Gerardo Hernandez

After a pointless 5 minute interview with Brady, Gerardo walked out to the showroom floor and said they were short staffed so I’m assuming that’s why the interview was pointless and a complete waste of time walked out to the showroom floor and said they were short staffed so I’m assuming that’s why the interview was pointless and a complete waste of time. He also didn’t mention anything about the position or ask anything whatsoever about me. Even though when Christian Brown called me to schedule the interview she told me to set aside at least an hour. I honestly would’ve been fine if they would’ve called and said “we need to reschedule since we’re short staffed today” More

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Had an interview with Brady, lasted for about 5 minutes. The entire process was a waste of time, we just set on the showroom floor and basically made small conversation and nothing about the actual position The entire process was a waste of time, we just set on the showroom floor and basically made small conversation and nothing about the actual position and the reason I was there was even mentioned once. More

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Will Hawthorne was awesome as sales advisor. He was courteous, and extremely professional. In addition, Will was very knowledgeable about the specific vehicle I was interested in, was extreme He was courteous, and extremely professional. In addition, Will was very knowledgeable about the specific vehicle I was interested in, was extremely efficient in facilitating communication between the different departments and was always willing to go the extra mile. Mark Jorsling in Sales, and Gerardo Hernandez, and Felipe Ortiz in Financing were awesome also !! Overall, the best customer service I have ever experienced while purchasing a new vehicle! More

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The salesperson William was great however the quality control is awful. I bought a car here have had it 3 days 27 miles and I am having to take it back in as it has rust on the back door hinges. control is awful. I bought a car here have had it 3 days 27 miles and I am having to take it back in as it has rust on the back door hinges. More

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I would like to give them a much lower rating but unfortunately the system does not allow it. Their salespeople have very little training when it comes to respect and honesty unfortunately the system does not allow it. Their salespeople have very little training when it comes to respect and honesty More

by yamila Verified Customer Verified Customer

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Friendly staff, quick service, communication with customer is poor. I went in and purchased a used vehicle and the salesman told me the car would be ready on Monday because the service dept needed t customer is poor. I went in and purchased a used vehicle and the salesman told me the car would be ready on Monday because the service dept needed to change the oil and wash it. Monday came only for me to get there and find out that the service department was waiting on parts that needed to be replaced on the car. I was told what needed to be replaced or what was wrong with the car even after I asked. I didn't make a big deal about it and the dealership did give me a loaner car. I kept the loaner car for 2 weeks before I called and asked when my car would be ready. There were no updates on the status of my car during that time, I received my car 4 days later. After realizing my temp tag was due to expire in 15 days I reached out to my salesperson and asked about my tag. I was then notified that I needed to go to my local tag office and pick it up. No problem at all. I went to my tag office only to find out that the title work on my car isn't complete and my temp tag expires in 6 days. The lack of communication left me really unsatisfied. More

by Davisonnick Verified Customer Verified Customer

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Multiple online deals were not honored. Some of the staff was friendly, but most that we dealt with I would never buy from again or recommend them to friends/family. Very disappointed with Some of the staff was friendly, but most that we dealt with I would never buy from again or recommend them to friends/family. Very disappointed with the communication of the custom build pricing and when deals were being honored. There was a deal at the time we came in that we werent eligible for that because we "had" to take whatever deal was on when the vehicle came in, but couldnt take that deal either because the custom builds already had a price. This included 90 day payment terms, 1,000 off any jeep (when we bought), and then $500 off any vehicle that is currently running. This was manipulative and decieving. Prior to meeting with the finance manager, we were quoted an interest rate and we had to catch the much higher one in the terms before signing. The whole process was very sketchy and I would never recommend someone use this dealership. More

by sespiller Verified Customer Verified Customer

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Me and my family always come to shop here. Won’t be going anywhere else. I love the people here. Won’t be going anywhere else. I love the people here. More

by MARGARITA.S.VALDEZ Verified Customer Verified Customer

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All of the employees working at this dealership felt like family, I would definitely come back and send more clients the way! family, I would definitely come back and send more clients the way! More

by juanchii Verified Customer Verified Customer

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It’s always clean & organized very comfortable that it makes you like your buying a car from your couch makes you like your buying a car from your couch More

by russelg2112 Verified Customer Verified Customer

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