George Nicholson | Page 2

Excellent Dealership! The new facility is fantastic and anytime I’ve brought my car in for service, it has always been fixed right the first time. Wouldn’t trust anyone else with my Mercedes. anytime I’ve brought my car in for service, it has always been fixed right the first time. Wouldn’t trust anyone else with my Mercedes. More

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B Service When I went to pick up my car following B service, the attendant had a minor accident breaking my passenger side mirror and placing a dent in the door When I went to pick up my car following B service, the attendant had a minor accident breaking my passenger side mirror and placing a dent in the door. Even though I was provided a vehicle for the four days my car was in repair, it was an inconvenience for which I feel some form of compensation is due. My service advisor was to discuss this topic with service manager upon his return. I have not been contacted about the matter. More

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Service always the best. Your entire team is the best. George Nicholson is my service representative and always takes care of our service needs. Thanks George Nicholson is my service representative and always takes care of our service needs. Thanks More

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Mercedes Benz Service I am very satisfied with the service by Mercedes Benz. What i liked was they explain what needs to be done and show you on your car what needs to be I am very satisfied with the service by Mercedes Benz. What i liked was they explain what needs to be done and show you on your car what needs to be fixed. I really liked that. I would definitely come back. Thanks again Mike More

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Tire purchase The dealship ordered my tire which not correct and had to return the next day. Everyone was pleasant so it was not an issue things were fine The dealship ordered my tire which not correct and had to return the next day. Everyone was pleasant so it was not an issue things were fine More

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Great experience This is an incredible facility!! And the people that work there always make you feel welcome and appreciated, My service representative George is Awes This is an incredible facility!! And the people that work there always make you feel welcome and appreciated, My service representative George is Awesome.! I have 2 Mercedes and I only trust them with my cars. And I totally trust there thoughts on what needs to be done, and there always correct. More

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.. Cynthia made it fun shopping for a car will go to her again . Very professional and knowledgeable on Mercedes vehicles. Thank you much excellent exper Cynthia made it fun shopping for a car will go to her again . Very professional and knowledgeable on Mercedes vehicles. Thank you much excellent experience. More

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Replacement of tail light Excellent service. George and his team replaced a part for me quickly even though i came there without an appointment and expected needing to return l Excellent service. George and his team replaced a part for me quickly even though i came there without an appointment and expected needing to return later to complete the actual work. They happened to have the part I needed and offered to replace same day. I learned that one of the staff member took time out of his lunch to replace the part for me which shortened my wait time. I will definitely recommend this dealership to my friends and family. Thanks Again. Ajesh and Linta Kurian More

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Service Friendly, courteous, and timely service. Done right the first time. (Passenger side blower motor replaced, battery replaced, tilt software updated and Friendly, courteous, and timely service. Done right the first time. (Passenger side blower motor replaced, battery replaced, tilt software updated and a recall item corrected) All done and vehicle ready for pickup the same day. Thanks More

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Excellent Service on my SLK I took my SLK350 in for routine service. During the inspection some other issues were found which I had to turn claim into my insurance company. Georg I took my SLK350 in for routine service. During the inspection some other issues were found which I had to turn claim into my insurance company. George Nicholson was great, he worked with me on the regular service which was more than routine oil change and arranged a loaner vehicle. George also worked with the insurance adjuster on the claim, ordered the parts and arranged a loaner vehicle for me during the insurance claim repairs. Frank Charles provided great customer service on my loaner vehicle. I actually loved the GLA and will consider it when my husband replaces his current SUV. George has been my service advisor for years and always provides the best customer service. Also loved the new location! More

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