Gilbert Ansah

I really liked the vehicle and appreciated the interaction with both the sales consultant and their manager. The only concern I had was the addition of an $891 dealer fee on top of the MSRP. It interaction with both the sales consultant and their manager. The only concern I had was the addition of an $891 dealer fee on top of the MSRP. It felt like I was paying $891 more for the car in addition to the other documentary and dealer charges, even though the premium for the CPO already seemed to be built into the listed MSRP. More

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I worked with Gilbert Ansah and he was great. Transparent, understanding, and quick to get answer to questions. Thanks for the new vehicle! Transparent, understanding, and quick to get answer to questions. Thanks for the new vehicle! More

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Very nice dealership. Gilbert was awesome and made the process easy. Love the ID.4 I bought. Gilbert was awesome and made the process easy. Love the ID.4 I bought. More

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I just had the best buying experience at City Volkswagen of Evanston! My salesman Gilbert was truly amazing in every way. Extremely helpful, knowledgable, patient, thorough, absolutely the best! If you are of Evanston! My salesman Gilbert was truly amazing in every way. Extremely helpful, knowledgable, patient, thorough, absolutely the best! If you are in the market for a VW this dealership is wonderful. I live in Chicago, but after reading the reviews for the Chicago dealership and then Evanston's reviews, I made the drive north. So happy that I did. Gil thoroughly explained all options and upon delivery spent a lot of time going over literally everything on the vehicle. Best experience. More

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Working with Gil was great. The buying experience was easy and Gil was available and patient with our questions. The buying experience was easy and Gil was available and patient with our questions. More

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Great customer service! Visit them if you are looking to buy a used or new VW. Visit them if you are looking to buy a used or new VW. More

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I received great customer service and thorough explanation on my third vehicle I purchased from Gilbert at city Vw of Evanston explanation on my third vehicle I purchased from Gilbert at city Vw of Evanston More

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This was by far the easiest and quickest car buying experience I've had! Gilbert was super knowledgeable and welcoming. He made sure to answer all our questions, and worked with the team (Enrigue) to e experience I've had! Gilbert was super knowledgeable and welcoming. He made sure to answer all our questions, and worked with the team (Enrigue) to ensure a very smooth and quick visit More

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Just had a great car buying experience! Huge thanks to my sales associate for making the process smooth, stress-free, and efficient. Truly appreciated the professionalism and guidance every Huge thanks to my sales associate for making the process smooth, stress-free, and efficient. Truly appreciated the professionalism and guidance every step! More

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Buying my car was a 5-star experience! Gilbert and Alex were pleasant and professional. I am very happy with my Jetta and I would buy from them again. Gilbert and Alex were pleasant and professional. I am very happy with my Jetta and I would buy from them again. More

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