Ernesto Cabrera
Ernesto Cabrera at Precision Honda

Ernesto Cabrera

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.5
102 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 2 mos

4.5

102 Reviews

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102 Reviews of Ernesto Cabrera

July 20, 2026

Dealership Rating
Employee Rating

Overcharged me for a service I did not want. as well as not taking care of a previous issue. More

by Jesseb202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 06, 2026

Dealership Rating
Employee Rating

Ernesto Vera was super helpful! And very knowledgeable. I will definitely ensure I book for him to be my advisor every visit. More

by diana.alejandra6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Precision Honda responded

diana.alejandra6, thank you for choosing Precision Honda and sharing your experience ! We're thrilled to hear that Ernesto provided you with such helpful and knowledgeable service. He truly takes pride in making sure every customer has a great experience, and we're glad that commitment stood out during your visit. We sincerely appreciate your trust and look forward to welcoming you back. We'll do our best to have Ernesto available for your future visits!-Dennis Alejo GSM

July 04, 2026

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Employee Rating

Great, prompt service, Very professional service agent. Beautiful waiting area. I will be back. Thank you. More

by natalie99abboud
Recommend Dealer
Yes

Other Employees Tagged: Ernesto

Jul 04, 2026

Precision Honda responded

natalie99abboud, Thank you for choosing Precision Honda and sharing your experience !We're glad to hear your service was completed as promised and that you found our new facility to be a comfortable and pleasant place to wait. We do want to sincerely apologize for the oversight in not resetting your service reminder. We understand how inconvenient and potentially unsafe it was to realize it after you had already left, and we're sorry for the extra trip back to our dealership. Your feedback is appreciated and will be shared with our service team as a reminder to double-check every detail before returning a vehicle to our guests. Thank you again for your comments, and we look forward to providing you with a five-star experience on your next visit.-Dennis Alejo GSM

July 02, 2026

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Employee Rating

Outstanding customer service. Completed repair in a timely fashion. Frank was friendly and very responsive. More

by it.tonym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Precision Honda responded

it.tonym, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear you received outstanding customer service and that your repair was completed in a timely manner. We are very happy to have Franky as part of our team, his friendly and responsive service made a positive impression. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 24, 2026

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Employee Rating

It’s always a pleasure to be serviced at Precision Honda! Ever since discovering Ernesto, I don’t go to anybody else. He explains things so you’re not left out of the loop and you understand what’s going on More

by joshuahcomunale
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Villareal , Gihan Gutierrez

Jun 24, 2026

Precision Honda responded

joshuahcomunale, Thank you for choosing Precision Honda and sharing your experience! We're thrilled to hear that Ernesto has earned your trust and continues to provide the attentive, informative experience you deserve. He takes great pride in making sure our customers feel comfortable and informed throughout the service process, and your recognition means a lot. We'll be sure to share your feedback with Ernesto and the rest of our team. Thank you for your recommendation, and we look forward to serving you again for many years to come!-Dennis Alejo GSM

June 18, 2026

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Employee Rating

Ernesto was incredibly helpful throughout my visit. He took the time to answer all of my questions and explained everything in a clear, simple, and easy-to-understand way. I never felt rushed, and he m More

by zevach.77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Verá Cabrera

Jun 18, 2026

Precision Honda responded

zevach.77, Thank you for choosing Precision Honda and sharing your experience! We are pleased to hear that your vehicle was ready on time and that you consistently receive great service during your visits. Providing quality work and a smooth experience for our customers is always our goal. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 11, 2026

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Employee Rating

Great customer service, friendly, great communication. Dealership is always neat people are always friendly and helpful More

by Dcastellanos2526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez, Franky Asquerra , Gihan Gutierrez

Jun 11, 2026

Precision Honda responded

Dcastellanos2526, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear that you consistently experience great customer service, friendly interactions, and clear communication from our team. It is also great to know that you appreciate our clean dealership environment and the helpful attitude of our staff. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 08, 2026

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Employee Rating

Poor customer service. Not responsive to calls or text. Called several times. Never to accountability and gave inaccurate time frames. More

by soto1121
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

May 09, 2026

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Employee Rating

The whole staff were very friendly and helpful. They took care of me in a timely manner. More

by sherondaholt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Cuevas, Robert Pastor , Carlos Gonzalez, Gihan Gutierrez

May 09, 2026

Precision Honda responded

sherondaholt1, Thank you for choosing Precision Honda and sharing your experience ! We’re delighted to hear that our staff was friendly, helpful, and able to assist you in a timely manner. We truly appreciate your feedback and look forward to welcoming you back again soon!-Dennis Alejo GSM

May 07, 2026

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Employee Rating

Su atención fue excelente llegue tarde ha mi cita y me dieron la preferencia y todavía hasta cafe me dieron y me encargaron un lyft a mi casa 10/10 More

by contrerascj26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Precision Honda responded

contrerascj26, Muchas gracias por su comentario y en compartir su experiencia ! Nos alegra saber que recibió una atención excelente y que nuestro equipo pudo ayudarle aun llegando tarde a su cita. Nos esforzamos por brindar la mejor experiencia posible a cada cliente, y nos da gusto saber que disfrutó del café y del servicio de Lyft a casa. ¡Agradecemos su confianza y esperamos verlo de nuevo en Precision Honda!-Dennis Alejo GSM

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