Gerald Randall

toyota south of atlanta is scamming people from A-Z be careful and watch out with the finance office. careful and watch out with the finance office. More

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Katherine Pacheco was very kind and accommodating to our needs. She helped me get my first car with very easy service, and also helped us get the right price. Very pleasant and would deal with her again. needs. She helped me get my first car with very easy service, and also helped us get the right price. Very pleasant and would deal with her again. More

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I purchased my vehicle 6 years ago from Toyota South. On Tuesday, December 31, 2024, I brought my vehicle in for service because the TRAC OFF and engine lights were on. On Saturday morning, I recei On Tuesday, December 31, 2024, I brought my vehicle in for service because the TRAC OFF and engine lights were on. On Saturday morning, I received a call informing me the vehicle was ready. The vehicle wouldn’t start, requiring a jump-start by Dwayne. The car began shaking while driving home, and within 15 minutes, it slowed to a crawl, maxing out at 15 mph. This happened on a busy intersection, putting me in a dangerous situation. Despite calling Toyota South to report this emergency, no one followed up, forcing me to have the vehicle towed home as the dealership had already closed. On Monday, January 6, 2025, I returned the vehicle for further service. I spoke to the General Manager who was extremely helpful and professional. He provided me with a rental and ensured me that the issue would be resolved. Unfortunately, as helpful as he was, my vehicle has not been fixed as I write this letter. The vehicle was returned to me on Tuesday, January 7, 2025, at approximately 12:30 p.m. However, I had to return it yet again on Thursday, January 9, 2025, at 10:10 a.m. due to the same unresolved problem. Now, I am being told that the service team has detected “new codes.” On Tuesday when I picked the vehicle, I was informed by Steve, the service manager that I needed a new battery in order for the vehicle to work properly. I complied with this recommendation by purchasing and installing a battery as advised. Despite this, the same issue persists, and my vehicle remains at Toyota South. This is after paying nearly $1,800. At this point, I am left to conclude one of three possibilities: My vehicle was misdiagnosed from the beginning. The diagnostic equipment being used is faulty and failed to identify the issue accurately. The mechanics are incapable of properly diagnosing or repairing my vehicle. More

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Rude no assistance service sucks I'll never ever come back here again ,,4 hour wait terrible back here again ,,4 hour wait terrible More

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Great customer service! Leroy McIntosh is a pro! I told him what I wanted and he worked out the details with brio! Leroy McIntosh is a pro! I told him what I wanted and he worked out the details with brio! More

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Great experience working with Gerald and Barry. You guys are great! Looking forward to purchasing from you all the future. You guys are great! Looking forward to purchasing from you all the future. More

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We assumed as per the first call they would take the trade in but they fool my daughter. After pulling our credit. NOT RIGTH! trade in but they fool my daughter. After pulling our credit. NOT RIGTH! More

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Sales person was so friendly abd polite. He was extremely nice, he made sure I got explanations for every question I had. Kudos to him He was extremely nice, he made sure I got explanations for every question I had. Kudos to him More

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I m very pleased with the service at Toyota South. I had just previously left another dealership and was unhappy with the service. I was frustrated and wanted to go home but my friend suggested that I I had just previously left another dealership and was unhappy with the service. I was frustrated and wanted to go home but my friend suggested that I go to Toyota South. The process was very smooth, stress free and quick. Gerald was very friendly, respectful and cordial. He always made sure I was comfortable during the process. This was the best experience I have ever had. I would recommend to anyone who is looking for a car to go see Gerald. Toyota South is the place! More

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This is the first time I have leased, or purchased a new vehicle from a dealership in over 30 years. The past 5 vehicles were purchased "pre-owned/used from CarMax or similar outlets. The Covid Virus was en vehicle from a dealership in over 30 years. The past 5 vehicles were purchased "pre-owned/used from CarMax or similar outlets. The Covid Virus was entering its 3rd year (Dec 2021) when I made the decision to purchase or lease a new car. I am a caregiver, so it is extremely important that I purchase/or lease the most reliable vehicle that was also economical to operate. The Corolla I leased has met my expectations. I was able to complete the deal without actually seeing the vehicle, or sitting in it, and completed most of the paperwork at home. I have had the vehicle for 2 full months now, and I am happy that I was able to do business with Toyota South Atlanta. More

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