George Peters | Page 13

George Peters delivered exceptional customer service. I was very impressed by the whole staff at Shottenkirk Nissan Katy I was very impressed by the whole staff at Shottenkirk Nissan Katy More

by BADEY64 Verified Customer Verified Customer

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They helped me on my main concerns and I left satisfied with my vehicle and the work performed with my vehicle and the work performed More

by GREENRANGERMORFIN Verified Customer Verified Customer

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Given my history with other Nissan dealerships. George was awesome, He kept me updated during the service the entire time. He explained to me how long it was gonna be and how it works. The technici George was awesome, He kept me updated during the service the entire time. He explained to me how long it was gonna be and how it works. The technician was awesome as well, he checked my car thorough, and explained every thing and what he was looking for. Definitely a positive environment, they have made me feel safe and comfortable knowing that my car will be in good hands! More

by KSEALS9816 Verified Customer Verified Customer

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My wait time was minimal. George Peters was very friendly and answered all my questions. I trust all of my vehicles with Shottenkirk Nissan Katy. George Peters was very friendly and answered all my questions. I trust all of my vehicles with Shottenkirk Nissan Katy. More

by BADEY64 Verified Customer Verified Customer

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I made an appointment for a tire rotation and waited 2 hours. I totally get being busy but that's why I made an appointment instead of just walking in. It was frustrating. I actually walked back into the hours. I totally get being busy but that's why I made an appointment instead of just walking in. It was frustrating. I actually walked back into the service office after 2 hours and asked if everything was ok or if I was supposed to have checked in with them. The guy in charge of my service just kind of waved me over to complete the paperwork and took me to the cashier. I don't know how long I would've waited if I didn't go back there myself. I had a little fob on a keychain that fell off (it has done it before, but I know I gave the keys to him with it on there, it's the only other thing on my key and very noticeable when not there) and the service guy wasn't helpful at all. He mostly just gaslit me into thinking I didn't have it on there. The manager on duty at the time at least humored me and let me walk around to look for it and then offered to pay for it if there was a charge for losing it. Thankfully I got it replaced without issue, but it was nice to have the offer. That interaction gave it one more star than the 1 I would've given. More

by MEAGANRITCHIE Verified Customer Verified Customer

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This was my second service at Nissan Katy and everything was great! I was very satisfied with the customer service. was great! I was very satisfied with the customer service. More

by DS2022 Verified Customer Verified Customer

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Great service. Love the video of the service to confirm the work done and checklist of what needs to be done. Love the video of the service to confirm the work done and checklist of what needs to be done. More

by BRAD.HORIUCHI Verified Customer Verified Customer

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The staff at Shottenkirk really deserve a 5stars review! All of them are polite, nice, helpfull, knowledgeable! I'll recommend this dealer to everyone I know! All of them are polite, nice, helpfull, knowledgeable! I'll recommend this dealer to everyone I know! More

by ANDTOVAR Verified Customer Verified Customer

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Great service and specials too. Friendly people and know what to do regarding your vehicle whether it be an oil change etc. Friendly people and know what to do regarding your vehicle whether it be an oil change etc. More

by PINGEYE63 Verified Customer Verified Customer

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Everyone is very polite and nice. I love taking my car there. Great job, keep it up I love taking my car there. Great job, keep it up More

by GABRIELA MONTERO Verified Customer Verified Customer

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