Gilbert Ansah
Gilbert Ansah at City Volkswagen of Evanston

Gilbert Ansah

Sales Consultant

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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4.9
312 Reviews
4.9

312 Reviews

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312 Reviews of Gilbert Ansah

October 28, 2026

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Employee Rating

I was extremely happy with the quality of service and the responsiveness of the dealer when I phoned and asked for an appointment. Gilbert was efficient and very helpful. More

by jimf629
Sales Price Transparency
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Recommend Dealer
Yes
Oct 28, 2026

City Volkswagen of Evanston responded

Your recognition of our responsiveness when arranging your appointment means a lot to our team. We're pleased Gilbert provided such capable, attentive service for your Volkswagen Taos. Sam Lotta General Manager slotta@cityautogroup.com

October 23, 2026

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Gilbert is my guy , we have continued to do business here because of him . Mike S in customer service is also a key reason. More

by oneilfamily
Sales Price Transparency
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Recommend Dealer
Yes
Oct 23, 2026

City Volkswagen of Evanston responded

We’re grateful for your continued business. Knowing Gilbert and our customer service team have earned your loyalty means a lot to us. Sam Lotta General Manager slotta@cityautogroup.com

October 17, 2026

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Gilbert and Ian helped make another purchase as smooth as possible. 4th car I have purchased and I will never go anywhere else. I feel treated like family at City VW of Evanston. five stars all around More

by Xrios11
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ian Edmonson

Oct 17, 2026

City Volkswagen of Evanston responded

Knowing you feel treated like family means a lot to our team. We’re glad Gilbert and Ian could make the purchase of your new Jetta seamless once again. Your kind words and five-star review mean a great deal to us. Sam Lotta General Manager slotta@cityautogroup.com

October 16, 2026

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I had a great experience working with Gilbert! He was easy to reach, personable, and open to answering all my questions. He also helped me out with some nicks on my windshield at his own initiativ More

by adv
Sales Price Transparency
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Recommend Dealer
Yes
Oct 16, 2026

City Volkswagen of Evanston responded

Your mention of Gilbert’s initiative to address those windshield nicks reflects his attentiveness during your purchase. Knowing he was easy to reach and answered all your questions is truly rewarding. Enjoy the road ahead in your Taos. Sam Lotta General Manager slotta@cityautogroup.com

October 14, 2026

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Gilbert was a pleasure to work with. We received no undue pressure and the process went smoothly once the decision was made. More

by normdynneson64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2026

City Volkswagen of Evanston responded

Knowing you felt no pressure and that the purchase of your used Audi A3 went smoothly means a lot to our team. Gilbert and our team appreciate your kind words and five-star rating. Sam Lotta General Manager slotta@cityautogroup.com

October 13, 2026

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Wonderful person to work with goes above and beyond to make the process easy , stress free and enjoyable . Also not to mention we went with both of our kids and he made sure they were both kept entertaine More

by Cristina baciu
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ian Edmonson, Frank Guevara

Oct 14, 2026

City Volkswagen of Evanston responded

Our team enjoyed guiding you through the purchase of your used Tiguan. Hearing that the process felt easy and stress free means a lot to us. We’re pleased we could keep your kids entertained and happy with snacks, coloring books, and little cars during your visit. Sam Lotta General Manager slotta@cityautogroup.com

October 12, 2026

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5/5 Stars – Incredible, Stress-Free Experience with Gilbert! ​I cannot say enough wonderful things about my experience working with Gilbert. From the moment I walked in, he was exceptionally warm, wel More

by Sonja
Sales Price Transparency
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Recommend Dealer
Yes
Oct 12, 2026

City Volkswagen of Evanston responded

Knowing that the buying process felt straightforward and worry-free means a lot to our team. We’re thrilled Gilbert could guide you through every stage and ensure you felt confident with your purchase of the used Volkswagen Tiguan. Your high recommendation is greatly appreciated. Sam Lotta General Manager slotta@cityautogroup.com

September 30, 2026

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Gilbert was very helpful in my new car purchase. Super friendly and helped get the deal get done quickly. More

by kacpermoca
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ziggy

Oct 01, 2026

City Volkswagen of Evanston responded

Hearing that Gilbert was supportive and made the process swift means a lot to our team. We’re glad the purchase of your Tiguan went smoothly. Sam Lotta General Manager slotta@cityautogroup.com

September 30, 2026

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We just got our second car from City Evanston, and it was an excellent experience from start to finish. Gilbert was friendly, knowledgeable, and treated my whole family with kindness. He made sure my kids ha More

by JessicaHoffman
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 30, 2026

City Volkswagen of Evanston responded

Your mention of how Gilbert treated your family with kindness and even arranged snacks and toys for your kids shows what we strive for in every visit. We’re thrilled you love your new ID.4, and your five-star rating means a lot to our team. Sam Lotta General Manager slotta@cityautogroup.com

September 08, 2026

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Employee Rating

Gilbert Ansah was very informative friendly and helpful. The process was very quick and professional. More

by nickhollis54
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Sep 09, 2026

City Volkswagen of Evanston responded

We’re glad Gilbert provided informative, friendly assistance and that your Tiguan purchase felt efficient and professional. Sam Lotta General Manager slotta@cityautogroup.com

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