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Gordon Li

Overview Reviews (513) Inventory (322)

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Gordon Li

Gordon Li | Page 40

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7

513 Reviews

Overview Reviews (513) Inventory (322)

4.7

513 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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513 Reviews of Gordon Li

April 07, 2024

Dealership Rating

Employee Rating

The service was really bad so desapointed. so sad 😔 I bought this car here …paid so much money 💴 and they didn’t fix what I wanted it so sad 😔 I bought this car here …paid so much money 💴 and they didn’t fix what I wanted it More

by VALERIO.VALERIO123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Kanika Khiev, Nelson Samson, John Kan, Angel Glorioso, Emilio Ruiz, Jason Pysher, Todd Tamaki , Ramon Elias Jr, Isaac Perez

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Apr 08, 2024 -

Wondries Toyota responded

Hello Valerio, thank you for servicing and providing feedback. We are sorry you were disappointed by your recent visit. If you would like to discuss in further detail, please contact our Service Drive Mgr, John Kan 626-289-8000.

April 04, 2024

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Employee Rating

Clean, friendly, helpful, knowledgeable. I think the wait was long for the repairs that were needed. I had an appointment and it should not have taken that long. Maybe Toyota over booked. I think the wait was long for the repairs that were needed. I had an appointment and it should not have taken that long. Maybe Toyota over booked. More

by TERESAFRANCO2014

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 05, 2024 -

Wondries Toyota responded

Thank you for servicing and providing feedback TeresaFranco. We are happy to hear you had a satisfactory visit, although you felt inconvenienced by time. We appreciate your business and value you as a customer.

April 04, 2024

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Employee Rating

It’s was very clean and coffee was perfect. Service was 4 hours. And it was just for an oil change. That was way too long. Service was 4 hours. And it was just for an oil change. That was way too long. More

by SANDRAGONZALEZ4582

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 05, 2024 -

Wondries Toyota responded

Thank you for servicing Sandra Gonzalez and providing feedback. We are sorry to hear timing was inconvenient. We appreciate your business and value you as a customer.

April 02, 2024

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Employee Rating

Great customer service . Very attentive and very kind Very good service and the wait was not too long Very attentive and very kind Very good service and the wait was not too long More

by lelyfabiola1986

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gordon Li

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Jul 03, 2024 -

Wondries Toyota responded

Lelyfabiola1986, thank you for servicing with us and for providing feedback We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

April 02, 2024

Dealership Rating

Employee Rating

Good service. Gordon Li is a very nice guy at Wondries Toyota. He is very patient. Gordon Li is a very nice guy at Wondries Toyota. He is very patient. More

by FWY88

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gordon Li

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Jul 09, 2024 -

Wondries Toyota responded

FWY88, thank you for servicing with us and for providing kind feedback. We are happy to hear you had a pleasant service experience. We appreciate your feedback and value you as a customer.

April 01, 2024

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Employee Rating

Delivered my vehicle in a timely fashion, and kept me informed throughout my vehicles service process . informed throughout my vehicles service process . More

by User-9126bd0dfa

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gordon Li

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Apr 01, 2024 -

Wondries Toyota responded

Thank you for servicing and providing feedback YAOTL1. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

April 01, 2024

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Employee Rating

World class and super quality service from beginning to end. Thank you. Customer care is excellent. end. Thank you. Customer care is excellent. More

by JOHNJCVALENCIA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gordon Li

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Jul 05, 2024 -

Wondries Toyota responded

JohnJValencia, thank you for servicing with us and providing feedback. We are happy to hear you had an excellent service experience. We appreciate your business and value you as our customer.

April 01, 2024

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Employee Rating

Had a bad experience a few months ago. But very happy this time, great service, Gordon Li is the best But very happy this time, great service, Gordon Li is the best More

by YBJUBER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gordon Li

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Jul 11, 2024 -

Wondries Toyota responded

YBJuber, thank you for servicing once again. We are happy to hear you had a pleasant service experience with Service Advisor Gordon. We appreciate your business and value you as our customer.

March 28, 2024

Dealership Rating

Employee Rating

Excellent dealership. Always have my Toyota cars serviced at Wonderies. I will always have Toyota cars serviced at Wonderies. Always have my Toyota cars serviced at Wonderies. I will always have Toyota cars serviced at Wonderies. More

by DKOKI51354

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gordon Li

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Mar 28, 2024 -

Wondries Toyota responded

Thank you again DKOKI, we appreciate your ongoing business and loyalty. We value you as a customer and appreciate the opportunity to continue to serve you.

March 28, 2024

Dealership Rating

Employee Rating

Excellent customer service. Wonderies Toyota should invest in continuing education of its service technicians regarding up to date repairs. Wonderies Toyota should invest in continuing education of its service technicians regarding up to date repairs. More

by DKOKI51354

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gordon Li

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Mar 28, 2024 -

Wondries Toyota responded

Thank you for servicing and your feedback DKOKI. We are happy to hear you had an excellent experience. We appreciate your business and value you as a customer.

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