"Great place, full service"
The service and sales personnel are all very nice and professional. I have been coming here more than ten years and have always been very satisfied with Middletown Toyota
"Fast, professional new car experience "
I started test driving my top vehicle choices on Monday and took home my 2018 RAV4 on Tuesday. My sales person George was very personable and knowledgeable. They had exactly the vehicle I wanted in stock, which I got to test drive. I got the net price I wanted with my trade-in and drove home my new car the next day. Bijal did a great job with showing me all the features of the new RAV4.
"Excellent leasing transaction "
First-time leasing experience was excellent from start to finish. I especially appreciated all staff taking time to make sure I understood terms and costs.
Excellent service. All staff were friendly and helpful. They were able to promptly to address any concerns. I will definitely recommend others and I will definitely come again !!
"They are not as straight forward as I would hope."
I always feel I've been manipulated when I am dealing with Middletown Toyota. They say you can get a new Toyota lease for the same price as the old one and then during the deal process they reveal reasons to raise the price (by $60 per month in my case.) Part of the increase is going towards a protection against a change in the language of the lease; i.e,. I would end up being charged for any little bit of damage to the car because it now "must be returned as received" without consideration of what normal wear is on a vehicle that you have had for three years, or, so I was told. This car also is not the quality of any of the 5 previous Camrys I have owned/leased. The cabin is uncomfortable (cramped); the wiper blades are installed improperly (the driver's side wiper can't be lifted above the hood); too many beeps and buzzers are always going off to provide you with unnecessary info (the roads may be icy? I'd be better served watching the roads then reading that announcement);sometimes there is no discernible info (There is a beep every time I turn the car on, but I have no idea what it is signaling; the control buttons are too small to be comfortably read and set too close together to be accurately used (especially in this time of glove wearing .); and the emergency brake pedal interferes with the use of the regular brake pedal. Oh, yeah, it's not as good in snow as the others were. So your newer, more expensive vehicle is so far not worth it!
I went to have my 2015 Toyota serviced (the previous lease was about to expire and the "free" service contract ended (at the expensive 30,000 mile service.) I spoke with a salesman about my options at lease-end and was overtaken by a sales pitch. I ended up paying for the service ($285) and had an up-to-that-point undriven-by-me 2018 lease.
This is NOT a condemnation of the employees at Middletown Toyota. They do their jobs which are, unfortunately, at cross proposes with the customers best interest.
Other Employees Tagged:
"My Middletowm Toyota Purchase"
- Linda Rowin
GeorgeJuridini - Sales - it was a pleasure!!
Patrick Tyning- Business Manager - also a pleasure!
Thank you gentlemen!!
Experience was laid back, all questions were answered. no arm twisting.
Other Employees Tagged:
George Juridini was our salesman about 6 months ago when we purchased a pick-up truck. Because of his personable nature and attentiveness we sought him out today to purchase a new family car. We were very pleased with his knowledge and patience as he helped us to find the car that was right for us. We highly recommend George and Middletown Toyota.
"2015 Toyota Highlander"
- Katie Thibault
I had a great experience with George as a salesman. George listened to exactly what I was looking for and respected my price limitations and at no point tried to up sell me to anything I didn't want. He was knowledgeable and easy to talk to. He made the car buying process fun...who ever says that?
I'm not confident I got the best price out there for my car, but I am comfortable with what I paid given the good overall experience. My family has been purchasing cars and having them serviced at Middletown Toyota since 1989. I wouldn't consider purchasing a Toyota anywhere else.