Telling me a bunch of crap about my vw very upset .
not won't to fix it
not won't to fix it
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by billywatson148
Verified Customer
Verified Customer
Oct 21, 2026 -
Lou Sobh Volkswagen of Athens responded
We’re sorry to hear about your experience and understand your frustration. We want every customer to feel informed and confident throughout the process. We’d appreciate the opportunity to learn more about your concerns and see how we can help. Please contact Sammy Sobh at ssobh@lousobhvw.com so we can discuss this further.
Cole was awesome!
Walked in knowing what I wanted with a couple obstacles to overcome and he made it happen! He was incredibly knowledgeable and straight forward. Will
Walked in knowing what I wanted with a couple obstacles to overcome and he made it happen! He was incredibly knowledgeable and straight forward. Will definitely be back when it’s time again!
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by kristenjfa83
Verified Customer
Verified Customer
Oct 21, 2026 -
Lou Sobh Volkswagen of Athens responded
Thank you for the wonderful feedback! We’re so glad Cole was able to help you find a solution and make everything come together. We appreciate your support and look forward to working with you again!
Efficient, thorough, considerate, helpful, skilled,
focused, resourceful, timely, perceptive, cost sensitive, and comprehensive in all aspects of auto servicing by all staff. Thank you.
focused, resourceful, timely, perceptive, cost sensitive, and comprehensive in all aspects of auto servicing by all staff. Thank you.
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by marymwood
Verified Customer
Verified Customer
Oct 21, 2026 -
Lou Sobh Volkswagen of Athens responded
Thank you for the thoughtful feedback! We’re proud to hear that our service team made such a positive impression. We appreciate your trust in Lou Sobh Volkswagen of Athens and look forward to continuing to care for your vehicle!
I plan on sending friends and family to lou Sobh because
of Greg and Sammy Sobh I got the red carpet treatment and you will to.
of Greg and Sammy Sobh I got the red carpet treatment and you will to.
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by TINCHJAMES726
Verified Customer
Verified Customer
Aug 05, 2026 -
Lou Sobh Volkswagen of Athens responded
Thank you for the amazing review! We're honored to hear Greg and Sammy made you feel like part of the family and provided a first class experience. Your recommendation means so much to us, and we truly appreciate your support. Congratulations on your new vehicle, and thank you for choosing Lou Sobh Volkswagen of Athens!
Professional, listened to my list of requests and checked
all the boxes in a clear, concise and timely manner!
all the boxes in a clear, concise and timely manner!
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by turley_m
Verified Customer
Verified Customer
Jun 08, 2026 -
Lou Sobh Volkswagen of Athens responded
Thank you for the 5-star review! We're glad Greg, Irnes, and the team took the time to listen to your needs and deliver a clear, efficient, and professional experience. We appreciate your trust in Lou Sobh Volkswagen of Athens and look forward to assisting you again in the future.
It took 3 weeks for my truck to be shipped to me.
After repeated phone calls to find out what’s going I could never get a straight answer. The communication is horrible.
After repeated phone calls to find out what’s going I could never get a straight answer. The communication is horrible.
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by shiftylee11
Verified Customer
Verified Customer
Jun 08, 2026 -
Lou Sobh Volkswagen of Athens responded
Thank you for bringing this to our attention. We sincerely apologize for the lack of communication regarding your vehicle shipment. We understand how frustrating this experience must have been, and we regret that we did not meet your expectations. Please contact our General Manager, Mike Boyd, directly at (706) 247-7992 or mboyd@lousobhvw.com so we can discuss your concerns and work toward a resolution.
Great service, great people.
Highly recommended. The best automotive place to go for all you car needs!
Highly recommended. The best automotive place to go for all you car needs!
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by Juan
Verified Customer
Verified Customer
Jun 08, 2026 -
Lou Sobh Volkswagen of Athens responded
Thank you for the wonderful review, Juan! We truly appreciate your kind words about our team and your recommendation. Providing exceptional service is our goal, and we're grateful for the opportunity to assist with your automotive needs. Thank you for choosing Lou Sobh Volkswagen of Athens!
Responsive and professional.
They checked my service requirements and my history to save me over $200.00
They checked my service requirements and my history to save me over $200.00
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by balderachdl3
Verified Customer
Verified Customer
Other Employees Tagged:
Cole Huff
, Dave Owens
Feb 24, 2026 -
Lou Sobh Volkswagen of Athens responded
Thank you for taking the time to share your feedback! We’re happy to hear our team was both responsive and professional, and that reviewing your service history helped you save significantly. We always want to make sure you’re only paying for what you truly need.
We appreciate you choosing Lou Sobh Volkswagen of Athens and look forward to seeing you next time!
It was great.
Very easy and comfortable It was great. Very easy and comfortable without any pressure
Very easy and comfortable It was great. Very easy and comfortable without any pressure
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by clintwhitlow
Verified Customer
Verified Customer
Other Employees Tagged:
Greg Clark
Mar 11, 2026 -
Lou Sobh Volkswagen of Athens responded
Thank you for your great review! We're glad to hear your experience was easy, comfortable, and pressure-free. We appreciate you choosing Lou Sobh Volkswagen of Athens and hope to see you again in the future!
They are very customer focused.
We were happy with experience. Thank you Greg for everything!
We were happy with experience. Thank you Greg for everything!
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by farrell9124
Verified Customer
Verified Customer
Dec 22, 2025 -
Lou Sobh Volkswagen of Athens responded
Thank you for your review! We’re glad Greg and our team provided a great, customer-focused experience. We appreciate your kind words!