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George Hadgigeorgiou

Overview Reviews (750) Inventory (200)

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George Hadgigeorgiou

George Hadgigeorgiou | Page 71

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8

750 Reviews

Overview Reviews (750) Inventory (200)

4.8

750 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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750 Reviews of George Hadgigeorgiou

June 08, 2023

Dealership Rating

Employee Rating

Great service, especially with George. He was thoughtful, knowledgeable and professional. I highly recommend to all. He was thoughtful, knowledgeable and professional. I highly recommend to all. More

by SHARONWAJDA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 09, 2023 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jun 11, 2023 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2023

Dealership Rating

Employee Rating

Got me in quickly. No waiting In and out Good work! Friendly, professional staff Thanks! No waiting In and out Good work! Friendly, professional staff Thanks! More

by miranti

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlyle Franklin, Ken Pitman

Jun 08, 2023 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 07, 2023

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Employee Rating

The customer service was great and they fixed my vehicle very fast , i appreciate you guys ! very fast , i appreciate you guys ! More

by aliyah

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 08, 2023 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 02, 2023

Dealership Rating

Employee Rating

Nice people, friendly. will return.great location.love my Ford products. Reliable cars. Will buy more Fords. will return.great location.love my Ford products. Reliable cars. Will buy more Fords. More

by EDSELFROD93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlyle Franklin, Ken Pitman, C'ontae Prescott

Jun 03, 2023 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Jun 05, 2023 -

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2023

Dealership Rating

Employee Rating

Carley and service team top notch excellent. I was working with another dealership and with no return call after calling every othe day for 2 weeks I reached out to ganley west. Carley got me i I was working with another dealership and with no return call after calling every othe day for 2 weeks I reached out to ganley west. Carley got me in right away. Team diagnosed my cars issue and fixed right away. manager and mechanic also excellent professional knowledgeable made me feel at home Will take my 2016 mustang gt no where else moving forward! Keep up the great work! If you can’t give your team a raise treat them to a pizza party! Thank you again More

by Cal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlyle Franklin, Ken Pitman, C'ontae Prescott

Jun 03, 2023 -

Ken Ganley Ford Parma responded

Thank you, Cal, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Carlyle here at Ken Ganley Ford West.

Jun 05, 2023 -

Ken Ganley Ford Parma responded

Hello Cal, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 30, 2023

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Employee Rating

I called on a Monday to make an appointment for Friday everything went fine thank you everything went fine thank you More

by Bond

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 01, 2023 -

Ken Ganley Ford Parma responded

Hi, thank you for your feedback! We look forward to your next visit!

May 29, 2023

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Employee Rating

Friendly folks, but on this particular visit they did not correct the problem we needed fixed… Medical issues have kept us from following up. correct the problem we needed fixed… Medical issues have kept us from following up. More

by ROBERTMIHALY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ken Pitman

May 30, 2023 -

Ken Ganley Ford Parma responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, Robert, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 31, 2023 -

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford West did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 19, 2023

Dealership Rating

Employee Rating

So happy to finally get quality care and not be squeezed for every dollar available. I actually feel like I wasn’t lied to and I’m happy with the service for every dollar available. I actually feel like I wasn’t lied to and I’m happy with the service More

by jonathonbates

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlyle Franklin, Ken Pitman, C'ontae Prescott

May 21, 2023 -

Ken Ganley Ford Parma responded

Jonathon, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

May 22, 2023 -

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2023

Dealership Rating

Employee Rating

Always upfront with me on what needs to be fixed and the cost. Also, whenever I bring my car in for service, it hasn't taken that long - they get me in/out pretty quick. cost. Also, whenever I bring my car in for service, it hasn't taken that long - they get me in/out pretty quick. More

by Maryk9939

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlyle Franklin, Ken Pitman

May 12, 2023 -

Ken Ganley Ford Parma responded

Thank you for your business and this review, Mary. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 10, 2023

Dealership Rating

Employee Rating

Very professional and respectful group, I met several and ordered them pizza for the Top Notch Service! ordered them pizza for the Top Notch Service! More

by Bill Raglow

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlyle Franklin, Dave Moga, Ken Pitman, C'ontae Prescott

May 10, 2023 -

Ken Ganley Ford Parma responded

Bill, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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