Jim Rosamino

As soon as I walked in the employees at DePaula ford made my family and I feel at home! They were very professional, kind, and extremely understanding! my family and I feel at home! They were very professional, kind, and extremely understanding! More

by andrewmpelton22 Verified Customer Verified Customer

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I have to say what a great buying experience I had recently at DePaula Ford. Was shopping for a 2026 Explorer Platinum and after checking their inventory on line, scheduled an appointment. Walked in recently at DePaula Ford. Was shopping for a 2026 Explorer Platinum and after checking their inventory on line, scheduled an appointment. Walked in the door and was immediately greeted and brought to Jim Rosamino, who in turn introduced me to Gavin Bodah, who would be my sales person. Gavin was extremely knowledgeable about the Explorer and once narrowing down which one I was interested in, immediately brought it up for a test drive. Gavin pointed out all of the features and answered each of my questions before the test drive which really helped make my decision to purchase from DePula. Once we got back to the dealership began settling on a price, and they were able to get where I needed to be as well as maximizing the rebates available. I then met with the finance manager Traci Johnson who reviewed my requested financing and assured me everything was in order based on my pre-approval with Ford. Credit and scheduled the delivery of my Explorer the following weekend. Once again I was completely satisfied with the delivery of the vehicle. Gavin took the time to go over all the technology in the vehicle and getting me setup on The Ford App as well explaining different features of the vehicle. The entire process from start to delivery was seamless and I would highly recommend DePaula Ford…They are the best ford Dealership in Upstate NY. More

by cfcostanzo Verified Customer Verified Customer

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Sorry to say this but no follow up calls very unprofessional operation unfortunately. I thought is was gonna be a good fit for my fleet of Ford trucks. unprofessional operation unfortunately. I thought is was gonna be a good fit for my fleet of Ford trucks. More

by mccagg.excavating Verified Customer Verified Customer

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Salesman Masood was great but there was a $1600. 00 error made on my contract. Apparently, this error was due to the computer? Tracie made it right however. 00 error made on my contract. Apparently, this error was due to the computer? Tracie made it right however. More

by coffeeliberationfront Verified Customer Verified Customer

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Outstanding Service and Overall Best in Class Experience! From the initial contact through to delivery of my new Bronco Raptor the service and communication was A+. Nate Daigle did a phenomenal job handling From the initial contact through to delivery of my new Bronco Raptor the service and communication was A+. Nate Daigle did a phenomenal job handling everything and Tyler was great making the business side of the purchase happen - super smooth. Jayson Newell, Jim Rosamino your help making it happen was greatly appreciated! Class act all around that I would highly recommend! More

by rjmills Verified Customer Verified Customer

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Both reception, treatment and service was outstanding! Both Jim and James were completely understanding and respectful during our selection process. We would without any doubt recommend Depaula Ford Both Jim and James were completely understanding and respectful during our selection process. We would without any doubt recommend Depaula Ford More

by cmj12700 Verified Customer Verified Customer

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Great experience and above my expectation. Hussain was excellent to work with on my purchase. Hussain was excellent to work with on my purchase. More

by rkaarsta Verified Customer Verified Customer

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Masood always a great person to work with. When the truck I was originally a supposed to get fell through because of a recall, they worked with me to get another one. Very professional and nic When the truck I was originally a supposed to get fell through because of a recall, they worked with me to get another one. Very professional and nice team at this dealership. More

by mermaidskate Verified Customer Verified Customer

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Very impressed with the service, made buying a new car painless and super fast. Everything was set up ahead of time and I was able to walk in and sign everything and leave with my new car within 30 minute painless and super fast. Everything was set up ahead of time and I was able to walk in and sign everything and leave with my new car within 30 minutes! Everyone was super friendly and easy to work with. Will definitely be using them again! More

by maddiekentile5 Verified Customer Verified Customer

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Took very good care of my problem and felt like I was at home. People were very nice and helpful to me as I was waiting. Good job home. People were very nice and helpful to me as I was waiting. Good job More

by COOLMARV67 Verified Customer Verified Customer

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