Ginny Polizzi

Always get great service from Hamilton Volkswagen. Keep me informed of progress and what I need to do to best keep my car running well. Keep me informed of progress and what I need to do to best keep my car running well. More

by DOROTHY4 Verified Customer Verified Customer

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Once again, Hamilton Volkswagon provided excellent service in time for me to get on the road in the morning service in time for me to get on the road in the morning More

by Joe Verified Customer Verified Customer

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One of the best service departments of any VW ever. They always do great work, fairly priced. They always do great work, fairly priced. More

by Jay Verified Customer Verified Customer

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Super easy to schedule appointment online. Quick and friendly service. Highly recommend this Hamilton dealership. Quick and friendly service. Highly recommend this Hamilton dealership. More

by katie.silpe Verified Customer Verified Customer

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Horrible customer service in the service dapartment. Was told to bring in my car for a warranty on rotors and brakes last time I received an oil change before it got to 24k. Up front was told if it is n Was told to bring in my car for a warranty on rotors and brakes last time I received an oil change before it got to 24k. Up front was told if it is not covered by the warranty it would be $568. Pricey but reasonable for a dealership. Brought it in at 8AM. Called and texted the number around 12. No answer. Called again around 3 and was told it was not done yet and they could not give me an estimate of when it would be or any further details. Come 4:20 I received a call (I was told they leave at 5) my car still is not done. Went in to follow up and I am was argued with about the warranty. Now I completely understood the warranty. I was upset with the lack of customer service all around. When all is said and done it ended up being over $700 but dont worry, they gave me a $200 discount to get my back down to the original $500 price point. Frustrating beyond belief. And now instead of taking my car 5 mins away for service, I will happily drive over to Princeton or down to Burlington. More

by morganr5413 Verified Customer Verified Customer

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The service team at Hamilton Volkswagen have serviced my Beetles since 2010. They’ve always taken great care of my cars. Ginny in the service department and the rest of the staff are just amazing. Beetles since 2010. They’ve always taken great care of my cars. Ginny in the service department and the rest of the staff are just amazing. More

by LADYJOYBAILEY Verified Customer Verified Customer

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Thank you for quick appointment for oil change. I only waited at dealership for 30 minutes. I only waited at dealership for 30 minutes. More

by sharon.haydu Verified Customer Verified Customer

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Quaid is a fabulous communicator and knowledgeable service provider and we are great fans of Hamilton VW service and sales! service provider and we are great fans of Hamilton VW service and sales! More

by Christie_henry Verified Customer Verified Customer

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I had a serious issue with 3rd party equipment and the service manger work repeatedly to understand the issues and resolve service manger work repeatedly to understand the issues and resolve More

by DMickey Verified Customer Verified Customer

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Great service all around. Always feel welcomed and appreciated as a customer. I highly recommend getting your vehicle serviced there as well as purchasing a vehicle. Always feel welcomed and appreciated as a customer. I highly recommend getting your vehicle serviced there as well as purchasing a vehicle. More

by cygaston Verified Customer Verified Customer

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