George Nicholson | Page 5

Superb and competent Starting with Debra O. and George N. and ending with everyone you come in contact with at OKC-MB can be summarized as competent, hardworking, responsi Starting with Debra O. and George N. and ending with everyone you come in contact with at OKC-MB can be summarized as competent, hardworking, responsible, and loyal to the customer and the dealership. You feel as if you are part of a family!! More

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Service The most delightful service I have ever received. I drove in and rested in a comfortable lounge less than one hour and everything was complete The most delightful service I have ever received. I drove in and rested in a comfortable lounge less than one hour and everything was complete More

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They get it wrong again I brought my car in after it was damaged on the interstate, about 6 weeks after its routine service. I came in without an appointment as the phones we I brought my car in after it was damaged on the interstate, about 6 weeks after its routine service. I came in without an appointment as the phones were not working after the move. I had the same service consultant who was again suboptimal on many levels. We ended up going back in before the work was started and speaking to a second service consultant who told us something completely different about the damage to the car. In fact, the mechanic drove the car with a completely flat tire and told us that the alignment was fine! Wow. The work at MB was going to be between 3-4 thousand dollars depending on which service consultant you went with. We ended up taking the car somewhere else. My husband and I are both MB owners and this is not the first bad service experience we have had but it is our last More

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Excellent Service Department My service advisor is George . I brought my Mercedes in with a problem and the service department and George both worked on it until it was solved . My service advisor is George . I brought my Mercedes in with a problem and the service department and George both worked on it until it was solved . Always kept me updated . And Frank that handles the loaner cars always is such a Big Help . Everyone is always so nice and eager to help. Would highly recommend this Dealership Lisa Gurley More

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ASAP Service I had a large bolt stab a tire & it went flat quickly. I had AAA put on the spare tire. Then I went to MBOKC and George Nicholson greeted me and proce I had a large bolt stab a tire & it went flat quickly. I had AAA put on the spare tire. Then I went to MBOKC and George Nicholson greeted me and proceeded to put a new tire on my GLE63e. Thanks for the quick replacement! More

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Service problem I felt like I did not belong. Waited about 45 minutes before I had to approach the car seller about my car. I would rather go to Tulsa location. I felt like I did not belong. Waited about 45 minutes before I had to approach the car seller about my car. I would rather go to Tulsa location. More

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car buying experience Exceptional people producing exceptional experiences. So grateful for Jeremy’s attention to detail, time investment, energy, and personal care during Exceptional people producing exceptional experiences. So grateful for Jeremy’s attention to detail, time investment, energy, and personal care during our decision making process. Also appreciate Randy coming into the sale to help with our special concerns. Tim was always so helpful and made us feel very much appreciated. This was very nice and made things less stressful.. The entire team always made us feel welcome, heard, and appreciated. We love the new dealership location amenities. We have bought several cars from MB OKC and will continue to buy all our cars from MB OKC in the future. Thank you all for all that you do to make the process so easy! So pleased with our S63 AMG! More

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Recall Great service! Service advisor, George,CK tasted me when my car was ready and got it to me in a timely manner. Car was cleaned prior to returning it t Great service! Service advisor, George,CK tasted me when my car was ready and got it to me in a timely manner. Car was cleaned prior to returning it to me. More

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Excellent service Amazing new facility and service department. Being able to watch car being worked on is great touch. Car was returned spotless and looking brand new Amazing new facility and service department. Being able to watch car being worked on is great touch. Car was returned spotless and looking brand new! More

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Mercedes regular service I was helped by George Nicholson. He kept me informed the entire time my vehicle was in the service department. I was in and out in minium time. I was helped by George Nicholson. He kept me informed the entire time my vehicle was in the service department. I was in and out in minium time. More

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