Ginny Polizzi

The receptionist was super sweet and the service did so well! I got my oil change and they cleaned the exterior of my car for me! I appreciate the kind service and work they did! well! I got my oil change and they cleaned the exterior of my car for me! I appreciate the kind service and work they did! More

by kiersten.schroeder2005 Verified Customer Verified Customer

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Love the service quick and very knowledgeable, family friendly environment . The team kept me informed every step of the way thanks friendly environment . The team kept me informed every step of the way thanks More

by taasham07 Verified Customer Verified Customer

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Service was performed as per schedule. Staff was helpful and courteous. Waiting area was comfortable. Staff was helpful and courteous. Waiting area was comfortable. More

by ASHUTOSH.PATEL Verified Customer Verified Customer

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VW always does such a great job. I have been with them for years and wouldn’t go anywhere else. I figure it’s their car, they manufactured it, so they can fix it. I have been with them for years and wouldn’t go anywhere else. I figure it’s their car, they manufactured it, so they can fix it. More

by lmhinton21 Verified Customer Verified Customer

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Always get great service from Hamilton Volkswagen. Keep me informed of progress and what I need to do to best keep my car running well. Keep me informed of progress and what I need to do to best keep my car running well. More

by DOROTHY4 Verified Customer Verified Customer

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Once again, Hamilton Volkswagon provided excellent service in time for me to get on the road in the morning service in time for me to get on the road in the morning More

by Joe Verified Customer Verified Customer

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One of the best service departments of any VW ever. They always do great work, fairly priced. They always do great work, fairly priced. More

by Jay Verified Customer Verified Customer

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Super easy to schedule appointment online. Quick and friendly service. Highly recommend this Hamilton dealership. Quick and friendly service. Highly recommend this Hamilton dealership. More

by katie.silpe Verified Customer Verified Customer

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Horrible customer service in the service dapartment. Was told to bring in my car for a warranty on rotors and brakes last time I received an oil change before it got to 24k. Up front was told if it is n Was told to bring in my car for a warranty on rotors and brakes last time I received an oil change before it got to 24k. Up front was told if it is not covered by the warranty it would be $568. Pricey but reasonable for a dealership. Brought it in at 8AM. Called and texted the number around 12. No answer. Called again around 3 and was told it was not done yet and they could not give me an estimate of when it would be or any further details. Come 4:20 I received a call (I was told they leave at 5) my car still is not done. Went in to follow up and I am was argued with about the warranty. Now I completely understood the warranty. I was upset with the lack of customer service all around. When all is said and done it ended up being over $700 but dont worry, they gave me a $200 discount to get my back down to the original $500 price point. Frustrating beyond belief. And now instead of taking my car 5 mins away for service, I will happily drive over to Princeton or down to Burlington. More

by morganr5413 Verified Customer Verified Customer

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The service team at Hamilton Volkswagen have serviced my Beetles since 2010. They’ve always taken great care of my cars. Ginny in the service department and the rest of the staff are just amazing. Beetles since 2010. They’ve always taken great care of my cars. Ginny in the service department and the rest of the staff are just amazing. More

by LADYJOYBAILEY Verified Customer Verified Customer

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