Gerard Rennie | Page 70

Professional and kind!! Looking for a new car can be overwhelming especially when you have little idea of what you want. We walked into Smithtown Kia and were greeted by a f Looking for a new car can be overwhelming especially when you have little idea of what you want. We walked into Smithtown Kia and were greeted by a friendly staff where we met Gerard Rennie. He showed us our options for what we could afford and broke down what extras each vehicle had. Went back today and once again, we were greeted by the kind, professional staff. We sat with Gerard again and we purchased a 2018 Sorrento and I couldn't be happier. Thank you to all of the staff at Smithtown Kia!! More

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Great Experience and Professional Staff Working with Gerard Rennie, Joe Campo, and Rosa Walker was a pleasure. Very professional, knowledgeable and a pleasure to deal with. This made car sh Working with Gerard Rennie, Joe Campo, and Rosa Walker was a pleasure. Very professional, knowledgeable and a pleasure to deal with. This made car shopping easy with no headaches. I will definitely go back in the future and will recommend this Kia dealership to all my friends and family. More

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Zero Complaints I had been out of a car for over a year, and heading back to school in less than a month and being a commuter, I desperately needed a good quality car I had been out of a car for over a year, and heading back to school in less than a month and being a commuter, I desperately needed a good quality car! My mother and I came into Smithtown Kia, and were immediately greeted with smiles and welcome. We were assisted by Gerard Rennie and he was extraordinarily kind and patient, as well as knowagable and helpful in finding us what we needed. In coming to look at one car, after seeing it and test driving the vehicle, Gerard helped us check out other vehicles as well, leading to the amazing car we sealed the deal on just a few days later. He was cautious of our budget and needs and found us the best car for the best deal and I couldn't be happier!! It's exactly what I needed. Thanks for making us feel so comfortable and for your patience in us making the decision. Been only a week and I've been using this Kia every day! Absolutely love it. Zero Complaints. Awesome. More

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Great Attitude, Knowledge, and Professionalism We had a fantastic experience purchasing our new Kia Niro at Smithtown Kia. We had visited them in the past for service on our 2007 Rondo. Gerard Renn We had a fantastic experience purchasing our new Kia Niro at Smithtown Kia. We had visited them in the past for service on our 2007 Rondo. Gerard Rennie answered ALL my questions, understood my purchasing requirements and showed a great balance of "push" and "patience". When it came time to sign, Rosa explained EVERY last detail of our agreement. I know she and Gerard worked to get us a very attractive deal. We love our new Kia, and have nothing but praise for Smithtown Kia and Gerard Rennie. More

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Outstanding Dealership! I had a fantastic experience! From the second I walked in it was a relaxed, no pressure atmosphere. My salesman, Gerard Rennie, listened to my n I had a fantastic experience! From the second I walked in it was a relaxed, no pressure atmosphere. My salesman, Gerard Rennie, listened to my needs and limits and thoroughly worked with me. Such a nice and well informed salesman. No games, no intimidation, no pressure. Even Gerard Ragan, the finance person, was polite, professional, had informed me of my options without any pressure or pushing to upsell anything and respectfully accepted my decisions. Best car buying experience in 25 years of car shopping. I will be a repeat customer for life!! More

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Great Buying Experience Bought a 2017 Kia Optima Plug-In EX from Smithtown Kia. The salesperson, Gerard Rennie, was easy to work with. Overall a very pleasant experience. We' Bought a 2017 Kia Optima Plug-In EX from Smithtown Kia. The salesperson, Gerard Rennie, was easy to work with. Overall a very pleasant experience. We're really happy with our new car. No complaints whatsoever, just happiness! More

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Great Experience with Gerard Rennie and Gerard Ragan! We just purchased a Sorento at Smithtown Kia. Our salesperson was Gerard Rennie and our finance officer was Gerard Ragan. It was a wonderful experienc We just purchased a Sorento at Smithtown Kia. Our salesperson was Gerard Rennie and our finance officer was Gerard Ragan. It was a wonderful experience from start to finish. We found Mr. Rennie to be a very warm, pleasant, gregarious person who was willing to take the time to thoroughly walk us through the Sorento, answer our questions and address our concerns. He was very knowledgeable in terms of the Sorento’s strengths and limitations and nicely keyed in to our need for a safe vehicle. Mr. Rennie was willing to negotiate the price of the car, but bypassed the "games" and constant "back and forth" we've experienced in previous dealerships. He worked quickly and efficiently, and was always respectful - and we landed on a percentage rate and monthly payment that my wife and I felt was very sensible and fair. We also managed to share a few laughs and exchange brief stories about our families, which lent a human touch to our experience. We found Mr. Rennie, as well as the rest of the sales staff to be extremely friendly and welcoming, without being aggressive or intrusive. We then spent some time with Gerard Ragan who helped us finance the car. We felt Mr. Ragan was genuinely looking at our entire financial picture from a very positive perspective. He created an extremely pleasant and open atmosphere in his office and gave us the sense that he was interested in getting us into the car without any of the the kinds of off-putting behavior we've experienced in previous dealerships. We never felt that he was being judgmental, nor standoffish, and he never harassed us by trying to oversell warranties or protections. He was the contrary - Very pleasant, courteous and warmly conversational. Overall, an excellent experience with these gentlemen at Smithtown Kia - and the Sorento has been a terrific ride. More

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Gerard was awesome! This dealership was great! They worked with me to make sure I got the car I wanted for a great price. Gerard was a pleasure to work with and made the This dealership was great! They worked with me to make sure I got the car I wanted for a great price. Gerard was a pleasure to work with and made the transition to my new car easy! Thank you so much! More

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Trading in my classic for a car made for the 21st century. Gerard Rennie was awesome! Knowledgeable, proffesional and an overall pleasure to deal with. Rosa in finance was an absolute doll! She was kind, p Gerard Rennie was awesome! Knowledgeable, proffesional and an overall pleasure to deal with. Rosa in finance was an absolute doll! She was kind, professional and always had a smile. More

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Good People Great overall experience. Greg helped make the deal happen. Gerard provided exceptional customer service, and Rosa was extremely thorough and informat Great overall experience. Greg helped make the deal happen. Gerard provided exceptional customer service, and Rosa was extremely thorough and informative. These are good people. More

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