I am very satisfied with the service.
They let me do the maintenance service on the same day appointment.
They let me do the maintenance service on the same day appointment.
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by TEACHERJUVES.SUNDWALL
Verified Customer
Verified Customer
Service Price Transparency
Nov 12, 2024 -
Wondries Toyota responded
TeacherJuves.Sundwall, thank you for servicing with us and for providing feedback.
We are happy to hear you had a pleasant same day service visit.
We appreciate your business and value you as our customer.
the service attitude is very good, very professional and
well done. I hope can remind customers whether they need other services next time!
well done. I hope can remind customers whether they need other services next time!
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by H195663002
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Wondries Toyota responded
H195663002, thank you for servicing with us and for providing feedback.
We are happy to hear you had a professional service experience.
We appreciate your business and value you as our customer.
Hello I’m Peter yes is good service I like it very nice
people dealer
people dealer
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by FITS48
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2024 -
Wondries Toyota responded
FITS48, thank you for servicing with us Peter.
We are happy to hear you had a nice service experience.
We appreciate your business and value you as a customer.
Great great Great great Great great Great great great
Great great Great great Great great Great great great
Great great Great great Great great Great great great
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by STEPHANY2005217
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2024 -
Wondries Toyota responded
Stephany2005217, thank you for servicing with us and providing feedback.
We are happy to hear you had a great service experience.
We appreciate your business and value you as a customer.
Very professional and efficient work by there service
department. Was given a 2hr window to and my vehicle was ready much sooner! Amazing
department. Was given a 2hr window to and my vehicle was ready much sooner! Amazing
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by F
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Irma - cashier
Nov 07, 2024 -
Wondries Toyota responded
F, thank you for servicing with us and providing feedback.
We are happy to hear you had an efficient service experience
and that your vehicle was ready sooner than anticipated.
We appreciate your business and value you as a customer.
Communication needs to be improved, I’ve called about 2
hours ago to check status and told by operator no one else available to speak to me or provide status and no response from Gordon or supervisor.
Wh
hours ago to check status and told by operator no one else available to speak to me or provide status and no response from Gordon or supervisor.
When I drop the car off, the person that checked me in stated that the reason I was there wasn’t noted on the previous visit which is concerning. When I ask Gordon, he said it was so there’s something wrong where everyone is not on the same page.
If I took the vehicle in last month for the exact same reason, obviously it wasn’t fixed. If the same error messages come up three weeks later.
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by Yvette.garay
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2024 -
Wondries Toyota responded
Yvette.garay, thank you for servicing with us, we appreciate your business.
We apologize communication has not been clear and readily available
when you called. The Service Advisor and Service Drive Mgr have tried to reach
you by phone. All calls seem to be going directly to vmail. A text message has been sent
to let you know that vehicle has been completed and is ready for pick up.
We value you as a customer...thank you again!
They do a good job and they work fast they check
ruilygood the car and they do clean job
ruilygood the car and they do clean job
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by JOSEMAURICIOTORRES0125
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2024 -
Wondries Toyota responded
JoseMauricioTorres0125, thank you for servicing with us and providing feedback.
We are happy to hear you had a pleasant service visit.
We appreciate your business and value you as our customer.
Very helpful and clean.
And went above and beyond to help and make sure we were well taken care of
And went above and beyond to help and make sure we were well taken care of
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by MACHETECHAVEZ
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2024 -
Wondries Toyota responded
MacheteChavez, thank you for servicing with us and providing feedback.
We are happy to hear our team took great care of you.
We appreciate your business and value you as our customer.
I was so disappointed for the service I received this
time. My car’s tire pressure light was on and there was some little noise when driving, (this problem happened last time when I bought my car for a c
time. My car’s tire pressure light was on and there was some little noise when driving, (this problem happened last time when I bought my car for a check and service ). However, I was so shocked to be notified that I was going to be billed over $300 this time, for a so called “inspection check “. I tried to question and state that this problem happened before and I believed it was from the tire. I don’t understand why this time I had to pay way more than last time. However, the advisor Gordon was quite cold and indifferent. He didn’t seem try to help, check and compare with last problem, but insisted my car needed a full inspection. It made me feel like a fool. All he tried to do is to bill me the more the better. At last I was billed over $200 after a complaint. I understand this is a business and your company make money from the service you offer. As a customer, I value if the service provided is focused on my concern and worthy. If the advisor only wants to dig money out of my pocket, but not think for the benefits of the customer, I wouldn’t want to be served by such unprofessional and careless agent.
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by CANDYLU7812
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2024 -
Wondries Toyota responded
CandyLu7812, thank you for servicing with us and providing feedback.
We are sorry to hear of your dissatisfaction.
We invite you to reach out to Service Drive Mgr, John Kan 626-289-8000 if you
would like to discuss concern further.
We appreciate your business and value you as a customer.
Was good, car is running good .
They were open early and worked for me . Overall it was good
They were open early and worked for me . Overall it was good
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by Joannaperez31
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2024 -
Wondries Toyota responded
Joannaperez31, thank you for servicing with us and providing feedback.
We are happy to hear you had a nice service visit and that your car is running well.
We appreciate your business and value you as a customer.