Gray Thompson | Page 12

I drive for the service and have to wait and they do a good job doing what’s needed. I trust them more because they know this car. good job doing what’s needed. I trust them more because they know this car. More

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Overall the dealership is alright. Location is excellent and the lot is very nice. Inside is a bit of a mess, however. Took my Jeep there for service, which was good. The check in and Location is excellent and the lot is very nice. Inside is a bit of a mess, however. Took my Jeep there for service, which was good. The check in and out was terrific, however it took way longer than I expected and I received zero proactive communication during the day. I’d call the whole place adequate. More

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Had oil done twice here, and they are always very professional and friendly. I would recommend. professional and friendly. I would recommend. More

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This review is AFTER we bought a vehicle from them. Was given the run around. Will not return phone calls. Called and emailed several times. Being totally ignored. Worst customer service. Was given the run around. Will not return phone calls. Called and emailed several times. Being totally ignored. Worst customer service. More

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Had an excellent selection of vehicles. Salesperson was excellent at explaining the features on the 2023 Wrangler 4xe. Salesperson was excellent at explaining the features on the 2023 Wrangler 4xe. More

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Simple “Jeep Wave” oil change and tire rotation, 6k mi service on my new Gladiator; had to make an appointment 3 weeks in advance. Arrive on time for my appt. Takes nearly 2 hours to complete the service service on my new Gladiator; had to make an appointment 3 weeks in advance. Arrive on time for my appt. Takes nearly 2 hours to complete the service - I didn’t complain, didn’t make some scene, treated the staff kindly. The lady checking me out was not friendly and seemed put-out when handing me my service report, and told me my keys were with the service writer. When I went to collect my keys from the service writer, he was also a bit rude and not at all friendly when I asked about an open recall and when I could get it scheduled. Seems folks working there are too busy to offer a good customer experience and that they didn’t like their jobs very much. Glad I don’t work there. I’ll try a different dealer for the next service, these folks are overworked or something - kinda felt bad for them. More

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Love the service department! They make sure they can get me in when it is convenient for me. I am always satisfied when I go in for regular maintenance. They make sure they can get me in when it is convenient for me. I am always satisfied when I go in for regular maintenance. More

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Excellent customer service! I am always treated like family here, and travel monthly to Golden, CO, where I get my Jeep serviced. Special thanks to Kevin, Danny, and Steve for a I am always treated like family here, and travel monthly to Golden, CO, where I get my Jeep serviced. Special thanks to Kevin, Danny, and Steve for always taking care of me when I am in town! More

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Oh My Goddess! I LOVE my JEEP Renegade so much! Sales Associate Jake Dunn and Sales Manager Alex Ertle are both Beyond Amazing, and are both Assets to AutoNation Ch I LOVE my JEEP Renegade so much! Sales Associate Jake Dunn and Sales Manager Alex Ertle are both Beyond Amazing, and are both Assets to AutoNation Chrysler Jeep West! Thank You both very much! Jake is extremely knowledgable, kind, friendly, goes above & beyond, to give an outstanding customer service experience, and I highly recommend working with him! AutoNation is an AWESOME Company to come in, and get a high-quality, cool Jeep that bestows an enchanting, warm, cozy, and friendly atmosphere. I highly recommend buying a Jeep/Vehicle from AutoNation Chrysler Jeep West! Magical Blessings! XO More

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Mike Doat and Steve Johnson always take great care of my Jeeps. Great job guys! Jeeps. Great job guys! More

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