Gerardo munoz was the best dalesperson i have ever dealt
with donovan in finance was fantastic too.
with donovan in finance was fantastic too.
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by MARKFL2000
Verified Customer
Verified Customer
Other Employees Tagged:
Gerardo Munoz
Jan 13, 2026 -
Van Chevrolet Buick GMC responded
We deeply appreciate your wonderful feedback about your experience with our team. Having an exceptional salesperson who truly understands your needs makes all the difference in finding the right vehicle. It's fantastic to hear that our finance team provided you with outstanding service as well, making the entire process smooth and enjoyable. Your positive experience reflects the high level of customer care we strive to deliver every day. Thank you for taking the time to share your experience.
Gerardo was amazing and deserves a huge bonus.
Without his professionalism and willingness to get me the deal i needed i most likely would not have bought the truck from Van Chevrolet. Gerardo def
Without his professionalism and willingness to get me the deal i needed i most likely would not have bought the truck from Van Chevrolet. Gerardo definitely goes above and beyond to take care of his customers!
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by Scott.haack
Verified Customer
Verified Customer
Other Employees Tagged:
Gerardo Munoz
Jan 05, 2026 -
Van Chevrolet Buick GMC responded
We are pleased to hear about your outstanding experience with our team member. Your feedback about receiving exceptional professionalism and going above and beyond for customers truly means the world to us. It's wonderful to know that you were able to get the deal you needed and felt well taken care of throughout your truck purchase. We're grateful for customers like you who recognize when our team members provide outstanding service. Thank you for choosing us and for taking the time to share your positive experience.
Very helpful and respected people.
But we just purchase a GMC Yukon that it's worth more than 70k. They promised us that they were going to fix cracked windshield and fix a sliced tir
But we just purchase a GMC Yukon that it's worth more than 70k. They promised us that they were going to fix cracked windshield and fix a sliced tire. We purchase a GMC the 28th of November and it's the 15th of December and we haven't heard anything back or they haven't answered our Phone calls. I HOPE THIS GETS FIXED ASAP.
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by CHRISTIAN JESUS SALAZAR
Verified Customer
Verified Customer
Dec 23, 2025 -
Van Chevrolet Buick GMC responded
Your concerns are noted, and we understand your frustration. The lack of communication you described is certainly not the level of service we strive to provide. We recognize that you appreciated the helpfulness and respect shown by our team initially, and we want to ensure that same level of care extends to honoring our commitments. Please reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com so we can address your concerns and work towards a resolution.
Great service and communication.
We are out of state and this dealership made purchasing easy!
We are out of state and this dealership made purchasing easy!
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by REBECCASHEP21
Verified Customer
Verified Customer
Dec 10, 2025 -
Van Chevrolet Buick GMC responded
We are overjoyed to hear about your positive experience with our team! Your kind words about our service quality and clear communication mean so much to us. We understand that buying a vehicle from out of state can feel overwhelming, so we're thrilled that we could make the entire process smooth and straightforward for you. We're committed to providing exceptional experiences for all our customers, regardless of location. Thank you for choosing us and for taking the time to share your wonderful feedback!
Awesome person, really nice guy and funny!
! We’ll definitely come back in the future to by another vehicle from him!!
! We’ll definitely come back in the future to by another vehicle from him!!
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by Dwatson
Verified Customer
Verified Customer
Oct 27, 2025 -
Van Chevrolet Buick GMC responded
We are excited to hear about your wonderful experience with our team member! It means so much to know that you found him to be such a nice and personable individual who made your visit enjoyable. We take great pride in having team members who can connect with customers and create a positive atmosphere.
A good guy very helpful and answered all of my questions,
very good seller would go back to him.
very good seller would go back to him.
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by SELENE_SOSA26
Verified Customer
Verified Customer
Oct 21, 2025 -
Van Chevrolet Buick GMC responded
We are absolutely thrilled to hear about your positive experience with our team! It's wonderful to know that you found our staff member so helpful and that he took the time to thoroughly answer all your questions.
Everyone made the process seamless.
The entire team was very helpful. I love my car. Thank you!
The entire team was very helpful. I love my car. Thank you!
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by Emilyoungberg
Verified Customer
Verified Customer
Other Employees Tagged:
Gerardo Munoz
Oct 23, 2025 -
Van Chevrolet Buick GMC responded
Your positive feedback about our team making the process seamless means so much to us at Van Chevrolet. We are thrilled to hear that everyone was helpful throughout your experience and that you love your new car.
Gerardo nos ayudó en la compra de nuestros dos vehículos
en septiembre y quedamos muy satisfechos con el trato que nos dio y nos resolvió todas nuestras dudas
en septiembre y quedamos muy satisfechos con el trato que nos dio y nos resolvió todas nuestras dudas
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by Marioarmandoperez1980
Verified Customer
Verified Customer
Oct 08, 2025 -
Van Chevrolet Buick GMC responded
Your positive experience with your vehicle purchase brings us great joy. We are delighted to know that you felt well-supported during your September purchase of both vehicles.
I brought my 2019 Ford Ranger in due to persistent harsh
shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have M
shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have MPP extended protection.
The service record shows the engine and transmission mounts were replaced, which I appreciate, but my original shifting concern still remains. What was confusing is that I was told no metal debris or internal transmission issues were found, yet the invoice clearly states:
“Transmission pan was not dropped for diagnosis.”
Without dropping the pan or inspecting the filter, I don’t understand how the internal condition of the transmission could be confidently evaluated.
I also had difficulty getting the vehicle re-checked. Initially, I was told I would need to leave the vehicle for three days with no loaner, which made it nearly impossible to move forward. I ended up having to request management involvement just to get clarity and a path forward.
Once I escalated, I was eventually able to get scheduled, and communication improved. However, the main transmission shifting concern still needs to be properly diagnosed, not just assumed to be normal or maintenance-related.
I’m simply asking for:
• A complete, documented transmission inspection, including dropping the pan and examining the filter.
• Transparent communication.
• A reasonable solution path under the MPP coverage I purchased.
I hope this review encourages a clearer and more thorough diagnostic approach going forward.
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by eestrada1998
Service Price Transparency
I’m really pleased with my experience at GMC.
It was really clean , they had really respectful employees.
It was really clean , they had really respectful employees.
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by MLUZ4142
Verified Customer
Verified Customer