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George Swann
George Swann at Lynn Layton Chevrolet
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George Swann | Page 10

Service Writer

Lynn Layton Chevrolet

2416 Highway 31 S
Decatur, AL 35601

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4.8
111 Reviews
4.8

111 Reviews

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111 Reviews of George Swann

February 08, 2024

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Employee Rating

Had a 10 o'clock appointment. They finished the oil change at 12:30. Was told that I would have to bring it back to complete the recall update and the camera problem. More

by JLTJR
Recommend Dealer
No

Other Employees Tagged: George Swann

Helpful
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Feb 09, 2024

Lynn Layton Chevrolet responded

We appreciate your feedback and are concerned about your recent service experience. Please reach out to us so we can discuss your experience in more detail. We look forward to hearing from you. Sincerely, The Lynn Layton Chevrolet Team

February 08, 2024

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Always good. Thank you. Jeff Rippen and Jeff Layton took very good care of me when I traded . More

by jolanders2018
Recommend Dealer
Yes

Other Employees Tagged: George Swann

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Feb 09, 2024

Lynn Layton Chevrolet responded

We are so glad we could take care of all of your needs at Lynn Layton Chevrolet. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Lynn Layton Chevrolet Team

February 06, 2024

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They were very prompt at fixing my truck. Great service and courteous and very helpful. More

by Hill Belew
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Helpful
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Feb 08, 2024

Lynn Layton Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Hill. Please don't hesitate to call if we can help with anything at all. Sincerely, The Lynn Layton Chevrolet Team

February 05, 2024

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Wait time is too long. Wait time is too long but George Swann was very helpful in seeing that it got through quickly. And, my car has a recall, he ordered the and said he w More

by terrishurl85
Recommend Dealer
Yes

Other Employees Tagged: George Swann

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Feb 07, 2024

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback, Terri. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

February 03, 2024

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They always get me in quickly and do a great job servicing my vehicle. They always get me in quickly and do a great job servicing my vehicle. Very quick service. More

by beaversthree
Recommend Dealer
Yes

Other Employees Tagged: George Swann

Helpful
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Feb 06, 2024

Lynn Layton Chevrolet responded

We are delighted to hear that you had a positive experience with us. We strive to provide the best customer service possible and are glad that we could meet your expectations. Thank you for your kind words! Sincerely, The Lynn Layton Chevrolet Team

February 03, 2024

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Simple task, just picking up a part for the Corvette. Got on it and I was on my way in a few minutes More

by WALLYO
Recommend Dealer
Yes

Other Employees Tagged: George Swann

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Feb 06, 2024

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

February 02, 2024

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They were very friendly and answered all my questions. The waiting room was very clean. More

by darlenegreen66
Recommend Dealer
Yes

Other Employees Tagged: George Swann

Helpful
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Feb 05, 2024

Lynn Layton Chevrolet responded

Wow, your kind words took our breath away, Darlene! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Lynn Layton Chevrolet Team

February 01, 2024

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He was great! He was very helpful to us and very polite! Great at his job! More

by LMCCORD825
Recommend Dealer
Yes

Other Employees Tagged: George Swann

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Feb 02, 2024

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

January 31, 2024

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Employee Rating

Oil change and tire rotation took almost 2 1/2 hours that’s too long More

by DKFORD1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Holmes

Helpful
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Feb 02, 2024

Lynn Layton Chevrolet responded

We appreciate you sharing the feedback regarding your recent visit to Lynn Layton Chevrolet's service department. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, The Lynn Layton Chevrolet Team

January 31, 2024

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They make sure their customers are taken good care of and that they leave very satisfied More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Feb 02, 2024

Lynn Layton Chevrolet responded

Pam, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Lynn Layton Chevrolet Team

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