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Glenn Cummings
250 Reviews
Glenn has been in the car industry for over 30 years. He joined the DePaula team when the Ford and Mazda store opened in 2017. Glenn grew up in the Clifton Park area, where he attended Shenendehowa High School. His hobbies include camping, boating, and spending time with his 7 grandchildren.
Read moreDealership Experience
9 yrs, 2 mos
Industry Experience
38 yrs, 8 mos
250 Reviews
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250 Reviews of Glenn Cummings
Verified Customer
November 06, 2021
Everything from purchasing my Mazda with Glen in Sales to Stephanie in Finance department was flawless. They were knowledgeable and answered every question I had. Joe in the Service department was fantastic. Stephanie in Finance department was flawless. They were knowledgeable and answered every question I had. Joe in the Service department was fantastic. He kept me up to date with what was wrong with my vehicle and explained it in a way I understood without making me feel “stupid or a woman”. Albert and Jason in sales went above and beyond their job to secure the vehicle I wanted and to make sure I was ok and comfortable. What a pleasant experience!! . You will have a customer for life. More
by da6552
Other Employees Tagged: Jayson Newell , Joseph McKeon, Stephanie in finance, Albert,
October 23, 2021
Glen (my sales person) Stephanie (finance) , and Joe (service) were great!! I will definitely do business with Glen again. He was fantastic! I had a problem with my car and had to drive back the day aft (service) were great!! I will definitely do business with Glen again. He was fantastic! I had a problem with my car and had to drive back the day after I bought it and Joe was attentive and great. My car is now there and being fixed. Stephanie in finance made the process painless. More
by da6552
Other Employees Tagged: Joseph McKeon, Stephanie in finance would get 5 stars
September 15, 2021
OK - To start out I guess I always have had a difficult time purchasing a new vehicle. Prior to this experience, I’d been spoiled I guess, since I only purchased Hondas since 1990, and the general sales m time purchasing a new vehicle. Prior to this experience, I’d been spoiled I guess, since I only purchased Hondas since 1990, and the general sales mgr. at Rensselaer Honda was in my golf league, and always took care of me. I always got a fair deal in the past and NEVER paid MSRP for a car before. That was not to be the case this time, or to be fair, either at Della Mazda or Cooley. Early on, I knew from my research online that I wanted a CX-5 GTR model this time. I had a test drive in July and Mr Cummings was excellent in his help with explaining the features and sent me on my way while I gave him my key so my car could get appraised. It became apparent to me that DePaula was going to only sell their cars at MSRP and would rather sell it to someone else if I didn’t want to pay full price. This kind of irked me a bit and I found a similar theme at Mazda dealers in Queensbury and Troy. I test drove a “red” CX-5 and really wanted a white or grey one and so I waited until more cars became available. In fact a white car was available at Della, but I found the salesman there to be a jerk and I didn’t want to travel to Queensbury for service after all. It seems most dealers this time advertised they had product on their lots when in actuality they were likely “still in route” and not available for sale. On Cooley’s website they advertised a white GTR and I called to verify it was on the lot and was assured “Yes” “it is here sir” and when I showed up there with all my documents and checkbook, I found out I had been “bait and switched” and the car was really not on site yet. So, you could say this whole episode has made me a bit bitter. When I did find that DePaula actually had a “grey” model available, I was greeted by Frank Santoro and it was a relief to actually talk to somebody that was knowledgeable and not trying to play me. By the way, one thing you should fix on your website is, you have a link to KBB and it still states to this day that I probably paid too much for this vehicle. The fair market value is much less at $34,369 to $36,782. In the beginning of my effort I sent a fair offer in to “Jayson?” which was right in the middle of the fair market extremes for both my trade-in and the new vehicle price on KBB and it was summarily rejected. Anyway, you asked for my input and you got it. None of your sales people are to blame for my dismay, it’s just the way things are today. I suspect that DePaula is the best Mazda dealer in the area and I won’t have any misgivings about servicing my car at your dealership. (I guess I met your 15 word minimum!) Sorry this turned into a vent session. More
by tcreed0
Other Employees Tagged: Qasim Dawood , Frank Santoro - “5” STARS
August 29, 2021
Glenn was awesome! As always easy to work with, professional, not pushy, great guy. Only thing I found was dirty hand prints probably from mechanic on the material inside the car on passenger side. professional, not pushy, great guy. Only thing I found was dirty hand prints probably from mechanic on the material inside the car on passenger side. More
by Jives10
August 21, 2021
No pressure, easy to do business with. Fair pricing and streamlined service! Worked with me to get monthly payment I wanted. Full disclosure! Easy peasy! streamlined service! Worked with me to get monthly payment I wanted. Full disclosure! Easy peasy! More
by 11colbyr
Other Employees Tagged: Stephanie, Finance
