Gihan Gutierrez | Page 8

Precision Honda responded

Paolasalazar55, thank you for choosing Precision Honda and sharing your experience! We’re glad our team could provide efficient service and clear communication to get you in and out quickly. We appreciate your support! -Dennis Alejo GSM

Precision Honda responded

MManrique, Thank you for your feedback! We’re glad to hear your visit was quick, easy, and attentive, and that you felt well taken care of with helpful updates and suggestions. We truly appreciate your kind words and look forward to serving you again at Precision Honda!

Precision Honda responded

Arico22, Thank you for bringing this to our attention. I’m very sorry to hear about your recent experience and that we did not meet your expectations. This is certainly not the level of service we strive to provide. I would appreciate the opportunity to speak with you directly to learn more about what happened and work toward making this right. Please feel free to contact me at your convenience jgolding@precisionhonda.com or 562-929-7011 Thank you for your feedback, and I hope to speak with you soon.

Precision Honda responded

Kon001, Thank you for sharing your experience! We’re thrilled to hear that Gihan was attentive and took the time to clearly explain what your car needed. Providing clear communication and excellent service is always our goal. We truly appreciate your feedback and look forward to assisting you again at Precision Honda!

Precision Honda responded

Lilich99, Thank you for your review! We’re glad you were greeted promptly and that your service was completed even faster than expected. It’s great to hear you enjoyed our clean and comfortable new waiting area. We appreciate your feedback and look forward to serving you again at Precision Honda!

Precision Honda responded

Dcfc0304, Thank you for your feedback! We appreciate your suggestions regarding discounts for multiple services and the refreshments. Your input helps us continue to improve the customer experience, and we’ll be sure to share your comments with our team. We hope to make your next visit even more enjoyable!

Precision Honda responded

V, we sincerely apologize for the multiple issues you’ve experienced with your vehicle service. This is far below the standard we strive to provide, and we understand how frustrating it must have been to bring your car in multiple times and then have additional issues arise. We take your concerns very seriously, and we would like the opportunity to make this right. Please contact me directly at 562-929-7011, ensure everything is fully resolved, and address any remaining concerns. Your feedback is important, and we want to restore your confidence in our service team. - Julia Golding Customer Relations

Precision Honda responded

Forever.inked69, Thank you for sharing your experience! We’re glad to hear our team provided helpful, quick, and informative service, guiding you on what’s most important for your car’s needs. Providing clear guidance and making maintenance easy for our customers is exactly what we strive for at Precision Honda.

Precision Honda responded

Meeko, Thank you for sharing your experience! We’re thrilled to hear that Gihan has consistently provided excellent service and that you’ve always felt well taken care of at Precision Honda. Providing attentive, reliable care is exactly what we strive for. We truly appreciate your loyalty and look forward to serving you again!

Precision Honda responded

Thank you for your great review, Raul! We’re glad to hear you received fast, efficient service while also getting helpful recommendations tailored to your vehicle’s needs. Providing clear guidance without pressure is something our team takes pride in. We appreciate your trust and look forward to assisting you again at your next visit!