear and getting Bald.. anyhow I have call Salina a few times left her messages and still haven't heard back. So this is my review after everything. They did me wrong once. And then fixed it but then played me again. After I looked at the sales and all after I told them I won't pay more then 27k they ended up charging me for the new tires they put on and wipers they changed and a few other things that they needed to do to sell the car. But yet I got 3k added on top of my 27k and a nother 3k for taxes and all. I didn't know much about it so I'm paying for a car 36k financed and all. I got played good. I would never send anyone out there. If anyone goes there plz go with someone that knows about the numbers. Cuz they can change it so many ways just to get all the money they can off u. So ppl please beware of hyundai.. two times they played me. Never again..... for that price I old of went brand new 2022. Mind u my credit was by 800... More

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Staff is always friendly and polite. Service advisor George is always courteous and helpful. I’ll continue bringing my car here. Service advisor George is always courteous and helpful. I’ll continue bringing my car here. More

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George my service wrier is alway very helpful. My bill was wrong and he immediately got it straighten out My bill was wrong and he immediately got it straighten out More

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He was very good. However no car wash was good offered Good service by outside crew. However no car wash was good offered Good service by outside crew. More

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We as customer we get anxious, upset when things don't go our way, but I do have to say Jenkins of Ocala try to help as much as they can especially the way things have been going the last two years. The serv our way, but I do have to say Jenkins of Ocala try to help as much as they can especially the way things have been going the last two years. The service is good but unfortunately when your engine goes down and no one can give you an answer that you want to hear after a month it gets upsetting. I hope Hyundai can get their act together when it comes to this situation for there were many people out there with no car and ended up getting a new car like me with no choice and with a car payment twice as much than what I was paying. I just hope I can get all my money back that I invested in rentals, towing, and service expense. Everyone tried. Bradley was great but he needs to get his information right before speaking. I couldn't rate him below for they did not have him on the list, but I give him a 5 star. More

by DEB63G Verified Customer Verified Customer

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Everything went great was on my way out earlier than excepted quality work was done on my 15 sonata great service center at jenkins hyundai of ocala excepted quality work was done on my 15 sonata great service center at jenkins hyundai of ocala More

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Always clean and everyone is so polite. They really listen to your needs. Love that there is bottle water for everyone. listen to your needs. Love that there is bottle water for everyone. More

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Everyone was friendly, professional and courteous. Service was quick and accurate. We've always been treated well. Service was quick and accurate. We've always been treated well. More

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Very pleased with the prompt appointment... When at the dealership a very courteous greeting when I arrived And prompt service... Very Pleased dealership a very courteous greeting when I arrived And prompt service... Very Pleased More

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Much car was done sooner than I expected! I am Very happy with service provided with service provided More

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