Jim Rosamino

Sorry to say this but no follow up calls very unprofessional operation unfortunately. I thought is was gonna be a good fit for my fleet of Ford trucks. unprofessional operation unfortunately. I thought is was gonna be a good fit for my fleet of Ford trucks. More

by mccagg.excavating Verified Customer Verified Customer

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Salesman Masood was great but there was a $1600. 00 error made on my contract. Apparently, this error was due to the computer? Tracie made it right however. 00 error made on my contract. Apparently, this error was due to the computer? Tracie made it right however. More

by coffeeliberationfront Verified Customer Verified Customer

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Outstanding Service and Overall Best in Class Experience! From the initial contact through to delivery of my new Bronco Raptor the service and communication was A+. Nate Daigle did a phenomenal job handling From the initial contact through to delivery of my new Bronco Raptor the service and communication was A+. Nate Daigle did a phenomenal job handling everything and Tyler was great making the business side of the purchase happen - super smooth. Jayson Newell, Jim Rosamino your help making it happen was greatly appreciated! Class act all around that I would highly recommend! More

by rjmills Verified Customer Verified Customer

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Both reception, treatment and service was outstanding! Both Jim and James were completely understanding and respectful during our selection process. We would without any doubt recommend Depaula Ford Both Jim and James were completely understanding and respectful during our selection process. We would without any doubt recommend Depaula Ford More

by cmj12700 Verified Customer Verified Customer

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Great experience and above my expectation. Hussain was excellent to work with on my purchase. Hussain was excellent to work with on my purchase. More

by rkaarsta Verified Customer Verified Customer

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Masood always a great person to work with. When the truck I was originally a supposed to get fell through because of a recall, they worked with me to get another one. Very professional and nic When the truck I was originally a supposed to get fell through because of a recall, they worked with me to get another one. Very professional and nice team at this dealership. More

by mermaidskate Verified Customer Verified Customer

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Very impressed with the service, made buying a new car painless and super fast. Everything was set up ahead of time and I was able to walk in and sign everything and leave with my new car within 30 minute painless and super fast. Everything was set up ahead of time and I was able to walk in and sign everything and leave with my new car within 30 minutes! Everyone was super friendly and easy to work with. Will definitely be using them again! More

by maddiekentile5 Verified Customer Verified Customer

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Took very good care of my problem and felt like I was at home. People were very nice and helpful to me as I was waiting. Good job home. People were very nice and helpful to me as I was waiting. Good job More

by COOLMARV67 Verified Customer Verified Customer

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I had a truly outstanding experience working with Hussain (sales associate) and Jim (sales manager). From the very beginning, Jim (and Aimee) were incredibly responsive and helpful over email while I was doi (sales associate) and Jim (sales manager). From the very beginning, Jim (and Aimee) were incredibly responsive and helpful over email while I was doing my research. I asked a lot of questions ahead of time, and they always responded quickly with clear, detailed answers that made the process easy and transparent before I even stepped into the dealership. They also knew I was traveling from nearly two hours away, so they understood the importance of making the experience as seamless as possible. When I arrived with my husband and toddler in tow, everything continued to go smoothly. Hussain and Jim were both professional, knowledgeable, and genuinely great to work with. DePaula has a great vibe—even while under construction. The entire experience was relaxed and low-pressure, which I really appreciated. They made sure all of my questions were answered and that I felt comfortable every step of the way. And they even entertained and doted on my toddler—definitely a win-win. Thanks again for the Car Fox!!!! Buying a vehicle with a toddler along for the ride can make things a bit more complicated (though he does love trucks!), but they were incredibly accommodating and patient. It certainly didn’t hurt that DePaula has a nice snack area—and they even treat you to lunch, which honestly felt unheard of to me. Such a nice touch. The level of customer service, communication, and professionalism from both Hussain and Jim was exceptional. I would absolutely recommend working with them, and I would gladly return to DePaula in the future. If you’re in the market for a new truck, definitely ask for Hussain and Jim—you’ll be in excellent hands. PS -- my new truck is AWESOME! I love it even more than I thought I would :) More

by Brittany Maschal Verified Customer Verified Customer

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Very nice work fast and took care of every need or question I had while I was there question I had while I was there More

by revanetten Verified Customer Verified Customer

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