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Grant Holtzhauer
Grant Holtzhauer | Page 38
Service Advisor
Sunrise Volkswagen of Fort Pierce
5359 S US Highway 1
Fort Pierce, FL 34982
462 Reviews
462 Reviews
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462 Reviews of Grant Holtzhauer
Verified Customer
February 18, 2021
My experience at Sunrise Volkswagen was exceptional. Everyone at the dealership from the service representative, Grant Holzhauer, was professional, courteous, and knowledgeable. I would very much recomm Everyone at the dealership from the service representative, Grant Holzhauer, was professional, courteous, and knowledgeable. I would very much recommend Sunrise Volkswagen to anyone needing service and I will definitely return to Sunrise Volkswagen for future service. More
by Alan R.
Other Employees Tagged: Charles - service technician
February 17, 2021
A truly wonderful experience. Grant my service advisor, was very helpful, professional, and personable. I would highly recommend this dealership to anyone. Also, the waiting area was clean and well stocked was very helpful, professional, and personable. I would highly recommend this dealership to anyone. Also, the waiting area was clean and well stocked with snacks and coffee. Thank you! More
by ROBTLANCE
February 17, 2021
Grant and the service team go above and beyond to ensure your car is serviced on time and as planned. They are always in communication. your car is serviced on time and as planned. They are always in communication. More
by TERESAMARYRO
Other Employees Tagged: Jonthan Turk , Romae Jarrett
February 09, 2021
This is an Excellent dealership! The staff are knowledgeable and friendly and the service department is Excellent! We are so thrilled to have this Volkswagen dealership within 20 miles of our hom knowledgeable and friendly and the service department is Excellent! We are so thrilled to have this Volkswagen dealership within 20 miles of our home! More
by YMMILLER9
Other Employees Tagged: Jonthan Turk , Romae Jarrett, The ladies at the front desk are wonderful and very helpful!
January 24, 2021
The salesman worked his tail off in our behalf.The The salesman worked his tail off in our behalf. The dealership did not have their new 2020 vehicles washed and prepared for the big 0% promotion! The salesman worked his tail off in our behalf. The dealership did not have their new 2020 vehicles washed and prepared for the big 0% promotion! The vehicle we requested to test drive to purchase had a dead battery— They attempted to jump it but it was needing replaced. Why wasn’t this vehicle along with the other 2020 vehicles checked and prepared for the Big 0% event? We appreciated the free snacks and coffee available. That was extremely thoughtful! Things I would include is a Pepsi machine for workers as well as customers to purchase. We spent over four hours there for our purchase. Plus, we had made an hour and a half drive to get to the dealership from our home. The paperwork extended far over lunch time. We would have gotten lunch and returned but, we needed to sign lots of paperwork. The dealership Website was the very best one we found in our car search in Florida! Super job! A sad issue for us is the dealership fees charged. We compared our purchase to a purchase of a Chevy Traverse SUV new. And, the dealership fees are far more expensive. Registering of title fees...fees your dealership imposed not state / government imposed title fees. The dealership had already made an absorbent amount of money for the cost of the vehicle we purchased. Then the additional fees your dealership settled upon adding for handling the registration was an amount that discourages us from further purchases with your dealership and our track record for trading or purchasing new vehicles is generally every year and a half. Plus, we have family and friends ask us how we like our new vehicles. Two addition couples purchased a Chevy Traverse because of our sharing what features we loved about the vehicle when we purchased it. Two different couples have been considering purchasing new vehicles and have asked us specifically about our VW SUV purchase. Our experiences do make a difference in word of mouth testimonies and sharing of information. Additional suggestion for this dealership would be for the dealership to purchase promotional advertising on free ink pens through the sales. It helps the purchaser to recall Dealership name and have websites & phone numbers at their fingertips when asked by others about the dealership or when a question arises. Those can be written off as advertising. It has been nearly a month and we have not heard a word from our car loan bank. It would be helpful to encourage banks to make contact with their new clients within a shorter window of time. More
by RONLYNTHRASHER
Other Employees Tagged: John Baessell, Jonthan Turk , Phil Hardy, Romae Jarrett, Geoffrey Laberge, Edgar Mendez, Jamie Negvesky, Sean O'Connell, George Ricci
January 22, 2021
Grant in the Service department is so down-to-earth and pleasant, I feel like he is 100% on my side and always looking out for my best interests. I can sense when it's the opposite, Bravo to Grant with hi pleasant, I feel like he is 100% on my side and always looking out for my best interests. I can sense when it's the opposite, Bravo to Grant with his outstanding demeanor and character. More
by ROSEPOWER45
January 20, 2021
I came in to check on a specific problem and they did a full review of the entire car. But as they said, I would not be charged and they did not charge me. full review of the entire car. But as they said, I would not be charged and they did not charge me. More
by PDABICE
Other Employees Tagged: Jonthan Turk
January 15, 2021
I have had an ongoing problem with my VW Beetle Convertible my dealings with the service dept. has been pleasant. Grant has gone over and above each time. I have hopes that my last appointment wher Convertible my dealings with the service dept. has been pleasant. Grant has gone over and above each time. I have hopes that my last appointment where they had my car for 6 weeks may have corrected the problem. (Fingers crossed). I will always use Sunrise VW for service. They will get lots of free advertising for there great service dept. Thank you also to the Service manager for listening to me and following thru with my problem. Joan Carley 🙏 More
by BRUCEJOANC
Other Employees Tagged: John Baessell
