Glenn Davis | Page 55

Working with Kelly Cad was a pleasure. Michelle was very helpful, friendly and professional Glenn was also a pleasure to deal with- We had a few things in common and he was very easy to talk to and easy helpful, friendly and professional Glenn was also a pleasure to deal with- We had a few things in common and he was very easy to talk to and easy to work with. Also very professional. Thanks to the whole team at Kelly Cad. D Bryan More

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I owned a 2011 Cadillac CTS and went in for my free oil change and tire rotation. While there, I saw an SRX. I'd never been interested in SUVs before, but asked Graham what it was. I went into the showr change and tire rotation. While there, I saw an SRX. I'd never been interested in SUVs before, but asked Graham what it was. I went into the showroom and looked at one. It was only 7:30 a.m., so there were no salesmen around, although the owner, Geoff, was there. He gave me a brochure on the SRX and told me he's send a salesperson to see me when one arrived. To shorten the story, I walked out with a 2012 SRX. Julie, my sales rep, was very knowledgeable and helpful. She followed up with everything she promised to do. Geoff is a "hands-on" owner and makes a customer feel like an old friend. Everyone in the service department is knowledgeable, professional, and friendly. Glenn makes dealing with all the paperwork very easy. This is the third Cadillac I've purchased from Kelly. Each time, the negotiations and final price were reasonable. Customer service is outstanding. They do everything possible to make a customer feel valued. Julie told me Geoff wants his customers to buy all their cars from him. What car dealership owner doesn't? The difference is that Geoff and his staff at Kelly actually do everything they can to earn your trust and make you want to go back. In case you can't tell already, I give them my highest recommendation. More

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This dealership is extrememly professional. No high pressure selling and very willing to accomodate their customers. Working with Julie and Glenn was a great experience. pressure selling and very willing to accomodate their customers. Working with Julie and Glenn was a great experience. More

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As soon as I walked in the door Howard made me feel like family no high pressure just very friendly and helpful. This is a very nice and professional group of people and look forward to dealing with them in family no high pressure just very friendly and helpful. This is a very nice and professional group of people and look forward to dealing with them in the future!!! More

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After searching for months for a used BMW 745 Li, I discovered the one that I purchased from your dealership on your website. As an out of town purchaser, I was very pleased with the service that I re discovered the one that I purchased from your dealership on your website. As an out of town purchaser, I was very pleased with the service that I received over the phone. When I arrived at the dealership, the excellent customer service continued, as Howard had the vehicle parked right out front waiting for me. Inside, every staff member that I encountered made me feel welcomed, never pressured to buy. I was especially impressed with the fact that William took the time to thoroughly explain how to operate the different features of the vehicle before I drove off the lot. I've had my vehicle for a week now, and I'm completely satisfied with my purchase so far! More

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We ended up buying a escalade from Jolyn after he work on getting us the best deal possible over a 3 week period... He was a lot of help and gave us the deal we wanted getting us the best deal possible over a 3 week period... He was a lot of help and gave us the deal we wanted More

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Salesperson was helpful in providing information about the pre-owned car of interest. Excellent benefits when you buy a car from this dealership. The staff is extremely friendly and I did not feel like I the pre-owned car of interest. Excellent benefits when you buy a car from this dealership. The staff is extremely friendly and I did not feel like I was being pressured to make a decision. Once I decided to buy, the sale moved along swiftly and I had the car the next day. I highly recommend this dealership for the knowledgeable staff, the friendliness of communication, and the many wonderful dealer benefits provided to customers after the purchase. More

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I found a used vehicle online and went to the Kelly website. There were reps available immediately to instant message regarding the vehicle. I started a dialogue with Julie, she gave me her cell phone website. There were reps available immediately to instant message regarding the vehicle. I started a dialogue with Julie, she gave me her cell phone number to call anytime and she e-mailed me additional information on the vehicle. We made arrangements to see the vehicle ( I am 2 hours away). Julie test drove the vehicle herself to make sure it was fine, discovered an issue, and asked me to delay my visit until they could make sure the vehicle was OK. The next day the issue was resolved, we looked at the car and bought it. Everyone at the dealer was very friendly and helpful, especially Julie. She made us feel very comfortable and welcome. Glenn was very accommodating of my request to use my local credit union for financing and I was able to take the car home the same day. I would definitely recommend this dealer to my friends. More

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This was the quickest deal I have ever been involved with,almost to the point of being a liitle nervous but the trade allowance on our existing SAAB was fair and the price of the replacement car was fai with,almost to the point of being a liitle nervous but the trade allowance on our existing SAAB was fair and the price of the replacement car was fair as well. Financing was done to my liking and amazingly they sent us driving back to New York State with our new car the same day-quite unexpectedly. The staff was creative and proactive and friendly. The owner was available for quick decisions as well . Very positive. I recommend them highly. More

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I would give this dealership a 10 (EXCELLENT). Thank you for making this a pleasant buying experience. After searching the internet for a CTS Coupe your dealership had the vehicle we wanted to purchase. How for making this a pleasant buying experience. After searching the internet for a CTS Coupe your dealership had the vehicle we wanted to purchase. Howard the sales person was very friendly, accommodating and treated us with respect. We were able to test drive the vehicle (2011 2-door CTS Coupe) before buying. The vehicle is a beautiful, luxury smart car. Very smooth transaction with no stress. Would definitely buy from this dealership again and spread the word about the excellent overall experience. Dealt with Howard in sales, Allen for trade and Glenn in finance. Everyone very professional. To our surprise we also met the owner who introduced himself. No other dealership does that. More

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