George Nicholson
George Nicholson at Mercedes-Benz of Oklahoma City

George Nicholson | Page 4

Service Advisor

Mercedes-Benz of Oklahoma City

14240 Broadway Extension
Edmond, OK 73103

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63 Reviews

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63 Reviews

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63 Reviews of George Nicholson

January 06, 2019

Dealership Rating
Employee Rating

Great experience from beginning and beyond! From purchase sales person, Debra, to service supervisors, including the first class loaner, love my car, love the service, love the dealership! Eve More

by Retro girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debra Osborne, Craig Walker, Frank Charles, Quentin Lackey , Ron Clements, Bill Paden, Amie Price, Marlenea (with Sprinter Van service) that’s why I shopped with MB OKC!

Jan 23, 2019

Mercedes-Benz of Oklahoma City responded

We truly appreciate your kind words! We are happy to have been able to help. Please let us know if there is anything else we can do to help.

January 04, 2019

Dealership Rating
Employee Rating

overcharged for a battery that did not need to be replaced, The sevice attendant made now attempt to show me defective battery or the test results for the battery which was less than 6 months old. I had the car More

by SteveN723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 11, 2019

Mercedes-Benz of Oklahoma City responded

Steven, Thank you for reaching out and letting us know about your experience. We would love to hear more about it and see what we can do to assist. We likewise would love the opportunity to see the vehicle so that we may undo what was done with the water marks. Please reach out to Bryon Hudgins our Service Manager or Scott Dounn our Service and Parts Director @ 405-236-1224.

December 31, 2018

Dealership Rating
Employee Rating

George Nicholson is the best! You guys ALWAYS take the best care of me. I have bought many cars from you and the service has always been great. And I thank you for that! More

by ousooner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2018

Mercedes-Benz of Oklahoma City responded

Thank you for the kind words, we are happy we could help!

November 02, 2018

Dealership Rating
Employee Rating

Always works hard to make our family happy Debra, Randy and Todd have consistently gone above and beyond to make sure they find me the the vehicle I want or is closest to the one I want. I was More

by Scott 73102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Allred, Debra Osborne , Randy Bednar, Todd Bondy, Scott Dounn

Nov 02, 2018

Mercedes-Benz of Oklahoma City responded

We truly appreciate your kind words. We are so glad that Debra and the rest of the team have been able to help. Be sure to reach out if there is anything we can do to help.

October 31, 2018

Dealership Rating
Employee Rating

Prompt Service Sometimes there just isn't a day on one's calendar to schedule a needed service on the car. Because we live 1/12 hours away from the dealer, with my More

by boxpox-bemso2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Krisanne Klein

Oct 31, 2018

Mercedes-Benz of Oklahoma City responded

We are so happy to have been able to help! Be sure to let us know if there is anything else we can do to help.

October 29, 2018

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Employee Rating

The Best or Nothing At All!!! George Nicholson always makes sure that the experience is always pure Mercedes. World class product with world class service is why you by a Mercedes! More

by Pepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The young man who lined up the loaner car is great also!

Oct 29, 2018

Mercedes-Benz of Oklahoma City responded

Thank you for the kind words, we are glad George has been able to help! Please let us know if we can help in any other way!

October 22, 2018

Dealership Rating
Employee Rating

Great service Terrrific facility but the people make the dealership. We have purchased 3 new Mercedes from this dealer and been very happy with the quality of the More

by Tarheel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debra Osborne, Frank Charles , Todd Bondy, Irving Dobbs, Brooke Eixenberger, Branden Fuller

Oct 22, 2018

Mercedes-Benz of Oklahoma City responded

Thanks so much for your kind words, they mean a lot to us. Be sure to let us know if there is anything else we can help with.

October 02, 2018

Dealership Rating

2017 Mercedes C300 The dealership today has not replaced/repaired our windshield wipe motor. Please help we been to the dealership more than once for this safety hazard More

by djohnson5576
Recommend Dealer
No

Other Employees Tagged: Lance McHenry, Frank Charles, Marlenea Steffens, Michael Challis, Jesse Thayne, Nick Bankston , Brenden Brown, Krisanne Klein, Kristina Parsons

Oct 08, 2018

Mercedes-Benz of Oklahoma City responded

We are sorry to hear that you are having issues with your windshield wiper system. Please reach out to our Service & Parts Director, Scott Dounn, directly so that we can discuss the issue and get it resolved for you as soon as possible. (405) 488-6265 or sdounn@mbokc.com

September 23, 2018

Dealership Rating
Employee Rating

Great Experience This is a wonderful dealership! There extremely helpful and professionaly polite. I purchased my Mercedes at Mercedes of Oklahoma and it’s been a wond More

by I Lke it!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2018

Mercedes-Benz of Oklahoma City responded

Thank you for the kind words, we are so happy to help! Please let us know if there is anything else we can do to be of service.

September 04, 2018

Dealership Rating
Employee Rating

They go out of their way to help you. I can’t say that my problem was corrected with the adaptive cruise control but they tried. They worked on it 4 different times and kept it for more t More

by FLiP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Charles, Michael Challis

Sep 05, 2018

Mercedes-Benz of Oklahoma City responded

We are sorry the issue has not been fixed yet. Please give your service advisor another call to see if there is anything further we can do to remedy this issue. We do our best to get everything fixed completely so that you are not left facing difficulties! (405) 236-1224

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