Goldbert Burton | Page 10

Horrible Customer Care and ZERO Follow Through f I could rate ZERO stars I would. WORST customer care ever!! Very typical USED CAR SALESMAN treatment. Would never step a foot in their dealership f I could rate ZERO stars I would. WORST customer care ever!! Very typical USED CAR SALESMAN treatment. Would never step a foot in their dealership ever again. Once sale was made on a 2019 Jeep, the niceness disappeared. Made promises that were followed by, you bought the car AS-IS. I understand what AS-IS means, however if you say you are going to take care of something, then follow through. And not just the salesman, the sales managers are NO better. Stay away!! More

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Initial Inspection I was greeted and taken care of immediately by Frank. He was Friendly, Professional, Courteous. The wait time was minimal and my vehicle was returned I was greeted and taken care of immediately by Frank. He was Friendly, Professional, Courteous. The wait time was minimal and my vehicle was returned washed More

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Ax excellent experience all the way thru! I have purchased several cars at this dealership........ always satified. Yesterday was no different. My saleperson was Golbert. He is the type of sa I have purchased several cars at this dealership........ always satified. Yesterday was no different. My saleperson was Golbert. He is the type of salesperson that exudes caring and builds confidence throughout the encounter. I made several visits there in my "hunt" ; he never put pressure on me while at the same time always providing me valuable information on his path of earning my business. On a scale of 1-10, Golbert and the entire dealership gets a whopping 11! More

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