George Hadgigeorgiou | Page 33

In my 47 years, this is the best customer service experience I’ve ever had at an auto dealership. experience I’ve ever had at an auto dealership. More

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The service was excellent. The timing matter on the job was done was perfect and I’ll be back again for other services. The timing matter on the job was done was perfect and I’ll be back again for other services. More

by martinsr67 Verified Customer Verified Customer

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Customer service was excellent , repairs done in timely fashion and reliable transportation was provided. The service was beyond my expectations. I look forward to working with Kenny Ganley Ford for all my fashion and reliable transportation was provided. The service was beyond my expectations. I look forward to working with Kenny Ganley Ford for all my vehicle repairs and safety needs. More

by Domaneek Lewis Verified Customer Verified Customer

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Prompt. Helpful. Efficient. Overall a very pleasant experience. I have zero. cmplaints. Will use again. Helpful. Efficient. Overall a very pleasant experience. I have zero. cmplaints. Will use again. More

by Ekg502@aol.com Verified Customer Verified Customer

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I came in for an oil change and tire rotation. Had them check for low tire pressure , brakes and a clanging noise. They did a great job in my opinion and were honest. Very friendly and polite. Di Had them check for low tire pressure , brakes and a clanging noise. They did a great job in my opinion and were honest. Very friendly and polite. Did everything thing I asked. Could not fix the leak but lubed everything and took care of the noise. More

by GREG_FLEISCHER Verified Customer Verified Customer

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Very helpful. I asked about tires and they came up with a list of tires for my car and the didn’t pressure me at all so I can look in to what I want for my car. I asked about tires and they came up with a list of tires for my car and the didn’t pressure me at all so I can look in to what I want for my car. More

by SMITHISLERJON Verified Customer Verified Customer

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They are very helpful in attempting to diagnose a problem with my truck. It's what I expect from a car dealership service department. with my truck. It's what I expect from a car dealership service department. More

by WD2052 Verified Customer Verified Customer

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They make getting your car serviced Easy and very friendly. Very clean inside and I would use them again friendly. Very clean inside and I would use them again More

by klscruggs3 Verified Customer Verified Customer

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I recently visited Ken Ganley for an oil change. When I arrived, I was originally told that there were two cars in front of me and that it could take an hour and a half to two hours, which seems a l When I arrived, I was originally told that there were two cars in front of me and that it could take an hour and a half to two hours, which seems a little ridiculous for something as simple as an oil change. If you can’t service my car in a timely manner, then don’t book multiple appointments. Thankfully, my car was finished in an hour. My mother also had her car in for service and when I asked one of the service guys for a status update, he gave me a confused look and told me I would have to ask George because he was the one who took point. His tone seemed rather rude, and I didn’t understand why he simply couldn’t look up the car in the system and check the status for me. When George finally had an update for me, he came off rather arrogant. I checked back with him at the end of my appointment to see if my mom‘s car would be ready and once again, his tone came across arrogant when he was telling me they were working on getting it back together. I think Ken Ganley needs to do a brush up on their customer service skills. When I go in to have my car serviced not only do I expect it to be serviced in a timely matter, but if I have a question about some thing, I expect to be helped rather than talked down to like I’m a bother. More

by HATZ19 Verified Customer Verified Customer

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Excellent service from George the service advisor and he was extremely helpful with my concern was extremely helpful with my concern More

by HOLMESJU Verified Customer Verified Customer

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