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George Hadgigeorgiou
George Hadgigeorgiou | Page 45
Service Advisor
Ken Ganley Ford Parma
16100 Lorain Ave
Cleveland, OH 44111
678 Reviews
678 Reviews
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678 Reviews of George Hadgigeorgiou
Verified Customer
August 21, 2024
Very good service but did not communicate results of maintenance check I had to ask. They also did not mark the form showing each item they reviewed as they have done in the past. This is helpful for th maintenance check I had to ask. They also did not mark the form showing each item they reviewed as they have done in the past. This is helpful for things like tires and brakes wear status. More
by DONJS12
Other Employees Tagged: Dave Moga
August 17, 2024
The service at Ganley Ford was fantastic. I appreciate everything that they ( Alicia) had done for me and they did it in a timely manner I appreciate everything that they ( Alicia) had done for me and they did it in a timely manner More
by BBERENDSEN95
Other Employees Tagged: Alicia Jeffery, Tim Kubow, Dave Moga, Will Monske
August 14, 2024
Customer Service was knowledgeable and polite. Disappointed in time it took to get an oil change. Three hours. Only checked in with me after I inquired about it. Disappointed in time it took to get an oil change. Three hours. Only checked in with me after I inquired about it. More
by CHELKOGRALEY
Other Employees Tagged: Dave Moga
August 13, 2024
My experience with the service advisor was good, quick and polite. However, the service itself was below average. I came in for an oil change for my Mustang and the next day I noticed oil spots all over o and polite. However, the service itself was below average. I came in for an oil change for my Mustang and the next day I noticed oil spots all over on my driveway. Upon inspecting the under tray it was covered in oil from when they drained it and never cleaned it. More
by Izzy
August 03, 2024
I felt unwelcome and like a burden the second I walked in, even though I had made an appointment a week prior. I mean, zero of the four employees looked up or acknowledged me when I walked in. After a pai in, even though I had made an appointment a week prior. I mean, zero of the four employees looked up or acknowledged me when I walked in. After a painful 30-40 seconds of silence I had to say “Hello?” This is when George looked up at me and said he’d be with me in a minute. After a few more painfully silent minutes, he then asked how I was doing and it took everything in me to just say “good” instead of “um annoyed that this is starting off so badly as if I literally mean nothing.” My experience at a different Ford dealer was way waaay more pleasant, so I will be going back there if I ever need anything. This has nothing to do with the fact that from start to finish it took me 8 hours to get my car back, it’s just the lack of customer care there. I was told “2 hours to be safe” so I had my mom drive all the way to get me so we could shop and kill 2 hours, after 2 1/2 hours of no contact, I called the dealer to try to get an update. Someone answered and put me on hold for a long time then said they’d have George call me back with an ETA. We literally went to McDonalds and ate lunch and STILL got no call back with the ETA, so we just went back to the dealer to ask in person. Skip forward 5 hours, realized I’m locked out of my house after my mom dropped me off, calling Ford that they have my house key, then sending someone 2 hours later with my key. I do NOT think the world revolves around me, just get your stuff together… caring about others goes a long way in this world. More
by Agareau11
June 24, 2024
Great service great work done car is running well praying it continues running well it’s my daughter car who is a senior in OU praying it continues running well it’s my daughter car who is a senior in OU More
by Spatescrystal7
Other Employees Tagged: Dave Moga, General manager I think Dave
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