Dealership Experience
31 yrs, 2 mos
Industry Experience
36 yrs, 3 mos
1,015 Reviews
Write a Review1015 Reviews of Ginny Polizzi
April 15, 2021
I stated that there was a vibration in the front end. I paid about $3000 for front end work, struts and springs replaced yet the vibration remains paid about $3000 for front end work, struts and springs replaced yet the vibration remains More
Other Employees Tagged: Tom Pittman
April 15, 2021
Had the parts when other dealerships didn't. Took me in as soon as I arrived. I was told the repair would take approx. 2 hours; was in and out in a little over an hour. as soon as I arrived. I was told the repair would take approx. 2 hours; was in and out in a little over an hour. More
April 08, 2021
Excellent customer service. I’d like can take a coffee while I’m waiting at the room waiting and I miss the car wash. Any way the attention is 5 * while I’m waiting at the room waiting and I miss the car wash. Any way the attention is 5 * More
Other Employees Tagged: Michael Kayes , Tom Pittman, Thomas / 221 and Dominic D
April 07, 2021
It's the only place I take my car for service. Ginny and her team are always caring and friendly and treat everyone like the #1 customer no matter how big or small the service total is. her team are always caring and friendly and treat everyone like the #1 customer no matter how big or small the service total is. More
April 06, 2021
Whenever I would make an appointment with Volkswagen, I would always be satisficed with their efficient service. Despite always having to wait for my car, I never really minded because I trusted what they would always be satisficed with their efficient service. Despite always having to wait for my car, I never really minded because I trusted what they were doing and that would just keep me at ease. More
Other Employees Tagged: Pete Capriotti
April 06, 2021
Great service, friendly staff, honest, fast.Thank you Great service, friendly staff, honest, fast. Thank you for your help with my tires. I appreciated the fast follow up and attention to my situation. Great service, friendly staff, honest, fast. Thank you for your help with my tires. I appreciated the fast follow up and attention to my situation. More
Other Employees Tagged: Michael Kayes , Tom Pittman
April 02, 2021
I have been leasing vehicles and getting service on those vehicles for many years. Both the sales and service personnel have always been friendly and courteous to me at all times. The atmosphere inside the b vehicles for many years. Both the sales and service personnel have always been friendly and courteous to me at all times. The atmosphere inside the building is one of peacefulness and comfort. It is always a pleasure when I am at Hamilton Volkswagen . More
Other Employees Tagged: Rick Valnoski, Michael Kayes , Tom Pittman
April 01, 2021
Nice environment, great people. Why are you asking for an assay and forcing a minimum word count to rate your services. This is INSANE. Is this enough. Had I known this, I would have skipped the survey. For assay and forcing a minimum word count to rate your services. This is INSANE. Is this enough. Had I known this, I would have skipped the survey. Forcing good will? Really? More
March 26, 2021
I have had my Jetta TDI in to the Service Department several times now for warranty repairs, mostly covered by the extended warranty for the diesel emissions recall. I have always been satisfied with th several times now for warranty repairs, mostly covered by the extended warranty for the diesel emissions recall. I have always been satisfied with the work performed. I will continue to come back as needed. The key fob for my Jetta is not working and I was quoted $309.00 to replace and program it. I would actually need two key fobs, as the second one is also not working. That is an absolutely ridiculous amount of money for a key fob. Under no circumstance would I spend that kind of money ona key fob. Opening the door with a key works just fine. More
Other Employees Tagged: Tom Pittman

