Gina Mastrovito-Smith | Page 14
Customer Care Manager/Community Events Coordinator/Reception
Mastrovito Hyundai
5194 Commercial Dr
Yorkville, NY 13495
Hello! My name is Gina Mastrovito-Smith and I am the Customer Care Manager at Mastrovito Hyundai. You can meet me at the reception desk! Prior to working at Mastrovito Hyundai, I was an elementary school teacher and an Assistant Principal for 22 years. Please contact me at 315-736-8356 with any questions or concerns. I'd be happy to assist you!
Read moreDealership Experience
5 yrs, 2 mos
Specialties & Trainings
Education/Leadership
Customer Service
277 Reviews
Write a Review277 Reviews of Gina Mastrovito-Smith
June 28, 2023
They were absolutely wonderful! I love my car, Matt was so helpful and Jayla was so kind! I love my car, Matt was so helpful and Jayla was so kind! More
Other Employees Tagged: Dzejla Bungur , Matt
June 25, 2023
They are too notch people who care about their customers and will do whatever they can to help out. and will do whatever they can to help out. More
Other Employees Tagged: Michael Scavo, Frank Mastrovito , ALLEN ISLAMAGIC
June 17, 2023
Great place to do business and great people to deal with. They treated us great and would recommend anyone to them. Five Stars. They treated us great and would recommend anyone to them. Five Stars. More
Other Employees Tagged: Aldin Mekic , Hai Le
June 16, 2023
The entire staff made the process of buying a car stressless. MASTROVITO has the finest people by I have met in the industry. Special thanks to ELIUT who truly made my experience fun. stressless. MASTROVITO has the finest people by I have met in the industry. Special thanks to ELIUT who truly made my experience fun. More
Other Employees Tagged: Frank Mastrovito, Aldin Mekic, Gabrielle Maxim, Eliut Fazekas
June 15, 2023
Great dealership, they are committed to solve any problem with your vehicle, no hasle what so ever. with your vehicle, no hasle what so ever. More
Other Employees Tagged: Frank Mastrovito, Luke Kiser, Braelynn Merrell, Ali Brown , Kris Smith
June 14, 2023
I had the pleasure of buying my 2019 Jeep Cherokee from Mastrovito. I can not say how happy I am with this dealership from the moment I walked in! My salesman was Allen. This was not the first dealership I Mastrovito. I can not say how happy I am with this dealership from the moment I walked in! My salesman was Allen. This was not the first dealership I went to. I first went to the dealership that I had purchased my explorer from. They showed me a car and gave me crazy monthly payments that were way out of my budget. I went to Mastrovito looking for a different car than the jeep, but I was disappointed to learn it had been sold that past Saturday. Allen showed me other vehicles but they were a little more than I was looking and I feared I would not be able to get a loan for the higher costing cars. Allen’s manager came over and spoke to me and after speaking for a few minutes he told me about first source and asked if I was willing to try. I filled out the paper and started the process. I got my pre approval and again was worried because the amount they gave me didn’t meet my wants and needs for my new car, when I called Allen and spoke with him I told him there was a car but it was 2,500 over my loan, he said it’s not far I think we can do this and here I am 4 days later with my new car! The process has been so smooth and for someone who has anxiety when it comes to spending money like this but because of the great team there I was comfortable with my new purchase. There were nothing but smiles in the dealership, you feel welcome and they even set out fresh warm chocolate chip cookies!!!!! This was the best experience. If your looking for a new or used car stop on down and see Allen for all your car buying needs!!!! More
Other Employees Tagged: ALLEN ISLAMAGIC
June 13, 2023
This has been the best car-buying experience I've ever had. A huge thanks to Derrick Snell and Aldin Mekic they were amazing! They paid attention to our needs and accommodated any request we had. I never had. A huge thanks to Derrick Snell and Aldin Mekic they were amazing! They paid attention to our needs and accommodated any request we had. I never felt pressured and I felt respected as a buyer. Picking up the car was seamless. All the paperwork was prepared in advance to minimize time spent on this and more time giving you a personal overview of the car and its many functions. I highly recommend Mastrovito to anyone looking to buy a car. You are guaranteed a wonderful experience. You all are the real deal! Thanks again! More
Other Employees Tagged: Aldin Mekic, Derrick Snell, Luke Kiser , Shawn Zawatski
June 11, 2023
I was very pleased with the service after our communication mishap. They drove a courteous car out to me which is an hour and a half away to bring mine back to work on. They fixed the issue and b communication mishap. They drove a courteous car out to me which is an hour and a half away to bring mine back to work on. They fixed the issue and brought it back in 2 days. The vehicle they loaned me was awesome, a 2023 Hyundai Sontata and I loved it. Very pleased with the end result. Thank you! More
Other Employees Tagged: Gabrielle Maxim , Hai Le, Gina
June 07, 2023
Friendly. conciderate.helpful. They treat you like family. They stoped what they were doing just to help me conciderate.helpful. They treat you like family. They stoped what they were doing just to help me More
Other Employees Tagged: Michael Scavo, Frank Mastrovito, Kristian Smith, Aldin Mekic, Luke Kiser, Braelynn Merrell, Ali Brown , Shawn Zawatski, Jayla spelled with a Dz was great shes a saleperson
June 07, 2023
There was no pressure from the moment I stepped onto the lot which is a big positive. Everyone is smiling, warm, professional and courteous. lot which is a big positive. Everyone is smiling, warm, professional and courteous. More
Other Employees Tagged: Aldin Mekic, Luke Kiser, Braelynn Merrell , Shawn Zawatski
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