Ian Edmonson

Working with Randy was an excellent experience. He is courteous, friendly, knowledgeable and, really worked with us, to close the deal. He responds quickly to messages. I would recommend him . He is courteous, friendly, knowledgeable and, really worked with us, to close the deal. He responds quickly to messages. I would recommend him . More

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Great service provided by whole staff here at City. Nice to see that there are honest people still working in this business Nice to see that there are honest people still working in this business More

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Randy walked my wife and I through the purchase process from start to finish. We hadn’t bought a new car in quite some time and were navigating a lot of life changes. He was understanding and accommodating from start to finish. We hadn’t bought a new car in quite some time and were navigating a lot of life changes. He was understanding and accommodating, and ultimately made it a no brainer to strongly consider a VW. we considered quite a few options and he was patient as we deliberated about our ideals. In the end, we could feel his excitement for us as we drove off with a new 2026 Tiguan. Thanks for the support, Randy! More

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Randy was incredibly helpful throughout the car-buying process. His assistance made a stressful time much easier for me. I truly appreciate his attention to detail and support. Thank you, City Volkswagen process. His assistance made a stressful time much easier for me. I truly appreciate his attention to detail and support. Thank you, City Volkswagen of Evanston. I drove a long distance to purchase my car, and I’m glad I made the trip! More

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We had an outstanding delivery experience picking up our 2026 Tiguan SEL Turbo. Mario was fantastic! He took unhurried time walking us through every detail of the tech, from the myVW app and CarPlay to t 2026 Tiguan SEL Turbo. Mario was fantastic! He took unhurried time walking us through every detail of the tech, from the myVW app and CarPlay to the digital cockpit layouts and drive modes. We drove off feeling 100% confident behind the wheel. In the business office, Ian made the paperwork straightforward, fast, and completely transparent with zero high-pressure tactics. Top-notch customer care from start to finish. Highly recommend Mario, Ian, and the City VW team! More

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Friendly, dedicated staff who made purchasing my car a breeze. They were appreciative of my time and sent me videos of the vehicle I was interested in before I’d had to travel an hour to see it in person breeze. They were appreciative of my time and sent me videos of the vehicle I was interested in before I’d had to travel an hour to see it in person which I really appreciated. More

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Narcis was great! Answered questions quickly and made a nice deal. Great experience. Ian was heat too Answered questions quickly and made a nice deal. Great experience. Ian was heat too More

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Worked with Ian and Mario. They were very patient with us as we took our time making a decision. Glad that everything worked out in the end They were very patient with us as we took our time making a decision. Glad that everything worked out in the end More

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What an amazing team they have there! Everyone and i mean everyone there was super helpful and got me exactly what i wanted. I learned very valuable information thanks to their patience a Everyone and i mean everyone there was super helpful and got me exactly what i wanted. I learned very valuable information thanks to their patience and excellent customer service. Josiah was awesome and very professional! Glad I stopped by and got an upgrade! Thanks to the whole team! More

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I had a great experience working with City VW in Evanston. The team listens to.your needs and concerns, while helping through the sales process. Josh Kemper and Frank Guevara are awesome! Evanston. The team listens to.your needs and concerns, while helping through the sales process. Josh Kemper and Frank Guevara are awesome! More

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