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Gibran Rivera

Overview Reviews (54) Inventory (462)

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Gibran Rivera

Kia Specialist

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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4.8

54 Reviews

Overview Reviews (54) Inventory (462)

4.8

54 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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54 Reviews of Gibran Rivera

July 12, 2025

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Employee Rating

Gibran was friendly, knowledgeable and professional. He was attentive to what we were looking for in a car. He was attentive to what we were looking for in a car. More

by jdelegge

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 14, 2025 -

Regal Kia Lakeland responded

Thank you for sharing your experience! We appreciate your business and will pass along your review to Gibran! Safe travels!

July 11, 2025

Dealership Rating

Employee Rating

This is our 5 car at Regal and we love or experience every time. They are very professional. every time. They are very professional. More

by joselcarrillo1089

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Bleil

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Jul 14, 2025 -

Regal Kia Lakeland responded

Thank you for trusting the Regal Kia team with your loyal business! We're truly grateful for all of your support and look forward to continuing to serve you in the future. Enjoy your newest vehicle!

July 05, 2025

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Employee Rating

Regal Kia was great. They were very professional and courteous. Gibran was attentive and accommodating to us. The overall experience was awesome. They were very professional and courteous. Gibran was attentive and accommodating to us. The overall experience was awesome. More

by jamaalgarner23

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jayden L

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Jul 07, 2025 -

Regal Kia Lakeland responded

This feedback means the world to us! Thank you for choosing Regal Kia and for sharing your experience with Gibran.

June 30, 2025

Dealership Rating

Employee Rating

Made transaction quick and was willing to earn your business. Manager checked on us frequently. business. Manager checked on us frequently. More

by quentina_snowden_csr5519

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 01, 2025 -

Regal Kia Lakeland responded

Quentina, Thanks for the five-star love! We’re excited to welcome you again! - Regal Kia

June 17, 2025

Dealership Rating

Employee Rating

Having issues for my payoff on my rav4 this is my affect my credit report with experience they said they would take care of it. I hope they will because it’s taking a long time to pay off my vehicle so othe my credit report with experience they said they would take care of it. I hope they will because it’s taking a long time to pay off my vehicle so other than that the service has been great. I think I paid too much for the vehicle I think I should have been offered a better deal with some money off, but they don’t seem to wanna work with you in that anymore. More

by rtaneytown44

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Manny Gelpi, Jayden Goulet , I don’t see my finance person on the site but Matt has helped me as well.

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Jun 18, 2025 -

Regal Kia Lakeland responded

Hi Taney! Thank you for sharing your feedback with us. We're glad to hear that you've had a positive service experience at Regal Kia, but we're sorry about the issues you're facing with the payoff process and pricing concerns. Please reach out directly so we can address these matters promptly and ensure everything is resolved to your satisfaction. Cris Aviso - General Sales Manager - 8633330518

June 06, 2025

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Employee Rating

The service there is great! Everyone is so friendly and welcoming, I was notified if anything was running behind on my car. Everyone is so friendly and welcoming, I was notified if anything was running behind on my car. More

by ayalaashley.p

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

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Jun 09, 2025 -

Regal Kia Lakeland responded

We really appreciate your business. Please let us know what we can do for you in the future.

June 05, 2025

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Employee Rating

Jebron the salesman in Lakeland was the best. Definitely will be going back with my girlfriends car Definitely will be going back with my girlfriends car More

by mazeo80

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Niko Gelpi, Srecko Bokun, Eva Ayarza, Chayton Wodecki, Jayden Goulet , Hannah Reiners

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Jun 06, 2025 -

Regal Kia Lakeland responded

We're so glad Jebron had the opportunity to assist you! Thanks for the kind review. We look forward to welcoming you back in the future! - The Regal Kia Team

May 20, 2025

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Employee Rating

Everyone was great from beginning to end and made the experience easy. Gibran always makes sure we get the car we're happy with. experience easy. Gibran always makes sure we get the car we're happy with. More

by lastrid15

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

May 21, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Gibran and the Regal Kia team made your experience smooth from start to finish. Thank you for choosing us, and enjoy your new car!

May 18, 2025

Dealership Rating

Employee Rating

I’m a first time buyer from regal Kia and have been impressed by the way I assisted on finding a vehicle and efficient the service department has been. impressed by the way I assisted on finding a vehicle and efficient the service department has been. More

by ssantos191

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Delvin Hoskins , Christian gardn

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May 19, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that your first experience with Regal Kia was impressive and efficient! Our team is dedicated to providing top-notch service, and it's great to know we hit the mark. Thank you for choosing us!

May 19, 2025 -

Regal Kia Lakeland responded

May 08, 2025

Dealership Rating

Employee Rating

Everyone was very courteous and friendly. They answered all of our questions and tried to get us the best deal. They answered all of our questions and tried to get us the best deal. More

by lscross271

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Niko Gelpi , Cris Aviso

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May 08, 2025 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us. We hope to see you again.

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