Gerald Griffin | Page 5

My husband and I went car shopping at Napleton. We were greeted by Gerald Griffin, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there, he is greeted by Gerald Griffin, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there, he is knowledgeable, respectful, and professional. We highly recommend him and Napleton Honda. More

Report | Print

Gerald Griffin was awesome to work with and very professional. We would never go anywhere else because of him. I look forward to future business. professional. We would never go anywhere else because of him. I look forward to future business. More

Report | Print

I had the pleasure to do business with Gerald and bob, with a trade in on my car. They both showed diligence and hard work. Great service!!!! with a trade in on my car. They both showed diligence and hard work. Great service!!!! More

Report | Print

Gerald Griffin was the sales associate who assisted us, and he provided us with outstanding service. He was extremely patient with us, and he listened to our questions and concerns, and he addressed them t and he provided us with outstanding service. He was extremely patient with us, and he listened to our questions and concerns, and he addressed them to the best of his ability, without trying to pressure us or sell us something that we didn’t want. If we ever buy another car from this dealership, we will definitely ask for Gerald by name. We had some minor issues with the manager, Corderro Covington. After first exploring the option of buying a new vehicle, we ultimately decided to look at a pre-owned vehicle because it would work better for us financially. However, even after we communicated this to Corderro, he kept trying to talk us into getting the new vehicle, and essentially wasted several minutes of our time. I do realize that this is standard procedure, but nevertheless, it is annoying when you’ve made up your mind and someone keeps trying to change it. Also, after closing the sale, my wife and I sat down to sign the documents, and the loan payment numbers on the first draft didn’t match up with what Corderro had quoted us prior to that point, and it came down to Corderro having mixed up some numbers on the calculation sheet. The “surprise!” timing of everything made it look as if something was being changed at the last minute, at a point when we would either not notice the change or be too tired to argue about it. Personally, I suspect that it was an honest mistake, but my wife was especially bothered by it. I would just advise the management staff to be especially careful and ensure that they are paying attention to every detail regarding the numbers they share with their customers. More

Report | Print

GG was my salesperson, he made my experience painless thank you again GG. I love my Honda Pilot and I recommend napleton Honda and make sure you ask for GG thank you again GG. I love my Honda Pilot and I recommend napleton Honda and make sure you ask for GG More

Report | Print

Gerald Griffin was my salesman and Cordell was the finance guy between the two of them we got a great deal the service was wonderful we Winnie and got our car and came out the same day I would recomme finance guy between the two of them we got a great deal the service was wonderful we Winnie and got our car and came out the same day I would recommend this dealership to anyone. My credit was not the best but they made the deal work and affordable and we got the car we want it More

Report | Print

Gerald Griffin was the one who attended us. He was very patient and understanding. He knew exactly what we were looking for. He answered all of our questions and well explained everything. Great experience patient and understanding. He knew exactly what we were looking for. He answered all of our questions and well explained everything. Great experience here with the team as well. They kept making a sure we were attended. More

Report | Print

Gerald Griffin was great to work with. He made the process very smooth. He was very knowledgeable about the car and very patient explaining all the features. process very smooth. He was very knowledgeable about the car and very patient explaining all the features. More

Report | Print

Getting my used 2011 BMW was pretty smooth, although somehow the down payment kept going up. Gerald Griffin was a big help with it all! somehow the down payment kept going up. Gerald Griffin was a big help with it all! More

Report | Print

Worked with Gerald Griffin to get our new Passport. He was very professional, courteous, and accommodating. He was very knowledgeable and a joy to work with was very professional, courteous, and accommodating. He was very knowledgeable and a joy to work with More

Report | Print