Grant Mckay
Grant Mckay at Murgado Lincoln of Chicago

Grant Mckay | Page 6

Service Advisor

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

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4.5
78 Reviews
4.5

78 Reviews

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78 Reviews of Grant Mckay

March 22, 2025

Dealership Rating
Employee Rating

I had a great experience! The staff was polite and got me in and out in a timely manner. More

by keenamccoy10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Smith , Aimmey Garcia, Michael Hedrick, Jessica Hernandez, April Lawshea, Kaleb Ortiz

Mar 26, 2025

Murgado Lincoln of Chicago responded

We really appreciate your positive feedback! It's great to know that you had a fantastic experience with us. See you next time!

March 22, 2025

Dealership Rating
Employee Rating

I would recommend this dealership to anyone looking to purchase or maintain their Ford vehicle. More

by Anthony Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Smith , Aimmey Garcia

Mar 26, 2025

Murgado Lincoln of Chicago responded

Thanks for the great review! We're thrilled to hear you had a five-star experience. We look forward to serving you again soon!

March 14, 2025

Dealership Rating
Employee Rating

Proud to be apart of the family great service and always professional thank you for making it great More

by tremainer7128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Christensen, Joshua Smith, Nickolaus Pfropper , John Anderson, Aimmey Garcia, Michael Hedrick, Jessica Hernandez, April Lawshea, Kaleb Ortiz

Mar 26, 2025

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with great service!

March 07, 2025

Dealership Rating
Employee Rating

Muy. Buen. Servicio muy. Puntuales y todo. Es. Es exelente gracias por ayudarme a. Resolver More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Smith , Aimmey Garcia, Michael Hedrick, Jessica Hernandez, April Lawshea, Philip Mugan, Kaleb Ortiz

Mar 10, 2025

Murgado Lincoln of Chicago responded

Nos alegra saber que fuimos puntuales y profesionales y que recibió el servicio que merecía. ¡Esperamos poder atenderlo nuevamente pronto!

March 06, 2025

Dealership Rating
Employee Rating

Excellent Customer Service. Great impression offered by everyone to take care of your needs. Impressed with the dedication always provided by Grant, our technical advisor. More

by thekortrights
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind feedback! We're thrilled to hear that Grant and the team provided excellent service and made a great impression. We truly appreciate your trust in us and look forward to helping you again!

March 06, 2025

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Employee Rating

Amazing customer service, he always makes everything so easy and is great at providing call updates! I was worried that the new owners would hire new people and I was about to go to the Lincoln dealer over More

by Mwarsh
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Murgado Lincoln of Chicago responded

We’re so glad to hear that Grant continues to provide amazing service and that you’re happy with your experience! We truly appreciate your loyalty and look forward to continuing to serve you. Let us know if you need anything in the future!

March 05, 2025

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Employee Rating

Punctual dependable, A bit pushy with wanting my bank card number over the phone.Thanks. More

by tpuhr0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Smith , Aimmey Garcia, Michael Hedrick, Jessica Hernandez, April Lawshea, Philip Mugan, Kaleb Ortiz

Mar 10, 2025

Murgado Lincoln of Chicago responded

Thank you for your feedback! We’re glad you found our service punctual and dependable. We appreciate your input regarding the payment process and will work to ensure a more comfortable experience in the future.

March 05, 2025

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Employee Rating

Great service. I was greeted by Levern upon arrival to the service area. He immediately had someone get my truck in for service. He also assisted me with the orderi More

by Jayson.douglas
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Chitava, Avery Lawrence, Enrique Rodriguez, Joshua Smith , Tray Hill, April Lawshea, Ricardo Mendoza, Levern

Mar 10, 2025

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad Levern took great care of you and made your visit smooth. We look forward to seeing you again for your vehicle needs!

March 04, 2025

Dealership Rating
Employee Rating

Grant is the best, I look forward to seeing him at my service appointments as I know my vehicle and I alike are receiving the best service. More

by mattyjo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're thrilled to hear that Grant consistently provides you with excellent service. We look forward to seeing you again for your next appointment!

March 03, 2025

Dealership Rating
Employee Rating

Very respectful,good service. great communication..they drop you off to you house and pick you up when you vehicle is ready. More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Smith , Aimmey Garcia, Michael Hedrick, Jessica Hernandez, April Lawshea, Kaleb Ortiz

Mar 10, 2025

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're glad to hear you had great service and appreciated the communication and convenient transportation. We look forward to serving you again!

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