Gerald Griffin | Page 20

SUPERIOR CUSTOMER SERVICE!!! Gerald was FANTASTIC! From the time I arrived at Ed Napleton Honda and Mr. Gerald Griffin ("GG") approached me with a kind smile and greeting, I wa Gerald was FANTASTIC! From the time I arrived at Ed Napleton Honda and Mr. Gerald Griffin ("GG") approached me with a kind smile and greeting, I was being blessed moment by moment!. GG provided superior customer service, and he had a way on making you feel relaxed. He was also very knowledgeable about the vehicle I was interested in purchasing. And though my credit was not the best, I was able to buy the vehicle I wanted, with a payment I could afford. Now, I am riding in my new HRV-EX and enjoying every moment of it!!! More

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GREAT SERVICE!! The customer service I received was great and it was a smooth transaction! I wasn't expecting to buy a car that day but after seeing what they could d The customer service I received was great and it was a smooth transaction! I wasn't expecting to buy a car that day but after seeing what they could do for me I couldn't pass it up. Thanks! More

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A super experience with G.G. and Ed Napleton Honda. Gerald Griffin was our salesman on the purchase of the 2016 Honda Fit that we made. We went to the dealer on Friday, looked at some vehicles and becau Gerald Griffin was our salesman on the purchase of the 2016 Honda Fit that we made. We went to the dealer on Friday, looked at some vehicles and because of some special circumstances. We needed to wait until Saturday to make a final decision. Mr. Griffin understood and invited us to return the following day to follow up with our search and purchase. Over the course of both days, G.G. was most pleasant to the entire family. Very knowledgeable in the type of Honda we were looking at and answered our questions himself or with the aid of a co-worker. This was our second car purchase with a Napleton Dealership and the family is extremely happy that we did. For anyone looking to purchase a new or used car. I highly recommend you go see G.G and the guys at Ed Napleton Honda. Thank you Gerald for making the experience and process of buying our new car so enjoyable. Kathy Hernandez and Family More

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Mr. G and the team at Ed Napleton Honda are awesome! Went shopping for a new car for my mom this weekend. She is on a limited budget but needed a new car because hers was totaled in an accident. Mr. G to Went shopping for a new car for my mom this weekend. She is on a limited budget but needed a new car because hers was totaled in an accident. Mr. G took the time to show us the best option for her, walked us around the facility so we knew where everything was and worked hard with finance manager to get us a deal that was doable for my mom. He didn't quit till we were satisfied. He literally spent hours with us and didn't try to rush us out, even though we were still finalizing things after they had closed. I would definitely recommend Mr. G and Napleton Honda to anyone looking for a new car. More

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Wonderful Experience!! Buying my new HRV-Mereida Rodriguez Mr. G.G was wonderful and personable. I hope I have the same energy when I reach my senior years. He was very patient and took the time to go over Mr. G.G was wonderful and personable. I hope I have the same energy when I reach my senior years. He was very patient and took the time to go over everything I needed to know about the car even though I am not mechanical, "sabby". Overall experience was great!!. He also made sure I had everything ready and set before I left the dealership. The other staff members that are technologically "sabby" were very helpful in setting up my IPhone, Navigation System and even the radio stations. Everyone was very friendly and very patient in explaining what I needed to know to operate all the new technology I am not use to. Definetly, I do recommend for you to go there. Service is wonderful!! More

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Customer service at its best! As a first time car buyer the whole experience can be scary, but Gerald made he whole experience plesent. He treated me like family and explained ever As a first time car buyer the whole experience can be scary, but Gerald made he whole experience plesent. He treated me like family and explained every thing really well. I look forward to coming back in the future! More

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Overall great experience! Gerald was extremely patient and not to mention thorough , would not let me leave until he showed me every little detail of my new 2016 CR-V. Happy c Gerald was extremely patient and not to mention thorough , would not let me leave until he showed me every little detail of my new 2016 CR-V. Happy customer!!! More

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Excellent! Mr. Griffin was an excellent salesman. He was very patient and didn't give a single complaint, he was very welcoming, friendly, full of energy and ev Mr. Griffin was an excellent salesman. He was very patient and didn't give a single complaint, he was very welcoming, friendly, full of energy and even stayed 2 hours after his shift ended to make sure I had everything I needed to prepare to bring my new car home More

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Great Experience!! Bought my 2012 Nissan Maxima from this dealership and Mr. Griffin was the one who helped me. Fantastic person and great salesman. He did everything he Bought my 2012 Nissan Maxima from this dealership and Mr. Griffin was the one who helped me. Fantastic person and great salesman. He did everything he could to help me and make my visit pleasant. I have dealt with many salesmen in different dealerships in the past as this is not my first car, Mr. Griffin is by far is the best. He came in four hours earlier than he supposed to just to help me so I can see the car and take it for a test drive as I'm out of town customer. He is in top of his game and knows what he is doing. If I'm going to bring my business back to this place, I will do it because of Mr. Griffin. Big thanks!!! More

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First Time Car Buyer As a first time car buyer purchasing a car can be intimidating. I previously contacted Mr. Griffin a year ago and unfortunately did not purchase a car As a first time car buyer purchasing a car can be intimidating. I previously contacted Mr. Griffin a year ago and unfortunately did not purchase a car. However on my 2nd time in the dealership I was able to purchase a car and have a great time doing so! Thanks Napleton Honda and thank you Gerald Griffin! More

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