Glen Damboise
Collision Center Manager
Grossman Chevrolet
300 Middlesex Turnpike
Old Saybrook, CT 06475
13 Reviews
Write a Review13 Reviews of Glen Damboise
January 19, 2026
Brought my brand new 2025 Chevy Tahoe Highland Inn for service after it was acting up. No heat to the passenger side. Extremely rough shifting. High beams would not disengage with oncoming traffic. Lane d service after it was acting up. No heat to the passenger side. Extremely rough shifting. High beams would not disengage with oncoming traffic. Lane departure and safety was not activated and messages were deployed, saying that it was not working. They took my Tahoe. for over a week. They damaged the passenger side door and had to take it to the body shop to get repaired. When I took repossession of the car. Zero attention to detail was given. You would think they would do at least a walk around to make sure everything was OK. Turns out they never put the decals back on my hundred thousand dollar vehicle. And they said I needed to reschedule an appointment and get a loaner so they could attach the friggin details that identified my vehicle as a Tahoe.. in addition, they burned over a half a tank of gas, but rode me and said that I needed to at least have the same amount of gas in my loaner or they were gonna charge me over seven dollars a gallon. I gave them a full tank. They gave me a quarter tank when it was 3/4 when I left it for service. Now I have a whole bunch of other electrical systems that aren’t working such as automatic shut off when I stop which tells me that there is an underlying problem with the electrical system or the charging system. I had a independent mechanic look at it who is familiar with Chevy. Sounds like the disabled one system so that warnings would not show up. I expect they fix this xxxx problem now. I will be a Ford owner very soon. My wife’s trailblazer had many problems also with nothing resolved. They said that it did a complete review of all systems and everything was OK even said that the wipers were OK even though they were frayed and needing new wipers. I do not trust the service at Grossman Chevrolet at this point. More
Other Employees Tagged: Jim Ekblade, Catherine Hanafin, Tom Stehn , Cody Schlais
December 03, 2025
service was friendly and the workmanship was timely. The results of the test were thorough. The results of the test were thorough. More
Other Employees Tagged: Jim Ekblade, Catherine Hanafin , Cody Schlais
November 30, 2025
Excellent service always explains thing in my terms when needed would recommend to anyone to go there for service needed would recommend to anyone to go there for service More
Other Employees Tagged: Jim Ekblade, Catherine Hanafin , Cody Schlais, Carrie and Mike of corse
November 24, 2025
Excellent service , friendly, check med every thing in my car to ensure my car would be running smoothly for the up coming winter season car to ensure my car would be running smoothly for the up coming winter season More
Other Employees Tagged: Jim Ekblade, Catherine Hanafin , Cody Schlais
November 22, 2025
It was the most pleasant experience dealing with everyone in the service department . All of my questions were answered and I was not treated like an idiot for asking them in the service department . All of my questions were answered and I was not treated like an idiot for asking them More
Other Employees Tagged: Catherine Hanafin, Tom Stehn
November 19, 2025
Pleasant staff and great communication. All stages of the repair were explained to me. I would recommend them to friends and family. All stages of the repair were explained to me. I would recommend them to friends and family. More
Other Employees Tagged: Jim Ekblade, Catherine Hanafin
November 08, 2025
Great team ! Every one around from sales to parts to service . Great job ! Thank you Every one around from sales to parts to service . Great job ! Thank you More
Other Employees Tagged: Bryan Beauvais, Linda Sawyer, Carrie Sheffield, Jim Ekblade, Brandon Cordy, Catherine Hanafin, Carrie Giuliano , Cody Schlais
October 24, 2025
I very satisfied with your services, attentions, quality details, I don’t have to worry about just bring and everything it’s checked to keep run in good condition thank you very much details, I don’t have to worry about just bring and everything it’s checked to keep run in good condition thank you very much More
Other Employees Tagged: Jim Ekblade, Catherine Hanafin , Cody Schlais
Dealership Inventory (107 Vehicles)

