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Jeremy Mahr

Overview Reviews (858)

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Jeremy Mahr

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6

858 Reviews

Overview Reviews (858)

4.6

858 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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858 Reviews of Jeremy Mahr

August 09, 2026

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Employee Rating

8/3/26 brought car in car hesitates and jerks ,abnormal shifting .Couldn't notice on road test .They put quart and half of transmission oil ,said every thing all right .I said where did the oil go, there i shifting .Couldn't notice on road test .They put quart and half of transmission oil ,said every thing all right .I said where did the oil go, there is no leak. I Was told it EVAPORATED , yea ok , I worked on cars 60 years .I never heard that. It is a seal close unit, no atmosphere .It still abnormal shifting .not fixed. TORQUE CONVERTER ?? lost convenient More

by rol.rob70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 09, 2026 -

Regal Kia Lakeland responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

August 06, 2026

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Employee Rating

They lost my personalized Father's Day present to my fiance that was hooked onto the keys. The Kia is still doing the same thing it was doing before getting the recalls done. fiance that was hooked onto the keys. The Kia is still doing the same thing it was doing before getting the recalls done. More

by shaless82

Verified Customer

Recommend Dealer

Other Employees Tagged: Jeremy Mahr

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Aug 10, 2026 -

Regal Kia Lakeland responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Aug 10, 2026 -

shaless82 responded

I don’t know how much more details I can provide. When I brought up the keychain to Jeremy all I got was an I’m sorry and he didn’t see it on the keychain. I know for a fact it was on there and my fiance only had it for about a month before someone on your payroll lost it. Two days after the recalls were fixed the check engine light came on and the code reads catalytic converter or o2 sensor. The amount of money you wanted to charge me for simple fixes also was insane. Almost $1700 for things like brake pads and spark plugs. There was one or two that probably would have cost a little bit come on. I literally got a quote of $200 something to change spark plugs and ignition coils lol. My soon to be brother in law did it for free and it only cost under $100 for all parts. It the front and rear brake pads at like $400 something a piece. Brake pads are like the most $100 and takes like 20 minutes to do. Sorry that’s not worth $400 to me.

August 01, 2026

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Employee Rating

Regal Kia’s service department is one of the best I’ve ever been too. Jeremy and everyone there always take great care of us. ever been too. Jeremy and everyone there always take great care of us. More

by alkaiser2042

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathen Lynch, Cole Pierce

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Aug 01, 2026 -

Regal Kia Lakeland responded

Thank you for your kind words about our Kia service department. We’re delighted that Jeremy and the team have consistently provided great care. We appreciate your trust and look forward to serving you on your next visit.

July 31, 2026

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I absolutely adore the exceptional customer service I receive every time I visit Regal for my car services. I feel incredibly welcomed and valued. receive every time I visit Regal for my car services. I feel incredibly welcomed and valued. More

by SOMONIQUEWALKER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

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Aug 01, 2026 -

Regal Kia Lakeland responded

It’s fantastic to hear that our customer service makes every visit so welcoming and rewarding. We’re glad to support your Kia’s service needs with a friendly atmosphere. Thank you for sharing your experience, and we look forward to seeing you again.

July 30, 2026

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Employee Rating

Always amazing friendly service. Very reliable. Won't go anywhere else. Jeremy and Misty are excellent at what they do. Very reliable. Won't go anywhere else. Jeremy and Misty are excellent at what they do. More

by Jackiedumond4747

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

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Jul 30, 2026 -

Regal Kia Lakeland responded

Thank you for choosing us for your Optima’s service. We’re pleased our team delivers the friendly, dependable care that keeps you coming back. Jeremy will be thrilled by your kind words, and we look forward to your next visit.

July 29, 2026

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we love this dealership. everyone is always so welcoming comfortable waiting room and refreshments are also a big plus! everyone is always so welcoming comfortable waiting room and refreshments are also a big plus! More

by rlcat321

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

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Jul 29, 2026 -

Regal Kia Lakeland responded

It’s great to hear our team made you feel welcome during your Kia Sportage service. We’re glad the waiting area and refreshments helped you feel at ease. Thanks for the perfect rating and we look forward to assisting you again.

July 28, 2026

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Employee Rating

Jeremy has always been our go to advisor and always keeps us in the loop with time frames and any other information we need to know about our cars. He has even personally come out to fix a screw left out on us in the loop with time frames and any other information we need to know about our cars. He has even personally come out to fix a screw left out on the passenger side dash that we didnt know where it went. More

by Azorrilla47

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jul 28, 2026 -

Regal Kia Lakeland responded

We appreciate you trusting us with your Kia Sportage Hybrid service. It’s great to hear Jeremy keeps you informed and even handled that dash screw on the spot. We look forward to supporting your future maintenance needs.

July 27, 2026

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Employee Rating

Amazing service as always. Jeremy kept me informed on my car. And quick repair on my wireless charger unit Jeremy kept me informed on my car. And quick repair on my wireless charger unit More

by Jessica.gaines96

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

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Jul 27, 2026 -

Regal Kia Lakeland responded

Thanks for the fantastic feedback. We’re glad Jeremy kept you updated and that your wireless charger is back in working order. We appreciate your loyalty to Kia.

July 27, 2026

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Employee Rating

I just want to say I bring my car continuously to regal Kia because of the professionalism that is given to me at the dealership and I will not go anywhere else Kia because of the professionalism that is given to me at the dealership and I will not go anywhere else More

by usmcrrvnv2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Soloj, Jonathan Benitez, Misty Osborne, Justin Callahan

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Jul 27, 2026 -

Regal Kia Lakeland responded

We’re grateful for your continued trust in our team’s service for your Kia Seltos. It’s rewarding to know our professionalism keeps you coming back, and we look forward to supporting you for many more visits.

Jul 27, 2026 -

Regal Kia Lakeland responded

Your feedback means the world to us! Thank you for choosing Regal Kia and for sharing your experience. Safe travels ahead!

July 25, 2026

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I've always love coming here. I felt the waiting room has got all the comfort of home. I felt the waiting room has got all the comfort of home. More

by DaJoQuim

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alaina Southern, Jonathan Benitez, Misty Osborne, Sarah Abichid, Sulie Vargas, Justin Callahan

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Jul 25, 2026 -

Regal Kia Lakeland responded

It’s wonderful to know the waiting room felt so comfortable. Sarah and the rest of our team strive to provide a homelike atmosphere during your Kia service. We look forward to welcoming you back soon.