George Jones

Great customer service. I was greeted upon arrival. I would have preferred more help with the Toyota app. Otherwise, they did their best to make sure I received excellent cu I was greeted upon arrival. I would have preferred more help with the Toyota app. Otherwise, they did their best to make sure I received excellent customer service. More

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Service manager was efficient, courteous, and very professional. My wait time was minimal and the atmosphere pleasant. professional. My wait time was minimal and the atmosphere pleasant. More

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I had a great experience with Serra Toyota of Decatur. The service was excellent, and they went above and beyond to make things convenient for me. They gave me a ride to my workplace, and once the service The service was excellent, and they went above and beyond to make things convenient for me. They gave me a ride to my workplace, and once the service on my vehicle was finished, they delivered it directly to me so I didn’t even have to leave work. Everything was smooth, professional, and hassle-free. Highly recommend their team for anyone looking for outstanding customer service! More

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Very professional. Easy to work with. They made buying a truck easy. Price was very competitive to other dealers Easy to work with. They made buying a truck easy. Price was very competitive to other dealers More

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Good Service kept you posted. Told you what was going on and get you out of there in a decent amount of time and the snacks were pretty good too. Told you what was going on and get you out of there in a decent amount of time and the snacks were pretty good too. More

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SERRA Toyota of DECATUR AL. IS THE BEST HAVE THE FRIENDLIEST PERSONAL ALWAYS POLITE. THANKS. IS THE BEST HAVE THE FRIENDLIEST PERSONAL ALWAYS POLITE. THANKS. More

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I went in looking for a new vehicle and was able to get that with little to no problems. I highly recommend these guys. that with little to no problems. I highly recommend these guys. More

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Easy appointment window online. Quick and painless. Great experience overall. I would definitely recommend their service department. Quick and painless. Great experience overall. I would definitely recommend their service department. More

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I drove up for my appointment and they had me in and out as quickly as they could as quickly as they could More

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I have been using since I bought my used vehicle from them. They have always been great with vehicle maintenance. This last time Steve was such a great help. I will continue to use and recommend them as them. They have always been great with vehicle maintenance. This last time Steve was such a great help. I will continue to use and recommend them as a top notch service department for any type of service needed! Thank you all for the great job that you do for your customers! More

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