Gillman Honda FB

We called about a used Honda to verify if the car was in stock and would be Certified, since it was a 2024 with 20,000 miles. We spoke with the salesman who said it would be. We traveled to the dealership a stock and would be Certified, since it was a 2024 with 20,000 miles. We spoke with the salesman who said it would be. We traveled to the dealership and looked at the car, which was fresh on the lot, so fresh in fact that the seat covers from the prior owner were still on it and it had not been cleaned. We were still interested in the car so we went inside to do the deal. The sticker price was 19,985. When we got inside, they brought us a paper that had and additional $2,700 of accessory charges. The first sales manager said it was for dealer installs like tint, wheel locks, etc. I said that was impossible as the car hasn’t event been cleaned yet, so I know the dealership hasn’t installed extras. He stammered and left the room to look into it. A different sales manager comes in and says they will lower it to $1,700 and that it was the cost to obtain the Certified Pre-Owned status from Honda. He said it would cost his dealership $1,600 to obtain that certification from Honda (which is a lie). I explained this was a clear bait and switch and that we were not paying any accessory charges but that we would pay the sticker price for the car. The dealer declined to honor the sticker price and we left the dealership. Total scam and waste of time. More

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Second bad experience here. Never coming back. The service quoted $481, but invoiced $558. Always something. Bunch of liars. Never coming back. The service quoted $481, but invoiced $558. Always something. Bunch of liars. More

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The buying experience was great. Daniela was very helpful and patient with me as I picked out the right model that fit my needs. She was awesome and I would rate my experience a 10 f Daniela was very helpful and patient with me as I picked out the right model that fit my needs. She was awesome and I would rate my experience a 10 for sure. Also the sales manager Randol was great to work with and got me to a number that satisfied my financial needs. Great staff. More

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If I could leave 0 stars I would . Worst experience In my life purchasing a vehicle.the sales manager Lied to me about the reimbursement. My deal came with a full tank of gas which I n Worst experience In my life purchasing a vehicle.the sales manager Lied to me about the reimbursement. My deal came with a full tank of gas which I never received. They said that the system was down and when I asked them to put windshield fluid they filled it up with water. The salesman asked if I need help to find the email for the survey only to complete it himself. More

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They are complete liars. They sent me pricing and then went back on the deal. I had it in writing, which is legally binding. They don't even care about being sued. I'm lookin They sent me pricing and then went back on the deal. I had it in writing, which is legally binding. They don't even care about being sued. I'm looking for an attorney to deal with them. More

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My Service Advisor Bakhshi Bismillah was so helpful for getting my type R back on the road service was A1. getting my type R back on the road service was A1. More

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We had a great experience with Team Gillman Fort Bend. The price/negotiation was fair, but most importantly the sales team and service members were amazing! Our salesman, Oluwamuyiwa Thompson was very kno The price/negotiation was fair, but most importantly the sales team and service members were amazing! Our salesman, Oluwamuyiwa Thompson was very knowledgeable and friendly. Everyone we met went out of their way to make sure we were happy. We love our new car! We will definitely be back when we need an additional car in the future. I highly recommend! More

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I have had 4 Hondas from Gillman Honda F. Bend. (I trade every 3 years). Each time I had a great experience. Everyone was so friendly and helpful. The service dept. customer service was impe Bend. (I trade every 3 years). Each time I had a great experience. Everyone was so friendly and helpful. The service dept. customer service was impeccable. I recommend this place 100% More

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I have been very pleased with the service at Gillman Honda of Ft. Bend. My 2021 CRV is a beautiful, well designed auto, a pleasure to drive. Their service has been superb. Honda of Ft. Bend. My 2021 CRV is a beautiful, well designed auto, a pleasure to drive. Their service has been superb. More

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I am happy to recommend Fort Bend Gillman. I called Fort Bend Honda Service Dept to look at my AC because I wanted it done right. Bakhshi, a service adviser took my phone call at 6:15pm and s I called Fort Bend Honda Service Dept to look at my AC because I wanted it done right. Bakhshi, a service adviser took my phone call at 6:15pm and said he would wait for me and have a loaner car ready, and they would look at it first thing in the morning. That was impressive. Bakhshi gave me though explanations of what was needed after the technicians looked at it and he explained the cost. They completed it in a timely manner and they did a very good job. The communication was excellent. Bakhshi was very professional and respectful. They let me know when the car was done, and I was 100% satisfied. Don't forget to check out their online coupons. I also know they will stand by their work if I have any problems. I will definitely purchase my next car here because of the service department. Keep up the great service! More

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