George Peters | Page 19

George was friendly, thorough and accommodating. He made the experience easy and fast. He was also very detailed when explaining the issues with my car, He made the experience easy and fast. He was also very detailed when explaining the issues with my car, More

by GORUMDH2 Verified Customer Verified Customer

Report | Print

George was super friendly, professional, knowledgeable, and efficient! I would recommend this service to anyone! and efficient! I would recommend this service to anyone! More

by Coi Verified Customer Verified Customer

Report | Print

Express service took 2 hours to get a simple oil change. The customer service rep was cordial but I do feel he should have informed of the wait when I arrived. I also did not receive an inspection, which I The customer service rep was cordial but I do feel he should have informed of the wait when I arrived. I also did not receive an inspection, which I usually do at other service departments. The technicians did protect my seat and car which was nice. More

by HEIDI.E.ARRIAGA Verified Customer Verified Customer

Report | Print

George in the service department is always so helpful and makes sure I am taken care of. makes sure I am taken care of. More

by ELIZABETHBUTCHER37 Verified Customer Verified Customer

Report | Print

The Service Center Staff is great! They are professional and patient. My car was taken in immediately and I was advised throughout. Very Good Experience. I followed up with George P They are professional and patient. My car was taken in immediately and I was advised throughout. Very Good Experience. I followed up with George Peters via email questioning a recommendation to replace my worn Brake pads, the quote was very high. George was able to explain well why Shottenkirk's quote was higher than CARFAX is "suggesting" for my zip code (77450); higher because Shhottenkirk does not use "aftermarket parts". His response really helped me make a decision where to get my car repaired. Also, love the videos! More

by CHERRYT Verified Customer Verified Customer

Report | Print

Great customer service! Had to get a battery replaced in my car and they also replaced the batteries in my keys for free. Had to get a battery replaced in my car and they also replaced the batteries in my keys for free. More

by LOK.JOSEPHINE Verified Customer Verified Customer

Report | Print

Video Inspection is a scam and borders o,n fraud for the suggested "repairs" that the dealer's inspector strongly indicated were needed. A quarter cup of dot 3 brake fluid and a 1/2 cup of Pepsi to fix t suggested "repairs" that the dealer's inspector strongly indicated were needed. A quarter cup of dot 3 brake fluid and a 1/2 cup of Pepsi to fix the corroded battery terminal. These were the only repairs NEEDED. I purchased an STP air filter to round out the maintenance. An unsuspecting car owner would have been soaked for many hundreds of dollars in excess of 600.00 SHAME More

by TXKEEFE Verified Customer Verified Customer

Report | Print

Great Service my vehicle was cleaner than when I brought it in, ready when promised. it in, ready when promised. More

by LRCIARELLA Verified Customer Verified Customer

Report | Print

Great service. Video of technician inspecting the vehicle is priceless. George was quite knowledgeable. Service and expertise saved me a considerable amount of mone Video of technician inspecting the vehicle is priceless. George was quite knowledgeable. Service and expertise saved me a considerable amount of money. More

by TONYMESZAROS Verified Customer Verified Customer

Report | Print

did not fix my issue. normally they would wash the car after the service. it didn't happen this time normally they would wash the car after the service. it didn't happen this time More

by KB.AMARNATH Verified Customer Verified Customer

Report | Print