Gina Mastrovito-Smith | Page 24
Customer Care Manager/Community Events Coordinator/Reception
Mastrovito Hyundai
5194 Commercial Dr
Yorkville, NY 13495
Hello! My name is Gina Mastrovito-Smith and I am the Customer Care Manager at Mastrovito Hyundai. You can meet me at the reception desk! Prior to working at Mastrovito Hyundai, I was an elementary school teacher and an Assistant Principal for 22 years. Please contact me at 315-736-8356 with any questions or concerns. I'd be happy to assist you!
Read moreDealership Experience
5 yrs, 2 mos
Specialties & Trainings
Education/Leadership
Customer Service
277 Reviews
Write a Review277 Reviews of Gina Mastrovito-Smith
May 24, 2022
There was some initial miscommunication, But after bringing it to the owners attention. Everything was made right and everyone was very nice and apologetic! They even offered to make my first months p bringing it to the owners attention. Everything was made right and everyone was very nice and apologetic! They even offered to make my first months payment which was not what I was looking for! Amazing Customer Service, this place genuinely cares about there customers! 5 Stars…Recommended! More
Other Employees Tagged: Frank Mastrovito, Tony Licari, Dzejla Bungur , Max Carbone
May 21, 2022
The casual relaxed atmosphere was inviting. Everyone I met was friendly and engaging. Made car shopping less stressful. Everyone I met was friendly and engaging. Made car shopping less stressful. More
Other Employees Tagged: Frank Mastrovito , Max Carbone, Justin Maggiolino
May 21, 2022
800 miles round trip and my van is still not fixed yet. ..I have resubmitted my original review to CARFAX on how you have parts changers, not diagnosticians working for you....the last guy van left fasterne ..I have resubmitted my original review to CARFAX on how you have parts changers, not diagnosticians working for you....the last guy van left fasterners and tools in my van....beyond disgusted. More
Other Employees Tagged: Tony Licari
May 20, 2022
Friendly, professional, accommodating, knowledgeable, affordable, quick and easy from start to finish! Highly recommended to everyone! affordable, quick and easy from start to finish! Highly recommended to everyone! More
Other Employees Tagged: Frank Mastrovito, Belmin Mestrovac
May 18, 2022
Atmosphere is casual, relaxed and helpful. Staff was welcoming and made me feel comfortable and at ease with making a decision. They found me a gorgeous car that checked all the boxes and more Staff was welcoming and made me feel comfortable and at ease with making a decision. They found me a gorgeous car that checked all the boxes and more! Everyone I encountered at this dealership was approachable and friendly. I would recommend this dealership to anyone! Just ask for Justin Maggiolino! More
Other Employees Tagged: Frank Mastrovito , Max Carbone, Justin Maggiolino
May 16, 2022
Pieasent staff, on time scheduling, and prompt executiin of the service for my 2022 Santa Cruz of the service for my 2022 Santa Cruz More
Other Employees Tagged: Frank Mastrovito, Belmin Mestrovac, Tony Licari , Max Carbone
May 11, 2022
I had an excellent experience in buying my vehicle. The dealership atmosphere was welcoming. Max the finance person was personable and helpful. My sales person Dzejla was excellent. She was friendly bu The dealership atmosphere was welcoming. Max the finance person was personable and helpful. My sales person Dzejla was excellent. She was friendly but professional. She did not pressure me which was a major reason I did purchase a vehicle from you. More
Other Employees Tagged: Dzejla Bungur , Max Carbone
May 10, 2022
Everyone very friendly and informative. Love our new car !!!! Dominick answered all of our question and showed us options that we never had in our other car !!! Love our new car !!!! Dominick answered all of our question and showed us options that we never had in our other car !!! More
Other Employees Tagged: Dominic Altamura, Max Carbone
May 03, 2022
Super friendly staff. Bent over backwards to get us the right vehicle and get everything done so we didn’t have to come back! Bent over backwards to get us the right vehicle and get everything done so we didn’t have to come back! More
Other Employees Tagged: Dominic Altamura
May 03, 2022
Everyone was very nice. Belmin was extremely helpful. The dealership is clean and well organized. Belmin was extremely helpful. The dealership is clean and well organized. More
Other Employees Tagged: Belmin Mestrovac , Muhammad was excellent also

