Glen Dalton | Page 44

Excellent experience I purchased a new car a few days ago and my experience at CitySide was very easy and hassle-free. Glen Dalton was courteous and very helpful; he made I purchased a new car a few days ago and my experience at CitySide was very easy and hassle-free. Glen Dalton was courteous and very helpful; he made my first time buying a new car a smooth and painless experience, providing me with all the information I needed to make an informed decision and purchase. I'm thrilled with my new car, which is exactly what I wanted, and I would definitely recommend this dealer and dealership. More

Report | Print

2015 Subaru Legacy Who would ever have thought that buying a car would be such a pleasant experience? Glen Dalton’s straight forward, easy going manner made that pos Who would ever have thought that buying a car would be such a pleasant experience? Glen Dalton’s straight forward, easy going manner made that possible. Because Glen is very professional, intuitive and a good listener, he understood exactly what I was looking for and he helped me to make choices that kept me within my expected budget. I also appreciated his patience in familiarizing me with my new car and his responsiveness to my phone calls. Michael Nelson in Finance was also very also very pleasant, professional and low key. He did a great job explaining options that were available without any pressure. The entire experience was very pleasant and stress free. I highly recommend Cityside Subaru and in particular Glen and Michael. More

Report | Print

Glen was easy to work with and we used truecar.com to get bids from multiple dealers after test driving at cityside. This made negotiations easy to do over the phone and Glen was very responsive and found a bids from multiple dealers after test driving at cityside. This made negotiations easy to do over the phone and Glen was very responsive and found a car with the specs we wanted at the price we wanted. When we came in to do the paperwork there were no surprises, everything was as promised without any of the tactics that some dealers are reported to use to try to get you to spend more. Overall a positive experience with Glen being helpful but not pushy. More

Report | Print

Sales: Ordered car from them. Car arrived, sales guy said he called me for 3 days straight and couldn't get a hold of me, turns out he said he got my initial contact info wrong, so I asked tell me what's wro he called me for 3 days straight and couldn't get a hold of me, turns out he said he got my initial contact info wrong, so I asked tell me what's wrong with it, he said he deleted my profile.... ???? deleting a customer's profile, great move. Service: Obviously got my car somewhere else, but wanted to try them for service since they are the closest. Told them I need snow tires mounted on another set of rims and then put onto my car. So we got a scheduled date. I prepared for a whole week for this: need to get my youngest brother who just got his license half a year ago to tail me with 8 items (tires & rims) in the station wagon all the way from Boston to Belmont. Got there successfully and dropped off the items, thought everything's gonna be smooth. Got the call not 10 minutes later that they don't want to do this job because of potential scratching on the rims??? WTH? why schedule the appointment and make me do all this effort of getting there to tell me "NO GO"??!! Went to Subaru of Wakefield, got the service done. No hassle. More

Report | Print

I needed a new car relatively quickly and I knew what I wanted. From the beginning Glen was helpful and willing to work with me as well as offer suggestion and alternatives in order to get what I wanted an wanted. From the beginning Glen was helpful and willing to work with me as well as offer suggestion and alternatives in order to get what I wanted and manage what was available. In the end I walked away with a car that I like a lot, and I can attribute that to Glen's work. Thanks! More

Report | Print

Working initially with Mark Lidano on the purchase of a Subaru Legacy was by far the best experience I have had buying a car. Mark took all of what I was looking for in a new car (had a long list), and ma Subaru Legacy was by far the best experience I have had buying a car. Mark took all of what I was looking for in a new car (had a long list), and managed to come up with one solid recommendation which I am currently driving today. In this kind of business, this is tops! I would highly recommend Mark to anyone looking to buy a car. More

Report | Print