Gina Mastrovito-Smith
Gina Mastrovito-Smith at Mastrovito Hyundai

Gina Mastrovito-Smith | Page 26

Customer Care Manager/Community Events Coordinator/Reception

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
4.9
277 Reviews

Hello! My name is Gina Mastrovito-Smith and I am the Customer Care Manager at Mastrovito Hyundai. You can meet me at the reception desk! Prior to working at Mastrovito Hyundai, I was an elementary school teacher and an Assistant Principal for 22 years. Please contact me at 315-736-8356 with any questions or concerns. I'd be happy to assist you!

Dealership Experience

5 yrs, 2 mos

Specialties & Trainings

Education/Leadership

Customer Service

4.9

277 Reviews

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277 Reviews of Gina Mastrovito-Smith

February 28, 2022

Dealership Rating
Employee Rating

I had previously called about 2 months ago looking to see my options for a car I’m a young single mother of two and everyone here was sooo amazing I want to give a special thanks to Belmine and Mike very ver More

by Amaya Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Belmin Mestrovac , Max Carbone

Feb 28, 2022

Mastrovito Hyundai responded

Hello Amaya! Thank you so much for taking the time to complete this review. We are so happy that you received excellent, helpful service from Belmin, Mike, and the team at Mastrovito Hyundai. We appreciate your business. Best of luck with your new vehicle. #makeyourmovetomastrovito

February 19, 2022

Dealership Rating
Employee Rating

Great experience! Everyone was friendly and helpful. My inquiries were answered quickly. Due to the delays in production and deliveries it was a longer process to whic More

by landsculptors
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Altamura, Max Carbone

Feb 21, 2022

Mastrovito Hyundai responded

Hi! Thank yo so much for taking the time to complete this review. We are happy to hear that you received friendly and helpful service and all of your inquires were answered quickly. We are thankful for your business and look forward to seeing you again in the future. #makeyourmovetomastrovito!

February 15, 2022

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Employee Rating

Everyone was so friendly and helped me step by step through the process of buying a car. I highly recommend them and would buy a car here again! More

by ljstevens17
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito , Max Carbone, Alexander Romano

Feb 15, 2022

Mastrovito Hyundai responded

Hello! Thank you for providing this review! We are happy to hear that you received friendly and helpful service from the team at Mastrovito Hyundai every step of the way!! Thank you also for the recommendation -we sincerely appreciate it! #makeyourmovetomastrovito

February 08, 2022

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Employee Rating

Tremendous operation all around. Great people to work with throughout the entire process. I would recommend Mastrovito Hyundai to anyone looking for a new vehicle. Total professionals! More

by danianno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Kristian Smith, Tony Licari , Max Carbone, Sam LaPolla, Mike Smith

Feb 09, 2022

Mastrovito Hyundai responded

Thank you so much for providing this review. Thank you for the recommendation, too! We are happy to hear that you received professional service throughout the entire car-buying process! We appreciate your business and look forward to seeing you in the future. #makeyourmovetomastrovito

February 05, 2022

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Employee Rating

Frank and Tony were amazing! Great deal and professionalism was top notch! I would definitely refer family and friends! In fact, both my daughter and brother purchased vehicles as well! More

by LisaG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Tony Licari , Max Carbone

Feb 07, 2022

Mastrovito Hyundai responded

Thank you so much for this review, especially for the referral to your family and friends! We are happy to hear that you received professional, top notch service at Mastrovito Hyundai! That is very important to us. We appreciate your business and look forward to seeing you again in the future. #makeyourmovetomastrovito!!

January 19, 2022

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Employee Rating

They go above and beyond to make sure that you’re satisfied. Everyone is kind and helpful and goes out of their way to make sure that they get everything taken care of. I could not be more pleased I More

by Kristie59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Scavo, Kristian Smith , Dominic Altamura

Jan 19, 2022

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to complete this review. We are so happy that the team at Mastrovito Hyundai went above and beyond to assist you and made sure that everything was taken care of. That is our goal!! We sincerely appreciate your business and look forward to seeing you again in the future. #makeyourmovetomastrovito

December 29, 2021

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Employee Rating

Frank and Hai were so very friendly, helpful, and personable! They made the experience so very easy, I will never go anywhere else again! They were such professionals at Mastrovito Hyundai! They wi More

by LouisO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Mastrovito Hyundai responded

Thank you for completing this review! We are so happy to hear that you received professional and personable service at Mastrovito Hyundai!! That is very important to us. We are also happy to hear that you will continue to purchase your future vehicles at Mastrovito Hyundai! We sincerely appreciate your support and loyalty. #makeyourmovetomastrovito

December 16, 2021

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Employee Rating

From the moment we entered the dealership we felt very comfortable! Our whole experience was nothing short of perfect! More

by gspinell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Tony Licari , Max Carbone

Dec 17, 2021

Mastrovito Hyundai responded

Thank you very much for providing this review!! We are very happy to hear that your experience was nothing short of perfect at Mastrovito Hyundai!! We sincerely appreciate your business and look forward to seeing you again in the future. Happy Holidays! #makeyourmovetomastrovito!

November 26, 2021

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Employee Rating

I I will be back when it comes time to trade up again.i bought the 22 Santa Cruz and had problems with the bluelink,but Gina stepped in and made sure the right people were on the case and it was solved in More

by wrnchjox
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristian Smith , Dominic Altamura, Justin Maggiolino

Nov 29, 2021

Mastrovito Hyundai responded

Hello!! Thank you for taking the time to complete this review!! We are very happy to hear that all of your issues and concerns were addressed timely and professionally. It is our goal to provide a team-effort so ensure that excellent customer service is provided to every customer! Thank you again and we hope to see you again in the future. #makeyourmovetomastrovito

November 26, 2021

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Employee Rating

When I was buying the car I had a good experience. Gina the customer care manager is awesome and made sure that all my inquiries & questions were answered she also got me in on very short notice to get my More

by stephlo727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Altamura

Nov 29, 2021

Mastrovito Hyundai responded

Thank you so much for taking the time to complete this review as well as for the recommendation to everyone!! It is our goal that every one of our customers is satisfied and receives the service that they deserve. We are happy to hear that you had a good experience. We sincerely appreciate your business and look forward to seeing you again in the future!! #makeyourmovetomastrovito

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