Overcharged me for a service I did not want.
as well as not taking care of a previous issue.
as well as not taking care of a previous issue.
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by Jesseb202
Verified Customer
Verified Customer
Service Price Transparency
Ernesto Vera was super helpful!
And very knowledgeable. I will definitely ensure I book for him to be my advisor every visit.
And very knowledgeable. I will definitely ensure I book for him to be my advisor every visit.
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by diana.alejandra6
Verified Customer
Verified Customer
Service Price Transparency
Jul 06, 2026 -
Precision Honda responded
diana.alejandra6, thank you for choosing Precision Honda and sharing your experience ! We're thrilled to hear that Ernesto provided you with such helpful and knowledgeable service. He truly takes pride in making sure every customer has a great experience, and we're glad that commitment stood out during your visit. We sincerely appreciate your trust and look forward to welcoming you back. We'll do our best to have Ernesto available for your future visits!-Dennis Alejo GSM
Great, prompt service, Very professional service agent.
Beautiful waiting area. I will be back. Thank you.
Beautiful waiting area. I will be back. Thank you.
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by natalie99abboud
Verified Customer
Verified Customer
Other Employees Tagged:
Ernesto
Jul 04, 2026 -
Precision Honda responded
natalie99abboud, Thank you for choosing Precision Honda and sharing your experience !We're glad to hear your service was completed as promised and that you found our new facility to be a comfortable and pleasant place to wait. We do want to sincerely apologize for the oversight in not resetting your service reminder. We understand how inconvenient and potentially unsafe it was to realize it after you had already left, and we're sorry for the extra trip back to our dealership. Your feedback is appreciated and will be shared with our service team as a reminder to double-check every detail before returning a vehicle to our guests. Thank you again for your comments, and we look forward to providing you with a five-star experience on your next visit.-Dennis Alejo GSM
Outstanding customer service.
Completed repair in a timely fashion. Frank was friendly and very responsive.
Completed repair in a timely fashion. Frank was friendly and very responsive.
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by it.tonym
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2026 -
Precision Honda responded
it.tonym, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear you received outstanding customer service and that your repair was completed in a timely manner. We are very happy to have Franky as part of our team, his friendly and responsive service made a positive impression. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM
It’s always a pleasure to be serviced at Precision Honda!
Ever since discovering Ernesto, I don’t go to anybody else. He explains things so you’re not left out of the loop and you understand what’s going on
Ever since discovering Ernesto, I don’t go to anybody else. He explains things so you’re not left out of the loop and you understand what’s going on with your car. Very appreciative of his attentiveness and patience. Highly recommend.
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by joshuahcomunale
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2026 -
Precision Honda responded
joshuahcomunale, Thank you for choosing Precision Honda and sharing your experience! We're thrilled to hear that Ernesto has earned your trust and continues to provide the attentive, informative experience you deserve. He takes great pride in making sure our customers feel comfortable and informed throughout the service process, and your recognition means a lot. We'll be sure to share your feedback with Ernesto and the rest of our team. Thank you for your recommendation, and we look forward to serving you again for many years to come!-Dennis Alejo GSM
Ernesto was incredibly helpful throughout my visit.
He took the time to answer all of my questions and explained everything in a clear, simple, and easy-to-understand way. I never felt rushed, and he m
He took the time to answer all of my questions and explained everything in a clear, simple, and easy-to-understand way. I never felt rushed, and he made sure I was comfortable and informed every step of the way. His professionalism, patience, and friendly attitude made the entire experience much more enjoyable.
The new facility is absolutely beautiful, clean, and welcoming. The waiting area is comfortable, and I felt completely at ease while waiting for my car. It’s clear that a lot of thought went into creating a pleasant environment for customers. Overall, I had a great experience and truly appreciate the excellent customer service provided by Ernesto. I would highly recommend this place to anyone looking for outstanding service and a comfortable experience.
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by zevach.77
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ernesto Verá Cabrera
Jun 18, 2026 -
Precision Honda responded
zevach.77, Thank you for choosing Precision Honda and sharing your experience! We are pleased to hear that your vehicle was ready on time and that you consistently receive great service during your visits. Providing quality work and a smooth experience for our customers is always our goal. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM
Great customer service, friendly, great communication.
Dealership is always neat people are always friendly and helpful
Dealership is always neat people are always friendly and helpful
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by Dcastellanos2526
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Precision Honda responded
Dcastellanos2526, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear that you consistently experience great customer service, friendly interactions, and clear communication from our team. It is also great to know that you appreciate our clean dealership environment and the helpful attitude of our staff. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM
Poor customer service.
Not responsive to calls or text. Called several times. Never to accountability and gave inaccurate time frames.
Not responsive to calls or text. Called several times. Never to accountability and gave inaccurate time frames.
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by soto1121
Verified Customer
Verified Customer
Service Price Transparency
The whole staff were very friendly and helpful.
They took care of me in a timely manner.
They took care of me in a timely manner.
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by sherondaholt1
Verified Customer
Verified Customer
Service Price Transparency
May 09, 2026 -
Precision Honda responded
sherondaholt1, Thank you for choosing Precision Honda and sharing your experience ! We’re delighted to hear that our staff was friendly, helpful, and able to assist you in a timely manner. We truly appreciate your feedback and look forward to welcoming you back again soon!-Dennis Alejo GSM
Su atención fue excelente llegue tarde ha mi cita y me
dieron la preferencia y todavía hasta cafe me dieron y me encargaron un lyft a mi casa 10/10
dieron la preferencia y todavía hasta cafe me dieron y me encargaron un lyft a mi casa 10/10
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by contrerascj26
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2026 -
Precision Honda responded
contrerascj26, Muchas gracias por su comentario y en compartir su experiencia ! Nos alegra saber que recibió una atención excelente y que nuestro equipo pudo ayudarle aun llegando tarde a su cita. Nos esforzamos por brindar la mejor experiencia posible a cada cliente, y nos da gusto saber que disfrutó del café y del servicio de Lyft a casa. ¡Agradecemos su confianza y esperamos verlo de nuevo en Precision Honda!-Dennis Alejo GSM