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Greg Ayers

Overview Reviews (580) Inventory (174)

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Greg Ayers

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.9

580 Reviews

Overview Reviews (580) Inventory (174)

4.9

580 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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580 Reviews of Greg Ayers

May 04, 2026

Dealership Rating

Employee Rating

Professional but personable and friendly The Family Ford experience was great!! The staff was on point!! experience was great!! The staff was on point!! More

by danoj1906

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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May 04, 2026 -

Family Ford of Enfield responded

Thank you for recognizing Greg and the team’s friendly, professional approach during your Mustang service. We look forward to assisting you with any future maintenance needs.

May 02, 2026

Dealership Rating

Employee Rating

Professional, kind,they go out of their way to help you,and for service,they get your vehicle done in a timely manner. you,and for service,they get your vehicle done in a timely manner. More

by joandavey2020

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Agnes Pusztai

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May 02, 2026 -

Family Ford of Enfield responded

It’s great to know our team delivered professional and kind support and completed your Explorer’s service in a timely manner. Thank you for trusting us with your Ford, and we look forward to assisting you again.

April 28, 2026

Dealership Rating

Employee Rating

Always have had great customer service. Greg Ayers is an asset to Enfield Ford Eric the head mechanic is also an asset. I trust his knowledge and opinion on any issue with my vehicle Greg Ayers is an asset to Enfield Ford Eric the head mechanic is also an asset. I trust his knowledge and opinion on any issue with my vehicle More

by elksaes

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Apr 28, 2026 -

Family Ford of Enfield responded

We’re delighted that Greg and our head mechanic delivered reliable service. Thank you for trusting our team’s expertise with your Ford. We look forward to assisting you again.

April 21, 2026

Dealership Rating

Employee Rating

Very good service. The service team was extremely helpful. Would recommend them to family and friends. The service team was extremely helpful. Would recommend them to family and friends. More

by Thomas

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Apr 22, 2026 -

Family Ford of Enfield responded

Thank you, Thomas, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2026

Dealership Rating

Employee Rating

First here everyone was extremely friendly and helpful. Will be back for future service on my 2023 Ranger Will be back for future service on my 2023 Ranger More

by Thomas

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 19, 2026 -

Family Ford of Enfield responded

Thank you for the five star rating and your feedback. We’re thrilled our team made your first visit friendly and helpful. We look forward to servicing your Ford Ranger again.

April 18, 2026

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Employee Rating

Pleasant to work with. ... Sticks to time given....Friendly every visit.... Always courteous, accommodating and reasonable prices. ... Sticks to time given....Friendly every visit.... Always courteous, accommodating and reasonable prices. More

by fveseas

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Apr 19, 2026 -

Family Ford of Enfield responded

We appreciate you sharing your thoughts on your Ford F-150 service. We’re pleased Greg and the team kept things on schedule, friendly, and courteous while accommodating your needs at reasonable pricing. We look forward to assisting you again.

April 10, 2026

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Employee Rating

I had a simple recall that required a Software update. They came out to my house and resolved it quickly and easily with minimal interruption to my day. Highly satisfied with the service! They came out to my house and resolved it quickly and easily with minimal interruption to my day. Highly satisfied with the service! More

by ChrisnJackie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 10, 2026 -

Family Ford of Enfield responded

Thank you for sharing how our mobile service, led by Greg, handled your Ford F-150 recall with a quick software update at your home. We’re glad it went smoothly and caused minimal interruption to your day.

April 09, 2026

Dealership Rating

Employee Rating

We were greeted, helped and in an out with a car that works for our family. Gary was very friendly, patient and knowledgeable. works for our family. Gary was very friendly, patient and knowledgeable. More

by NESHAE03

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Apr 09, 2026 -

Family Ford of Enfield responded

We’re delighted you felt welcomed and that the service on your Ford Explorer was smooth and suited your family’s needs. Greg appreciates your praise of our friendly, patient and knowledgeable support.

April 03, 2026

Dealership Rating

Employee Rating

Explains everything to be done in English not double talk. Greg Ayers and the mechanic Eric are excellent people to work with. I recommend Enfield Ford to all talk. Greg Ayers and the mechanic Eric are excellent people to work with. I recommend Enfield Ford to all More

by elksaes

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Apr 04, 2026 -

Family Ford of Enfield responded

It’s great to hear Greg provided clear explanations during your Ford service. We’re glad our team kept everything straightforward. Thank you for recommending our service to other Ford owners.

March 26, 2026

Dealership Rating

Employee Rating

Efficient, Timely, nice waiting area, Wonderful! Greg Ayers was awesome. Talks with a smile on his face very nice man! Greg Ayers was awesome. Talks with a smile on his face very nice man! More

by DARCEYPARK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Mar 26, 2026 -

Family Ford of Enfield responded

Reading your feedback brought smiles all around. We’re happy the service on your Ford Explorer was efficient and timely and that you enjoyed our waiting area. Greg is grateful for your kind words.

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