Ian Edmonson
Ian Edmonson at City Volkswagen of Evanston

Ian Edmonson

Sales Manager

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0
168 Reviews
5.0

168 Reviews

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168 Reviews of Ian Edmonson

April 25, 2026

Dealership Rating
Employee Rating

Josh was attentive and helpful. Wanted my experience to be streamlined and simple. Nice to work with. More

by Tp1740
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Apr 26, 2026

City Volkswagen of Evanston responded

It’s great to hear that Josh made your purchase smooth and straightforward. We hope you’re enjoying your new Volkswagen Jetta. Please reach out if there’s anything we can assist with in the future. Sam Lotta General Manager slotta@cityautogroup.com

April 21, 2026

Dealership Rating
Employee Rating

We had an amazing experience with City Volkswagen of Evanston! The team was extremely responsive, customer friendly, and moved us through the lease process quickly. Ian and Wayne made it all happen, a More

by Lisa R. from Glenview
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Petcov , Wayne

Apr 22, 2026

City Volkswagen of Evanston responded

Thank you for sharing your positive five-star experience. We’re glad Ian and our team could guide you smoothly through the lease of your new Volkswagen. Your recommendation means a lot and we look forward to assisting you again when your lease renews. Sam Lotta General Manager slotta@cityautogroup.com

April 18, 2026

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Highly recommended - Josh was very knowledgeable about the vehicle. Great to work with, No pressure More

by Bike rider 2026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brendan Cowhey, Josh Kemper

Apr 19, 2026

City Volkswagen of Evanston responded

Thank you for recommending us and congrats on your new Volkswagen Tiguan. We’re glad Josh’s knowledge and pressure free approach made your experience enjoyable. Please reach out if you have any questions about your Tiguan. Sam Lotta General Manager slotta@cityautogroup.com

April 12, 2026

Dealership Rating
Employee Rating

I had an excellent experience with Josiah Zwirm and the other personnel in the dealership. More

by Mary Ellen McGoey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josiah Zwirn , Business Manager. Fay.

Apr 12, 2026

City Volkswagen of Evanston responded

It’s wonderful to hear Josiah and our team made your visit so positive. Thank you for sharing this great feedback. We look forward to welcoming you back. Sam Lotta General Manager slotta@cityautogroup.com

April 08, 2026

Dealership Rating
Employee Rating

Great overall experience. Pleasure working with the sales team. Randy and Ian were phenomenal and very helpful. More

by bsmith
Recommend Dealer
Yes

Other Employees Tagged: Randy Petcov

Apr 08, 2026

City Volkswagen of Evanston responded

It’s great to hear that purchasing your used Volkswagen Taos was a smooth experience. Ian and Randy are thrilled they could assist you so effectively. We hope you enjoy every drive in your Taos. Sam Lotta General Manager slotta@cityautogroup.com

March 17, 2026

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I worked with both Randy and Josh, they were very friendly and helpful. I feel like I got a great used car! More

by Meg K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper , Randy

Mar 17, 2026

City Volkswagen of Evanston responded

We’re glad Josh was friendly and helpful during your purchase of a used Subaru Forester. It’s great to know you’re pleased with your Forester. If you need anything in the future, we’d be happy to assist. Sam Lotta General Manager slotta@cityautogroup.com

March 16, 2026

Dealership Rating
Employee Rating

Josh Kemper has been a wonderful sales consultant. He's been very helpful in answering any questions and took the time to explain any concerns we had. I had decided to buy a with Josh because of how c More

by Ostapkhashchuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Mar 17, 2026

City Volkswagen of Evanston responded

Thank you for sharing your experience with Josh. We’re glad he provided clear answers and made you comfortable enough to choose your Toyota Corolla Hybrid in one visit. We appreciate your recommendation and look forward to helping your friends and family find the right car. Sam Lotta General Manager slotta@cityautogroup.com

March 10, 2026

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Employee Rating

I saw a brand new listing of a vehicle I had test driven elsewhere, and sent an email requesting to see it the next day. I was greeted by Josiah, one of the salespersons, and he did a wonderful job showing More

by richvoss86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josiah Zwrin my salesperson, and Tim the financial guy

Mar 11, 2026

City Volkswagen of Evanston responded

Thank you for choosing a Volkswagen Tiguan and for sharing your experience. We’re glad our team’s walkthrough of the interior features and neighborhood test drive met your expectations and that the purchase process proceeded smoothly. Feel free to reach out if you have any questions about your new Tiguan. Sam Lotta General Manager slotta@cityautogroup.com

Mar 11, 2026

richvoss86 responded

Sam - After getting the Tiguan home I walked around it again (I was showing it to my neighbor) and noticed two minor scratches that I hadn't at your dealership. I texted Josiah and he said that he hadn't seen them either and to bring it in.. My first question to him was actually if your store had touch-up paint in the proper. shade. I may be able to stop by this afternoon. On a different topic, it certainly worked well in that deluge last night ! Lights, defroster, wipers, handling were all perfect ! Rich

March 07, 2026

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Employee Rating

Great service and great attention to detail! Josh Kemper is fantastic to work with and I can't recommend him enough! More

by gehrett.family
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Mar 07, 2026

City Volkswagen of Evanston responded

We’re thrilled that our service and attention to detail stood out and that Josh was so helpful. Congratulations on your new Volkswagen Atlas. Enjoy every adventure in your Atlas. Sam Lotta General Manager slotta@cityautogroup.com

February 28, 2026

Dealership Rating
Employee Rating

Excellent experience overall. Clean facility. Enjoyable experience. Would come back again and tell others to use. More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Feb 28, 2026

City Volkswagen of Evanston responded

Thank you for recognizing our clean facility and pleasant atmosphere. We’re delighted you enjoyed your experience with your used Volkswagen Taos. We look forward to welcoming you again and appreciate you recommending us to others. Sam Lotta General Manager slotta@cityautogroup.com

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