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Gordon Li

Overview Reviews (513) Inventory (322)

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Gordon Li

Gordon Li | Page 26

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7

513 Reviews

Overview Reviews (513) Inventory (322)

4.7

513 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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513 Reviews of Gordon Li

September 15, 2024

Dealership Rating

Employee Rating

Gordon always does an amazing job and has great communication. He notifies me of any issues and future maintenance. communication. He notifies me of any issues and future maintenance. More

by Valerie lopez

Verified Customer

Recommend Dealer

Yes

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Sep 16, 2024 -

Wondries Toyota responded

Valerie Lopez, thank you for servicing with us and providing feedback. We are happy to hear you were well served by Advisor Gordon. We appreciate your business and value you as a customer.

September 15, 2024

Dealership Rating

Employee Rating

I scheduled an appointment and confirmed but they didn't have me down. I waited 4 hours but was told when you called to confirm that I'd only wait 1.5-2. have me down. I waited 4 hours but was told when you called to confirm that I'd only wait 1.5-2. More

by JS

Verified Customer

Service Time

Service Communication

Recommend Dealer

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Sep 16, 2024 -

Wondries Toyota responded

JS, thank you for servicing with us and providing feedback. We are sorry to hear you had inconsistency with appointment and wait time. We appreciate your business and value you as a customer.

September 13, 2024

Dealership Rating

Employee Rating

Gordon made my experience pleasant and wonderful, I would happily drive an hour to come to this dealership for service like his again! happily drive an hour to come to this dealership for service like his again! More

by GK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 16, 2024 -

Wondries Toyota responded

GK, thank you for servicing with us and providing feedback. We are happy to hear Gordon served you with excellence. We appreciate your business and value you as our customer.

September 09, 2024

Dealership Rating

Employee Rating

Gordon is helpful and keep me updated regarding my car and services. I appreciate his help too regarding coupon. and services. I appreciate his help too regarding coupon. More

by GMARCELLINA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 10, 2024 -

Wondries Toyota responded

GMarcellina, thank you for servicing with us and providing feedback. We are happy to hear you were well served by Gordon. We appreciate your business and value you as our customer.

September 09, 2024

Dealership Rating

Employee Rating

the only thing i dont like was, i waited for 4 hours for a few check up a few check up More

by Francis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 09, 2024 -

Wondries Toyota responded

Francis, thank you for servicing with us and providing feedback. We are sorry to hear wait time was longer than convenient. We appreciate your business and value you as a customer.

September 04, 2024

Dealership Rating

Employee Rating

Wondries Toyota offers exceptional service, a friendly staff, and a great selection of reliable vehicles. staff, and a great selection of reliable vehicles. More

by EUGENIOANGEEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kanika Khiev, Nelson Samson, John Kan, Angel Glorioso, Emilio Ruiz, Jason Pysher, Todd Tamaki , Ramon Elias Jr, Isaac Perez

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Sep 04, 2024 -

Wondries Toyota responded

EugenioAngeel, thank you for servicing with us and providing feedback. We are happy to hear you received exceptional service from our team. We appreciate your business and value you as a customer.

September 01, 2024

Dealership Rating

Employee Rating

Fast and friendly service. Lines are long but I was quickly checked in. Car was clean upon pick up. Lines are long but I was quickly checked in. Car was clean upon pick up. More

by HAMACHI.CHAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 04, 2024 -

Wondries Toyota responded

Hamachi.Chan, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

September 01, 2024

Dealership Rating

Employee Rating

Always his and wondery Toyota’s service is very nice and fast,I trust this dealers services. fast,I trust this dealers services. More

by hamadates

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kanika Khiev, Nelson Samson, John Kan, Angel Glorioso, Emilio Ruiz, Jason Pysher, Todd Tamaki , Ramon Elias Jr, Isaac Perez

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Sep 04, 2024 -

Wondries Toyota responded

hamadates, thank you for servicing with us and providing feedback. We are happy to hear you were well served. We appreciate your trust in us and value you as our customer.

September 01, 2024

Dealership Rating

Employee Rating

They have great customer service and pretty quick service. They give you other suggestions to further give your vehicle proper care. service. They give you other suggestions to further give your vehicle proper care. More

by AREYES819

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 04, 2024 -

Wondries Toyota responded

AREYES819, thank you for servicing with us and providing feedback. We are happy to hear you received great customer service. We appreciate your business and value you as a customer.

September 01, 2024

Dealership Rating

Employee Rating

The people there were great, nice, and very helpful. But because they were understaffed, I had to wait about 40 minutes in my car before being attended to, even though I had an appointment. But because they were understaffed, I had to wait about 40 minutes in my car before being attended to, even though I had an appointment. More

by PIMENTELRA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 04, 2024 -

Wondries Toyota responded

Pimenterlra, thank you for servicing with us and providing feedback. We are happy to hear employees were helpful. We apologize for the inconvenience of wait. We appreciate your business and value you as a customer.

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